WOW. Great fast payment
Very quick and efficient!!Got paid within a couple days!!
America's FavoritePuppy Insurance Click for Price >Protect your pet and your wallet. Spot Pet Insurance provides plans that include accident & illness, accident only, and preventative care to cover routine checkups. With customizable plans and a multi-pet discount, there’s something to fit every budget.
Written by the business, not verified by us.Spot Pet Insurance (spotpet.com) has a 4.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. 88% of reviews are 4 stars or higher and 7% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company, expressing high satisfaction with the services offered. Customers frequently mention that filing claims is simple, intuitive, and straightforward, while financial payments and reimbursements arrive very quickly directly to their bank accounts. People really appreciate the clear status updates, easy website navigation, and stress-free support provided during difficult veterinary situations and emergency surgeries. Some reviewers were not happy with unexpected claim denials or lower than expected reimbursements for expensive vet bills due to pre-existing conditions. A few consumers also reported delayed processing times, continued billing issues, or difficulties reaching a prompt resolution for their submitted documents.
Auto-generated from all reviews of this business. For reference only.Very quick and efficient!!Got paid within a couple days!!
Great always reimbursed claims without difficulty
Very reliable, and fast reimbursement.
So far very happy I switched from Nationwide, very smooth process for claims submission and direct deposit updates!
Ease of submitting the claim, I was kept informed of the progress of the claim, and the payment/refund was very prompt.
Submitted a claim for our puppy. It was promptly processed. Payment was received in a few days. Very well performed to my complete satisfaction. Thank you.
100% recommend! Having Spot insurance made life less stressful when we were faced with exploratory surgery in what turned out to be ingestion of a foreign body for our dog, Tucker. It took a couple of weeks for our first claim to be processed. They were quick to answer questions and concerns.
I've received prompt action on every claim I've sent in. I'm very happy with this insurance for my kitty.
Received my reimbursement in a very timely manner. It was also very easy to submit my claim on line
Was not told about about deductible, it happened with the other dog, but thought it was met through our other dog. Very confused, with what little we got back might as well not have it. Very disappointed!
SPOT is great! I love the multiple pet discount and the plans that they have. Their customer service is awesome and so helpful with explaining everything and finding the perfect plan for your fur baby! With other pet insurance companies increasing their prices, SPOT has been reasonable.
Filing a claim was so easy and the payout was almost isn’t ! Love that I am able to customize how much of a deductible or payout percentage I want back !
The claim processing is easy and time effective.
Our little five year-old Nutella had a herniated disc and five bulging discs. We tried conservative treatment, but when we found out, it was herniated she had to have an emergency surgery. Spot insurance was great, I submitted the claims and invoices in within two weeks. I had direct deposit reimbursement, I plan to be a long time, loyal customer for their pet insurance. It helped her get the cure that she needed, and it also covers rehab rehabilitation-and gave us peace of mind!
I just got a plan that included accident, illness and wellness recently after getting a puppy. I entered my first claim for his 2nd vaccination visit. The process was easy and the claim was processed quickly.
I have had great experience with Spot Pet Ins., my recent and only claim has been paid in a timely manner and I would recommend them to anyone looking for pet insurance!
I had no idea that I would need insurance as fast as I did after signing up. I almost didn’t as our 2 year old dog was issue free since her puppyhood and I had been paying a lot of money to another company that did not cover emergency office visits. Totally miffed at that. When I saw that Spot covered an unplanned emergency visit I thought I would try them. It seemed more reasonable. I was nervous about dropping the other company but I was very glad I did. After a totally unexpected, huge vet bill, Spot came through and covered 2/3 of it. Including the emergency vet visit. So relieved and glad I went with Spot! Life long customer here!! Thank you Spot!
I was able to turn in invoice and turn around less than a week. They were helpful with my questions .
They are super wonderful and helpful! Thank you for all your help!
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