Top Mobility Scooters – America's No.1 Power Mobility Superstore. We offer large selection of DME products including mobility scooters, electric wheelchairs, vehicle lifts, ramps, lift chairs, wheelchairs, cushions, walking aids, and accessories at the lowest price!
Is Top Mobility legit?
Top Mobility (topmobility.com) has a 4.3 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Health & Medical and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has not yet replied to negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-11.
I purchased my husband’s Pride Jazzy Ultra Light Mobility Chair and saved $750 plus received the 3 year Pride in home service warranty. I worked with Seth and Max. Both were extremely helpful and responsive to my numerous questions. The Pride Jazzy Ultra Light Mobility Chair was not my first choice, but it should be yours. I went with a cheaper chair at first, but the chair did not go in reverse very well. Pride has a better chair, warranty and performance is great.
HORRIBLE CUSTOMER SERVICE
I ordered a pair of MK Batteries on December 15, 2025. They did not ship until December 23rd. They arrived December 29th. Between my order date and ship date I called to find out why I had not received a ship day update? I was told they would check and call back. Top Mobility never called me back. I called again and told them my chair was dead and nobody had called back and I still had not received a shipped notification. When Top Mobility called back I was told that MK was not real good at informing clients of the ship date then it was added that it was the holidays and things run slower. I received my shipped notice on December 23, 2025. Thats 10 days of NOTHING. Did I mention my chair was dead? My batteries arrived on December 29, 2025. It gets better! They shipped them to the wrong address. I checked my order and had listed my proper delivery / ship to address. They shipped to an address that was 6 years old! Did I mention my chair was dead? It was a total complete mess. NEVER Again. Top Mobility was given a full understanding of the situation pertaining to the status of my chair. They did NOTHING to help mitigate the problem. December 15th to December 29th 2025 for two batteries o reach Portland, Oregon. NEVER AGAIN! Thom Schuck, Portland Oregon.
I had told the person d on that measured me for my scouter that I needed something to go to the store as ND to be able to goeith my grandkids well the scooter I got isn't working it get stuck when I put my stuff on it it get stuck it books d own coming from the river road I live on I have a highway that I have yo ride on t o get to the store it's and big hills to go up and it just we onnt keep up I am more depressed now th as n I ever was please d o u have a trade in opp for a more heavy duty one one with bigger tires so I dint get stuck please help me
See it here it is all in the name and buy it and have it at…
See it here and buy it and have it at your house with in 3days wow great place to buy all went well just like the add said thank you top mobility for you honesty it is no wonder it is all in the name top mobility
There was a miscommunication regarding a part I ordered. They promptly accepted the incorrect part, ordered me the correct one and my partner’s scooter is working good again. Very smooth and pleasant to deal with!
1) changed shippers that made shipping to Canada more difficult
2) chair on arrival was not as described and quality was down over prior purchase
3) shipper instructions did not allow bringing the chair inside and 200 lb box was left outside on porch during Canadian winter
The order process was quick and easy. The shipment was quick and without any damages within a week from the order day. The only snag was a coupler for the lift to the car as a quick disconnect otherwise all was great and successful. The disconnect is being sent separately
The product is well built and has an outstanding design. The only problem would b that the picture on the ad shows a much larger lift than the actual one I received even though my powerchair still fits.
Your sales rep, Judie, went above and beyond to get me my Transformer before my planned trip to NYC. Thanks to her efforts, I was able to enjoy the sites and theatre with my daughter and 2 grandsons.
My requests were responded to in a very timely manner and also accurate quotes for my parts needed to get my champion truck mobility scooter up and going again. My parts showed on day they were said to arrive! I'm very satisfied with this transaction and the staff of costumer service thank you !!
I put in a request for a Gatsby X scooter that was out of stock. When it came in, I was pleased to receive a call from Judie Brislin to inform me mine was waiting for me. 8 days later it was delivered and I could not be more pleased. That said, I would like to have a better relationship with your parts department. I ordered a part from a third party that got the part shipped from Top Mobility.
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