SodaStream International Ltd. is an Israeli manufacturing company best known as the maker of the consumer home carbonation product of the same name.
Is SodaStream.com legit?
SodaStream.com (sodastream.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 67% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-25.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the products are truly fantastic, offering a very simple way to enjoy delicious sparkling water while reducing single-use plastic bottles. People often praise the staff and support team for being exceptionally kind, efficient, and quick to resolve any technical issues.
Though some reviewers were not happy with the support experience, specifically mentioning long hold times, unhelpful interactions, or difficulties reaching a human representative. Consumers also pointed out occasional delivery delays, noting that they received zero updates or tracking information regarding their pending orders for weeks.
Auto-generated from all reviews of this business. For reference only.
From the first sip of soda stream soda pop I was hooked. I love it. I have since bought a soda stream machine for each of my family members and most of my friends. They are great gifts and a healthier option to canned and bottled sodas. Also much less expensive in the long run. The representative (Sammy) was very kind and professional; I couldn’t imagine better service than what I get with soda stream representatives. I highly recommend them and their soda machine and flavors. They are not only cost effective they are delicious 😋
My syrups were delivered by ups to my pharmacy without leaving a notice on my door letting me know that information. I emailed soda stream to let them know what happened and soda stream apologized and said they would look into the delivery. This was done immediately.