Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Written by the business, not verified by us.Wag! (wagwalking.com) has a 4.1 out of 5 rating on OK.one, based on 84 user reviews collected here. It is listed under Animals & Pets and its reputation is good. 79% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss App, User experience, Customer service. Last updated 2026-09-01.
Reviewers had a great experience with this company. Customers praise the dog walkers for being professional, caring, and attentive to their pets' needs. People also appreciate the convenient app features, including live GPS tracking and timely updates during walks. Consumers feel that the service provides great peace of mind when they are away from home. However, some people mentioned issues with the mobile application's usability and navigating the platform. Others expressed frustration regarding customer support, noting significant difficulties in reaching a human representative to resolve problems. Some reviewers also reported unexpected surcharges or hidden fees linked to their bookings.
Auto-generated from all reviews of this business. For reference only.Thank you for your kind review, David! It sounds like the Caregivers you've connected with have all been an excellent match. We look forward to continuing to support you and your pup—here's to many more memorable walks ahead!
This company is complete Scam stay away from them. I’m telling you this is not a joke. They originally charge you so they charge everybody $20 just to work for them which I don’t know why they would charge you to work for them once you get on the platform they want you to pay an additional $120 so they’ll actually give you better jobs like one dog’s better than the next get real after that I did my first job they didn’t pay me. I did my second job they still hadn’t paid me. I did my third job after my third job. I was supposed to be eligible for instant pay where they pay me immediately. After driving over an hour to all these locations to do all these jobs. They refuse to pay me they still have not paid me. They will not pay me. These people are scam. Artists what they’re doing is they created a platform using AI and now they use us the physical bodies, the labor to do all the work while they collect no and then they won’t even pay me for the work I’ve done absolutely not. These people are disgusting and they need to be shut down
Suzanne, we're sorry to hear how frustrating this experience has been, and we appreciate you taking the time to share your concerns. We understand how important it is to have clarity around payment and to feel confident in how the platform works. We'd like to make sure we connect with you to address these concerns fully. If you've already been in touch with our team, please refer back to your existing email communications so we can continue assisting and review the specifics of your account, the bookings you've completed, and any payment timing questions. We look forward to connecting with you on this.
This is my second pet specialist from Wag!! They are special people servicing us while on vacation or other important business! The only snag was their app. But their behind the scenes employees immediately worked to rectify it even after normal business hours. Keep up the great work.🏁
Thank you for your fantastic feedback, Seth! We’re honored to have supported you for three years and delighted that you’ve had such positive experiences with the pet caregivers you’ve found through Wag!. We also appreciate your kind words about our support team and are glad we could help resolve your app issue quickly. We look forward to continuing to provide great service for you and your pets!
Love using wag! To earn extra income, but to prevent possible scams I would feel way more safer with doing meet and greets to see if my client is a good potential fit and building a more trustworthy site for pet care.
Thank you for sharing your feedback, Eboni! We’re thrilled to hear that you enjoy using Wag! to earn extra income. At Wag!, your safety is a top priority, and we’re glad to know how valuable meet and greets are for you as a Caregiver in establishing trust and comfort with clients. While meet and greets are ideal for building rapport and trust with new clients, we also understand they aren't always feasible for on-demand or same-day services. Therefore, meet and greets are currently only available for Pet Parents to add to Sitting and Boarding services for an additional fee, compensating Caregivers for their time. In cases where a meet and greet isn't feasible, we recommend including an opt-in note when you request the service and reaching out to the Pet Parent via in-app messaging for a brief interview to ensure it’s a good fit. Your insights help us continuously improve the platform, and we’re always here to support you. Please don’t hesitate to reach out!
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