Tin Leg

Easy form to fill out and no hiccups on…

Easy form to fill out and no hiccups on the form.

Comparisons on One Page!

Very fast and easy to use with many choices to select from and compare right on one page. Prices across the spectrum.

The process was informative

The process was informative, easy and more affordable with better coverage than my normal travel insurance go-to.

Avoid!!!

This is my response to TIN Legs response to my review that follows. WRONG TIN LEG! I have not submitted any review other than the one that follows, so your assertion that I previously provided a review is false. Frankly, your curt response validates my point that quality customer service within Tin Leg is lacking. Here's a teachable moment to whoever provided Tin Leg's response... You could have politely stated that a claim or record tied to my review could not be found and invited me to contact you to further address my concerns. However, I do not believe that quality and courtious customer service exists within Tin Leg's modus operandi when it should matter most, i.e., when claims are filed and when claiments need assistance with their claims. The purpose of providing my review was not to seek further back and forth with Tin Leg related to my claim. It was a claim for less than $200.00 and is not worth the anger and frustration in having to deal with rudeness, further delay tactics, and the decsion to deny given that all the appropriate justification and documentation was originally provided that warranted approval. The purpose in providing my review was to inform potential customers that the ease in selecting and purchasing insurance with Tin Leg does not translate into quality customer service when the rubber hits the road, and to also inform that there are serious issues with how Tin Leg claims are processed. Again, Tin Leg's curt response proves my point when it comes to its lack of quality customer service. BUYER BEWARE! Awful customers service and they actively work from the perspective that they should treat every claim as unapprovable until they've made the claiment jump through crazy hoops. I purchased a cancel for any reason policy with a high medical premium. While traveling, one of my flights was cancelled due to illness. I provided all the necessary information reflecting that I was ill, including a chat record with the airline confirming that I had not flown on the flight. I was only asking that the cost of the flight be paid out under my claim, since I was able to get a full refund for the associated accommodations. TIN leg refused the claim stating that the chat record was not acceptable confirmation that I hadn't flown on the plane. I then requested an email from the airline, and submitted that email confirmation, but was told that was not acceptable either. I appealed and the appeal was denied for the same reasons previously given. I travel a lot, and I decided to use TIN leg for the first time on this trip, but I will never use them again. In all my travels, I've only once had to file a claim aside from this TIN Leg claim. That travel insurance company was a 1000% better to deal with, customer service friendly, and processed my claim with minimal back and forth. Avoid TIN Leg! If I could give them zero stars, I would. They're clearly an insurance racket that's focused on taking money in while doing its best to refuse legitimate claims.

Easy to compare plans

It was relatively easy to compare various plans and, once I had chosen a plan, I was able to purchase it right away.

Easy

Very Helpful Customer Service

Alexander TroitskyUnited States · 3 reviews · Experienced 2026-08-30 · Posted 2026-08-30

An example of a good business.

Thanks God, never used it, but we travel a lot and always Tin Leg comes first in terms of the best pricing and very competitive packages. Effective interface makes the entire process an easy challenge.

Website makes it easy to compare and…

Website makes it easy to compare and select coverage.

This company has demonstrated a pattern…

This company has demonstrated a pattern of unprofessional, dismissive, and obstructive behavior. Their representatives repeatedly made excuses to avoid processing my payment, forcing me to resend the same documents more than five times. Despite my efforts, they continued to provide false information and showed no willingness to resolve the issue. Their conduct left me no choice but to file formal complaints with the Department of Insurance and the Better Business Bureau. The experience was a complete ordeal, marked by inefficiency, rudeness, and a lack of accountability. Based on my experience, I strongly advise consumers to avoid purchasing any of this company’s policies.

Easy to buy a travel policy

Easy, comfortable and straight forward. Fair price. Good coverage

Very helpful people to direct you to…

Very helpful people to direct you to the best options.

State Insurance Regulations

We purchased a policy for two through Tin Leg. We're married, but we actually have residences in different states. After cancelling the first policy for two, we acquired two separate policies with Tin Leg. The price was virtually the same, and the refund for the original policy appeared on our credit card in 2 business days.

Doug FisherUnited States · 3 reviews · Experienced 2026-08-22 · Posted 2026-08-23

Website Easy to Use

The website was easy to navigate and the options were clearly explained.

Highly recommended

Easy to work with and great coverage from a very reputable company

Mom died, TinLeg Reimbursed Entire Trip Expenses

I'm basing this review on TinLeg reimbursing me for a cancelled trip due to my mother dying on the day I was supposed to leave. Mom died 10/5/25 four hours before I was to board the flight to begin my trip. TinLeg reimbursed to me the entire cost of the trip after I provided ALL the necessary receipts, death certificate, and letters from service providers that they were not refunding me for any part of the trip that was pre-booked. Received my payment on 11/20/25 because it takes some time to assemble all the receipts, those letters from service providers, death certificates, etc. Keep your receipts handy, but be prepared to provide the necessary documentation TinLeg requests, as do ALL trip insurance providers. Once all documentation was provided, TinLeg issued a check quickly. As far as the TinLeg website is concerned, it was fairly easy to look at various insurance carriers offerings and compare them to TinLeg's plans, but they do seem to skew the ratings from the other carriers as being a bit lower than their own. Allianz is also a good site to use to compare policies.

Passage PlanetUnited States · 4 reviews · Experienced 2026-08-19 · Posted 2026-08-19

User Freindly

User freindly fair pricing

Shay was very helpful

Shay was very helpful, professional and informative

Steven DamGermany · 4 reviews · Experienced 2026-08-06 · Posted 2026-08-06

Super easy to use

Super easy to use, competitive pricing with good coverage. Have never requested a claim so I can't speak to that process but purchasing was easy.

Easy peasy.

Easy way to experience the site

Easy way to experience the site, clear distinctions between options.