The rep was helpful in finding…
The rep was helpful in finding resolution to my issue. Great and timely customer service.
About UNice Hair
Data updated- Website
- unice.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 90% (18/20)
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About this business
UNice, the top human hair original brand, developed into an international fashion online shopping website with the concept of “Excited price, trusted quality” and popular with global beauty-conscious women. UNice sexy wavy hair, elegant straight hair, wild curly hair, every style may let you can not stop shopping. However, daunting price of the hair make you stalled again and again. Now UNice hair have become the smart choice for thousands of women with its affordable price, sophisticated technology, exquisite workmanship. UNice win customers’continuous praise and trust for best quality and service, which let you go shopping as you want. UNice.com always keep practical & fashionable attitude , to create the perfect various humanity style.We dream of giving people around the world the confidence they need to feel beautiful inside and out. It’s confidence that allows people to achieve anything and make their dreams a reality. Believing in yourself is transformative, and we want to give people access to that transformation.We are committed to providing our customers with a wide assortment of premium products that are expertly crafted to embolden them to look and feel their best. We strive to grow with our customers because as they become confident trendsetters and fearless leaders, our products will be right there for them.Everything in the UNice line is designed to be luxurious, empowering, and made to feel like it was created just for the person wearing it. There are no boundaries in fashion, and no compromises when it comes to achieving your dreams.
Written by the business, not verified by us.Is UNice Hair legit?
UNice Hair (unice.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 88% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 90% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, highlighting how helpful, polite, and responsive the support team is when addressing order changes or fixing address mistakes. Consumers also appreciate the soft, natural-looking wigs, noting that the lace melts nicely and the products always deliver a comfortable fit. However, some reviewers were not happy with product quality, noting issues like unexpected shedding, incorrect sizing, or strange chemical smells. Some people also felt that delivery times were occasionally delayed, causing packages to arrive late for important events and leading to noticeable customer frustration.
Auto-generated from all reviews of this business. For reference only.What people say
Customer service is great
Customer service was great
Customer service was great. They solved my issue really quickly!
Thank you for your excellent service—I…
Thank you for your excellent service—I really appreciate your professionalism, kindness, and the care you provided. You made the experience easy and enjoyable. Keep up the great work!
I love this company
I love this company! Every single purchase never disappoint! I had a small situation with one of my wigs, and the rep that I was dealing with confirmed that all well, and it was handled to perfection and professionally! 10/10 I’ll always recommend! Great hair and customer service for the win!
Thank you to UNice hair
Thank you to UNice hair , their service is GREAT 10/10 . The hair and everything was on point , they respond fast and handle business if theres any problems or questions. Most definitely will be ordering more hair soon 💝
Customer service responds timely
Speedy delivery
A speedy delivery arrived within 7 days nice packaging costumer service on point quick response beautiful hair soft and light easy to wear will definitely be purchasing another
Had a mix up with the address after I…
Had a mix up with the address after I placed the order so I email support and they responded swiftly and corrected my error!!! Can’t wait to get the hair!!!!
I accidentally made an order purchase…
I accidentally made an order purchase and chose the wrong length. Although, I chose to choose and purchase a different wig before requesting a full refund due to the delivery time. Michael was already in my email with option to switch the wig out to the correct size. Michael has been fully cooperative and managed to offer a discount on a different purchase in the future as well as a refund. Thanks Michael for great customer service
The wig was beautiful thank you so much…
The wig was beautiful thank you so much I will buy another one soon
Mike was great !!
Mike was great !! Quick responses and understood the assignment.
Mike was very helpful
Mike was very helpful, answered my questions and responded quickly to my email
I absolutely love love my hair
I absolutely love love my hair. I absolutely love the website. It was easy to use. My delivery was quick.
Que perfecta
They were very good at communicating…
They were very good at communicating and quick with helping find a solution. I received the hair fast, good package, and in good condition.
nice it was i liked it
The customer service is great and products
The customer service is great and the hair is amazing. I bought my first wig from UNice in 2020 or 21 and haven't looked anywhere else for hair. Will always recommend UNice to everyone, the look, the feel, stares, and compliments you'll receive let's you know You're That Girl!
Customer Service
Unice handled the issue with my order efficiently and processed a refund very timely.
AMAZING customer service
UNICE’s customers service is one of the best i’ve encountered in a while. I delayed my refund a month and I still got my money back after they received my package. Their hair is amazing and soft and I will be buying again!!!!
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