I would have preferred a Slomin…
I would have preferred a Slomin employee.
Founded in 1923, Slomin’s is a leading provider of home security systems, home automation, and heating oil delivery services. We are a family-owned and operated company that prides itself on customer satisfaction and dedication to excellence. The Slomin’s Shield system combines customized security and automation solutions for homes and businesses. With a single wireless touchscreen control panel, customers can secure their homes and businesses and remotely control lights, thermostats, door locks, appliances, and more. We also offer a complete line of video surveillance products, including outdoor low-light cameras, pan-tilt-zoom (PTZ) cameras, and standard indoor cameras. Our in-house central monitoring station is staffed by our employees 24/7/365 to give customers complete peace of mind.The MySlomin’s app for iOS and Android provides a robust, easy-to-use system for remotely controlling the Slomin’s Shield system. Not only can users remotely turn on and off lights, lock and unlock doors, and change the temperature, but they can also set up scenes in which devices work together automatically. Slomin’s also offers heating oil delivery, oil burner installation and repair, and gas and AC maintenance and repair in the Northeast.
Written by the business, not verified by us.Slomin's Inc. (slomins.com) has a 4.5 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Utilities and its reputation is excellent. 88% of reviews are 4 stars or higher and 7% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Product, User experience. Last updated 2026-08-30.
Reviewers overwhelmingly had a great experience with this company. Many loyal clients frequently praise the staff and technicians for being extremely professional, kind, and exceptionally knowledgeable during all home system installations. Local consumers also deeply appreciate the smooth and efficient user experience, noting that representatives clearly explain how equipment works and always leave spaces tidy. However, some customers also noted frustrating issues regarding scheduling delays, unexpected appointment reschedules, and long wait times for necessary service visits. Several reviewers additionally mentioned difficulties communicating with support teams, pointing out that administrative responses could sometimes be very slow and unhelpful overall.
Auto-generated from all reviews of this business. For reference only.I would have preferred a Slomin employee.
tech was good at his job
Both techs who came to the house were fantastic. Very knowledgeable, very professional.
The technician was extremely pleasant, courteous, and knowledgeable about the product. Extremely helpful setting up the panel as well as the app. treated our home as if it was his own in my opinion.
Mike was friendly and got the job done quickly.
The technician was extremely helpful I was experiencing difficulty connecting to my landline and he knew exactly what to do and did it very quickly.
Very clean installations. Explained things clearly and answered all my questions.
Technician was knowledgable in all aspects of installation. Only issue was we were told appointment was 8-10 AM and installer did not get here until 1M. This was not the installers fault .
Our technician Jorge was knowledgeable and friendly!
Tech Rob was extremely professional as he did an awesome job with the installation.
Charles, the installer was excellent. He was professional efficient and answered all my questions with a caring concern.
The service person was courteous, respectful, and efficient.
The technician knew what he was doing. Very friendly.
The technician was on time and understood the nature of my alarm problem and remedied it immediately. He was courteous and professional at all times.
The technician was knowledgeable and professional. He completed the work and tested the system thoroughly to ensure that everything was working properly. He did a great job.
JT, the mechanic that did our upgrade was knowledgeable, courteous and professional. That made the wait time worthwhile.
Everything went as planned. The tech was great and checked all zones.
From the original operator who took my order, to the installer himself, this process was easy and straightforward.
The technician was personable, professional, and very informative.
205 reviews matching