Not your average clean beauty - Vegan ingredients combined with high end actives for long lasting, real results. We use the best of fresh, nutritious, plant-based ingredients in their range of serums, scrubs, cleansers and more.
Written by the business, not verified by us.Truly Beauty (trulybeauty.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 83% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the amazing skincare products for their delightful scents, clean ingredients, and wonderful ability to keep skin beautifully hydrated and smooth. People note that the website is extremely easy to navigate, making the ordering process seamless, while the support staff is consistently helpful and friendly. Some people were dissatisfied with unexpected subscription orders, billing issues, or unwanted charges appearing on their accounts after a purchase. Reviewers also noted genuine frustration when popular items were suddenly discontinued, leaving them unable to find their favorite skincare products on the website.
Auto-generated from all reviews of this business. For reference only.毛孔客户服务我给你发了一封电子邮件取消不收费 14 每季度一次，今天又完成了
We really appreciate your feedback and are so sorry for the trouble this caused. We’ve checked and confirmed that your Truly+ membership has been canceled, so you won’t be charged moving forward. If you need any further assistance, please don’t hesitate to reach out to us at [email protected].
肯定是十星级公司。他们具有高水平的专业精神。
We truly appreciate your wonderful feedback! It means so much to know you see us as a 10-star company and value our professionalism. Thank you for your trust and support!
我喜欢我的皮肤水润的感觉，尤其是在这个寒冷的天气里。如果以前即使使用面霜也能保持干燥，但现在使用油和精华液，我的皮肤感觉柔软且容光焕发。
We really appreciate your thoughtful feedback! It’s wonderful to hear how hydrated and glowing your skin feels, especially during the cold weather. We’re so happy our oils and serums are keeping your skin soft and nourished! ✨
这次经历非常有帮助，也非常友善！谢谢你安德里亚。
We really appreciate your feedback! We’re so glad to hear our gorgeous Andrea was kind and helpful in resolving your missing package issue. We’ll be sure to share your kind words with her — she’ll be thrilled! 💕
产品价格昂贵但值得！网站易于使用。
Thank you so much for your feedback! We’re so glad you find our website easy to use and feel that our products are worth the investment. We truly appreciate your support and love having you as part of the Truly community!
我喜欢从 Truly 订购。产品很棒，客户服务也很棒。我的第一个订单出现了问题，但很容易就解决了，这让我成为了终身客户。喜欢这些产品和免费礼物。
We’re so happy to hear this! It means so much that you had a great experience with both our products and customer service. We’re thrilled we could resolve your first issue smoothly and earn your trust — welcome to the Truly family for life!
不错的产品选择和轻松结账。
We appreciate your kind feedback! We're so glad you enjoyed our product selection and had a smooth checkout experience. Thanks for shopping with Truly!
我喜欢我过去购买的所有产品。等不及这群人了
We’re so glad to hear that you’ve been loving your Truly products! Your excitement for your next order makes us just as excited. We can’t wait for you to enjoy these goodies too! ✨
真的很喜欢他们产品的外观、感觉和气味，加上剃须磨砂膏、黄油、须后油和黄油让你的皮肤非常光滑！ 我唯一的小针织衫，我不在乎，除了运费有点高，但我认为 true+ 可以免费送货，但每次下订单都会收费
We really appreciate your thoughtful feedback! We’re so glad you’re enjoying the look, feel, and scent of our products — especially how smooth they leave your skin. As for the shipping concern, Truly+ members do get free shipping, so please reach out to us at [email protected] so we can look into this and make sure everything’s set up correctly for you.
我是这里的真正粉丝，我不会说我对收到的每一件产品都很着迷，但在极少数情况下，我不喜欢某个产品（通常甚至不是产品的结果，而是一些小问题，比如不喜欢气味），他们会立即做出回应并做出正确的决定。他们所有的产品都是干净的，并且实际上*产生了出色的效果。真正的美丽是一家伟大的公司，其他公司需要注意。他们检查了所有的方框，你还想要什么？！
We absolutely love hearing this! Thank you for sharing such thoughtful feedback and for being such a loyal Truly fan. It means the world to know you appreciate our clean, effective formulas and the care our team puts into every interaction. We’re so grateful for your trust and support — you’re the kind of customer that inspires us every day! 💖
我收到了一件我之前在非会员状态下购买的产品。我需要退款。
Thank you for sharing your feedback. We’re so sorry to hear about the unauthorized charge. We completely understand how concerning that must feel. It looks like your order was placed under a subscription, which automatically renews. Don’t worry, we’ve already canceled the subscription to prevent future charges. Please reach out to us at [email protected] if you need further assistance.
是的！每次都很棒的体验！还有产品？？？！！！啊马辛格！这是我在不到 2 个月内的第三次订单！
Thank you so much for your amazing feedback! We’re so happy to hear you’ve had such great experiences and are loving the products. Wow—your third order in less than two months means the world to us! We love having you as part of the Truly family! 💕
我爱真如。他们的产品是神圣的
Hey there! Thank you so much for your sweet feedback! We’re thrilled to hear you’re loving Truly and our products. It means so much to have you as part of our community!
Thank you for sharing your feedback. We’re so sorry to hear about the unauthorized charge. We completely understand how concerning that must feel. It looks like your order was placed under a subscription, which automatically renews. Please reach out to us at [email protected] so we can review your account and help resolve this for you right away.
仅客户服务就使这家公司获得了五星级的体验。 产品本身就说明了一切，但即时响应和无缝订购流程超出了大多数！ 令人耳目一新的是，一家公司仍然让客户感到自己很重要。 太感谢了！ 我强烈推荐在这家公司购物！
Thank you so much for your amazing feedback! We’re thrilled to hear that our customer service and products made such a great impression on you. It truly makes our day to know you felt valued and taken care of — that’s exactly what we aim for every time. We deeply appreciate your recommendation and support!
尽管我一遍又一遍地告诉他们，我似乎无法让他们停止向我发送产品！ 他们看到了这篇评论并向我保证问题已得到解决。
Thank you for your feedback, and we’re so sorry for the trouble you’ve experienced. Please rest assured that all your product subscriptions have been canceled, so you won’t be receiving any more automatic orders. If you have any further concerns or need help with anything else, feel free to reach out to us anytime at [email protected].
我的产品有问题，他们立即解决了。很棒的服务。
Thank you so much for your wonderful feedback! We’re so happy to know you had a great experience with our customer service team and that your issue was resolved quickly. Your satisfaction means a lot to us!
You’re very welcome! We’re so happy to have you as part of the Truly family — your support means so much to us! 💖
总是很棒的产品。我只是希望 75 美元以上免运费的优惠能够如期实现。无论如何我总是要支付运费
Thank you for your feedback and for always choosing Truly! We’re happy to hear you love our products. We’re sorry for the trouble with the free shipping — that shouldn’t be happening. Please reach out to us at [email protected] so we can check what went wrong and make sure it’s resolved for you.
我以为我领了优惠券，没见过虚假广告
Thank you for sharing your feedback. We're sorry for the confusion about the coupon. That’s definitely not the experience we want for you. Please reach out to us at [email protected] with more details about the offer you saw, and we’ll be happy to take a closer look and assist you.
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