Founded in 1923, Slomin’s is a leading provider of home security systems, home automation, and heating oil delivery services. We are a family-owned and operated company that prides itself on customer satisfaction and dedication to excellence. The Slomin’s Shield system combines customized security and automation solutions for homes and businesses. With a single wireless touchscreen control panel, customers can secure their homes and businesses and remotely control lights, thermostats, door locks, appliances, and more. We also offer a complete line of video surveillance products, including outdoor low-light cameras, pan-tilt-zoom (PTZ) cameras, and standard indoor cameras. Our in-house central monitoring station is staffed by our employees 24/7/365 to give customers complete peace of mind.The MySlomin’s app for iOS and Android provides a robust, easy-to-use system for remotely controlling the Slomin’s Shield system. Not only can users remotely turn on and off lights, lock and unlock doors, and change the temperature, but they can also set up scenes in which devices work together automatically. Slomin’s also offers heating oil delivery, oil burner installation and repair, and gas and AC maintenance and repair in the Northeast.
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Is Slomin's Inc. legit?
Slomin's Inc. (slomins.com) has a 4.5 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Utilities and its reputation is excellent. 88% of reviews are 4 stars or higher and 7% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Product, User experience. Last updated 2026-08-30.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Many loyal clients frequently praise the staff and technicians for being extremely professional, kind, and exceptionally knowledgeable during all home system installations. Local consumers also deeply appreciate the smooth and efficient user experience, noting that representatives clearly explain how equipment works and always leave spaces tidy.
However, some customers also noted frustrating issues regarding scheduling delays, unexpected appointment reschedules, and long wait times for necessary service visits. Several reviewers additionally mentioned difficulties communicating with support teams, pointing out that administrative responses could sometimes be very slow and unhelpful overall.
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The technician Christoper was excellent. I think when I had 12 accounts with you 30 years ago he serviced my houses then.
I want an alarm and security system and new oil burner tank only requirement is I want Chris. Thanks.
Peter M. Gidicsin
The technician we dealt with, Charlie was outstanding. He is truly an asset to Slomin’s business. He was personable, customer oriented and extremely thorough in completing all the necessary job requirements. There should be more employees like Charlie!
We had a rough experience with the initial installer and again with the people who are supposed to work with you to resolve concerns. The senior customer service manager and the final installer were great. Everyone else we dealt with were terrible. One lady who was supposed to be a customer service manager even hung up on me. When our contract is up we are done. The previous 2 contracts were great. Slomins has lost their way when it comes to customer service.
The service was both easy to book after having a problem with my alarm system. The technician was very nice and did the replacement needed to update my system with knowledge and completed the job in a very professional way!! I am thoroughly grateful for a job well done!!!
The technician was courteous and professional. The technician worked neatly and left the area spotless. I have been a satisfied customer of Slomin's security company for over a decade.
The technician they sent to our house was fantastic as always. He has done work here before and he always does a superb job. He really knows his stuff. Please keep sending him out to do jobs at our house.