Slice

Thank you so much for your kind words and perfect rating! We're thrilled to hear that Brian provided excellent service and took the time to thoroughly explain everything throughout the process. Your recognition means a lot, and we'll be sure to share your feedback with him. We appreciate your trust and look forward to serving you again in the future!

We're sorry to hear that your experience with the POS system has been frustrating. We understand that transitioning to a new system can be challenging, especially when it differs from platforms you've used in the past. Our goal is to provide a solution that helps businesses operate more efficiently, and we regret that the system has felt overly complicated for you. We value your input and would appreciate the opportunity to better understand the specific features or processes that have been difficult to navigate. Our support team is available to provide additional training, guidance, and resources to help make the system easier to use and ensure you're getting the most out of your POS solution. Thank you for your honest feedback. We are continuously working to improve both our products and customer experience, and comments like yours help us identify areas where we can do better.

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. At Slice Merchant Services, we strive to provide transparent pricing, clear communication, and responsive support to all of our clients. We understand how frustrating billing concerns can be, especially when there is uncertainty regarding fees, refunds, or account activity. While processing programs and fee structures can vary based on account setup and transaction activity, we believe every client deserves a clear explanation of any charges and prompt responses to their questions. We regret that you felt unsupported during your efforts to seek clarification. We value your feedback and would appreciate the opportunity to review your concerns in detail. Please contact our Client Services team directly at [email protected] so we can investigate your account, address any misunderstandings, and work toward a resolution. Thank you for bringing these concerns to our attention. Feedback such as yours helps us continue improving our communication, transparency, and overall customer experience.

Thank you for bringing this matter to our attention. We understand how concerning it can be to see an unexpected adjustment on your account, especially when it impacts your business's cash flow. We take concerns regarding account activity, pricing, and transparency very seriously. While certain adjustments can occur for reasons such as chargebacks, funding holds, processing reviews, or account reconciliations, we recognize the importance of providing clear explanations and timely communication when questions arise. We apologize for any frustration caused by your experience and for any delays in receiving the information you were seeking. Our goal is always to support our merchants with responsive service and complete transparency. Please reach out to [email protected] to continue your conversation to remedy

We’re so glad to hear that our team was thorough in guiding you through the steps and ensuring your Dejavoo was working properly. Providing clear, reliable support is always our goal. We truly appreciate your recognition of both reps and your trust in us—don’t hesitate to reach out if you ever need anything else!

We’re thrilled to hear that Lauren was able to provide the clarity and honesty you deserved, especially after your previous experience. Making our clients feel comfortable and confident in their decision is incredibly important to us. It’s also great to know that the delivery and setup went smoothly and that our team made a positive impression. We truly appreciate your trust and are here for you every step of the way!

We’re sorry to hear about the confusion you’ve been experiencing. Issues with mismatched numbers and orders not appearing in the kitchen can be very frustrating, and we understand how disruptive that is to your daily operations. We’d like to look into this for you as soon as possible and make sure everything is working correctly. Please reach out to [email protected] so we can review your setup, identify the cause, and get things running smoothly again. We appreciate you bringing this to our attention and are here to help resolve it.

We're glad to hear that Kevin provided such accommodating service. It’s great that he was able to set up your system smoothly and answer all your questions. We’ll be sure to share your kind words with him!

We’re happy to hear that everything was explained clearly and that you felt confident moving forward. Providing detailed, easy-to-understand support is always our goal. If you need anything else, we’re here to help!

We’re glad to hear the issue was resolved quickly. If there’s anything else you need, we’re always here to help.

We're thrilled to hear that you had such a great experience. Brian Amorim truly goes above and beyond to provide the best service possible, and we’re glad it showed. We appreciate your feedback and look forward to working with you again in the future!

We are glad you found the explanation clear and helpful. It’s great to hear that the guidance on setting up the new hardware and creating invoices met your expectations. If you ever need further assistance, we are always happy to help.

Thank you for sharing your feedback. We’re sorry to hear about your frustration and understand how upsetting unexpected fees and confusion regarding your agreement can be. At Slice Merchant Services, we strive to clearly explain all account terms and equipment agreements during the onboarding process. We regret that your experience left you feeling misinformed and unsupported. We also understand your concerns regarding communication and the difficulty you experienced while trying to resolve the issue. We would appreciate the opportunity to review your account details and help clarify the situation. Please contact us directly at [email protected] so you can be assisted further and work toward a resolution. Your feedback is important to us and helps us improve our customer experience.

Thank you for the kind words!

We are so happy to hear you have been satisfied with us. We value your partnership and look forward to speaking with you again in the future.

We’re so glad to hear Jeff and Jamey have made your experience such a positive and easy one. Your trust and referrals mean a great deal to us, and we truly appreciate your support of Slice Merchant Services and fellow small businesses.

Thank you for the great review! We’re glad our representative was able to help you get the information needed to complete your PCI certification. We appreciate your business and are always here to support you whenever you need assistance.

Thank you so much for your kind words and recommendation! Providing excellent service is always our goal, and we truly appreciate your support and trust in our team.

Thank you for your feedback. We sincerely apologize for the delay in communication and understand how valuable your time is, especially while managing a busy taxi service. Missing a scheduled callback is not the experience we want for our customers. We’re glad Alex was ultimately able to connect with you, locate your application, and move it forward for review. Your feedback helps us improve, and we appreciate your patience throughout the process.

We are thrilled to hear our rep was helpful and appreciate your partnership!