Tithely provides the tools you need to engage with your church online, stay connected, increase generosity, and simplify the lives of your staff.With tools like text and email messaging, custom church apps and websites, church management software, digital giving, and so much more… it’s no wonder why over 40,000 churches in 50 countries trust Tithely to help run their church. Learn more about the global leader in church technology at tithely.com.
Written by the business, not verified by us.
Is Tithe.ly Church Giving & Engagement Platform legit?
Tithe.ly Church Giving & Engagement Platform (tithe.ly) has a 4.5 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 88% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 40% of negative reviews; Reviews mostly discuss User experience, Customer service, App. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently mention that the platform is very intuitive and helps manage member records, online giving, and events smoothly without unnecessary frustration. Many people also appreciate the comprehensive functionality, noting that having mobile apps, websites, and useful features in one place makes daily operations much easier.
Some reviewers were not happy with customer service, pointing out difficulties with billing issues and a complete lack of direct phone support. A few users felt that the assistance provided was rigid and disappointing, lacking the flexibility needed to properly resolve problems for loyal customers.
Auto-generated from all reviews of this business. For reference only.
Need for Transparency- Time Commitment and Refunds
As the leader of a small nonprofit, we were eager to use a platform that we thought would give us a one stop for many different functions we currently use through separate platforms.
Going in, we did not understand how much time and work would go into trying to build the website and transfer data. After going through an incredibly difficult period and not accessing any of the tools in our subscription, we were denied a refund. Tithe.ly did respond to our review and provided support. They do not track individual use on their platform, so it is important, if you are overwhelmed and not able to implement the tools, don't wait to cancel or reach out for help. It is not standard procedure for Tithe.ly to provide refunds. Hopefully, Tithe.ly will make sure to provide this information to future customers. Make sure you have the bandwidth to use the tools, or start slow.
Reply from Tithe.ly Church Giving & Engagement Platform2024-03-28
Hey Heather,
I'm Kris from the Customer Support team, and I wanted to thank you for sharing your thoughts on our products and policies. Your feedback is valuable to us, and I truly appreciate the clarity of your comments. Launching new products can be a fun challenge, especially when aiming for a high level of customization or perfection. Our pricing strategy is designed to provide a hassle-free experience, with no contracts or cancellation fees, allowing customers the flexibility to cancel at any time.
It seems like there might be some unique circumstances at play here. If you're open to it, I would be delighted to investigate further and see how I can assist you. Would you be able to reach out to our Support team at [email protected] (mailto:[email protected]) and mention that I suggested you get in touch?
I'm looking forward to our conversation, Heather!
Recent 1-star-ers knew what they were getting into
Tithe.ly ran a low-key merch promotion that was shared without their knowledge on a large Australian bargain community. Consequently it was abused to the fullest, with mention of some users even creating multiple accounts to double-dip. The result was thousands of orders at the cost of $0 to bargain hunters.
Rep Justin has been super responsive on the site, and gone through all the right steps to explain the honest mistake. He's stayed respectful in spite of the shameful behaviour of some entitled people in the comments.
Thank you Justin!
Reply from Tithe.ly Church Giving & Engagement Platform2023-07-07
Thank you Paul for your kind words, and for even taking time out of your day to provide some context. Things do happen, and we're grateful for our amazing Tithely family ( our customers, and the Tithely team) for their support!!
Justin is a great rep. While there was an honest mistake with a coupon code that was shared too widely, you still did a good job handling the situation.
Ignore the recent 1-star reviews. They were trying to take advantage of an open $100 coupon with no minimum spend that circulated to one of Australia’s largest bargain sites, with thousands of orders coming out as $0. This resulted in orders being cancelled - completely understandable.
Keep up the good work!
Reply from Tithe.ly Church Giving & Engagement Platform2023-07-07
Thank you so much Len! We appreciate you seeing not only our heart at Tithely, but of those who work here. It's always about serving and equipping the local church, and sprinkling in generosity in between.
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