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Animals & Pets

trotpets.com

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101 reviews

3.5101 reviews
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About trotpets.com

Data updated
Website
trotpets.com
Category
Animals & Pets
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
3% (1/34)
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About this business

THE BEST & LAST PET BOWLS YOU'LL EVER BUYTrot bowls! are a stainless steel silicone mat system with a slow puzzle feeder to ensure any messy or excited eaters have an engaging and mess free eating experience.WHY SLOW FEEDING MATTERSFast eating can lead to pain and discomfort, vomiting, or more serious life-threatening issues like choking or bloat.For the more serious issues, the signs can be obvious. For pain and discomfort, it often goes unnoticed.Our Puzzle Slow Feeder can help excited pets take the time they need to chew their food, leading to better digestion and a more fun and comfortable meal time experienceBRIEF BACKGROUNDTrot Pets is re-opening under NEW ownership and management. We understand that the actions of the past have caused disappointment and distrust, and for that, we are truly sorry. We have taken significant steps to ensure that such actions will not be repeated in the future, and we are dedicated to providing the highest level of service and integrity in all of our dealings with our customers. The Company is no longer accepting pre-orders and all orders will be in stock and ready for immediate delivery.We continue to focus on producing high-quality dog bowls that are both stylish and practical. We have a real passion for creating beautiful products that improve the lives of our dogs and their owners.The company has spent countless hours researching materials and designs, consulting with veterinarians and dog experts, and testing prototypes to ensure that their dog bowls would meet the highest standards of quality and safety. They sourced materials from reputable suppliers and worked with skilled artisans to craft each bowl with care and attention to detail.We are focused on building a brand that resonates with pet owners who share our values. We want you to know that we are more than just a company that sells dog bowls. We are a group of passionate dog lovers and pet owners who care deeply about the health and happiness of all of our pets. We hope you give us a chance to bring you the best and most beautiful dog bowls on the market. Trot On !Trot Pets is happy to support Hearts and Bones which is a rescue and foster organization dedicated to finding loving and forever homes. A percentage of every sales goes to support Hearts and Bones.

Written by the business, not verified by us.

Is trotpets.com legit?

trotpets.com (trotpets.com) has a 3.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Animals & Pets and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 26% give 1 star; The business has replied to 3% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the well-designed pet feeders and puzzle bowls that effectively slow down fast-eating dogs while keeping meal times organized. Customers frequently highlight the durable product quality and innovative magnetic mats that securely keep the dishes in place and the feeding area remarkably clean. Some people were dissatisfied with customer support, noting difficulties in reaching anyone by phone and experiencing prolonged silence when emailing regarding exchanges or warranties. Pet owners also mentioned receiving broken products, warped mats, or incorrect parts upon initial delivery, making issue resolution extremely frustrating for consumers.

Auto-generated from all reviews of this business. For reference only.

What people say

Great product. No tracking info provided.

Product came as ordered and seems great. Knocking down a star because I only got informed that my order was confirmed and couldn't get any additional info. My order showed up at my door with no further updates. Got it in about a week, but it was strange not being told it was on the way or getting a tracking number. Also, the construction instructions were a little lacking. Not complicated. But they sent 2x the screws needed.

Reply from trotpets.com2025-10-07

Glad to hear you like the product and that construction was easy!

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