I talked to customer service because I…
I talked to customer service because I had questions regarding coverage for guide motor cycle ride and she check to make sure it was covered.
About Tin Leg
Data updated- Website
- tinleg.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 106 reviews
- Replies to negative
- 100% (5/5)
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About this business
Tin Leg was launched in 2014 by the travel insurance industry experts at Squaremouth. Tin Leg offers 9 tailored travel insurance plans that have been carefully designed to meet the most common needs of travelers.All policies offer comprehensive Trip Cancellation and Trip Interruption benefits, a range of Emergency Medical and Medical Evacuation limits, and coverage for other common travel disruptions like delays and lost luggage. Our products are underwritten by Berkshire Hathaway Specialty Insurance Company, Starr Indemnity & Liability Company, and Spinnaker Insurance Company.
Written by the business, not verified by us.Is Tin Leg legit?
Tin Leg (tinleg.com) has a 4.8 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Price, Customer service. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Travelers frequently mention that the official website is exceptionally simple to navigate, making it effortless to compare various policy options and understand coverage details. Purchasers additionally appreciate the highly competitive pricing, very affordable rates, and knowledgeable support staff who promptly answer any policy questions. However, some customers also noted significant problems when filing claims, mentioning that the procedure involved repetitive requests for additional documentation and prolonged delays. A few people felt deeply frustrated because their valid requests were ultimately denied or they faced hurdles trying to reach responsive support representatives.
Auto-generated from all reviews of this business. For reference only.What people say
I have not had to file a claim on a tin…
I have not had to file a claim on a tin leg policy (thankfully), but, if needed, I hope the claim process is as smooth as the purchase process.
Claims Quick and Easy
We have used TinLeg for numerous trips. We have had to make a few claims, and the process has been straight-forward with no issues.
It is so easy to compare and choose…
It is so easy to compare and choose plans. A wide choice of coverages and prices. I always recommend to others to use Tin Leg. Unfortunately, I had a trip interruption a couple of years ago and my claim experience with Tin Leg was excellent, so I'll keep coming back.
They came through for us!
My wife and I planned a Viking ocean cruise to celebrate our 80th birthdays, but my wife's health deteriorated before the trip so we made a claim. The good news is that Tin Leg approved the claim for the total amount we were out after canceling the trip. The claim process was at times tedious and, like others, it seemed to me that I was asked for the same documentation more than once. What I found most annoying was getting emails from someone who would say, for example, "I have reviewed your payments..." but they were never signed. No name was given. So you were always dealing with the anonymous "Tin Leg Claims Team." But, bottom line, they came through for us. We had a good experience.
The website is easy to use and they…
The website is easy to use and they provide sufficient policy options to cover our needs. We filed a claim on our last trip to Africa and they worked with us to process the claim and paid out according to our understanding of the policy. We are booking with them again mainly due to our experience with them last year.
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