Warranty Life provides free online access to manage, protect & repair your stuff. Save time & money!
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Is Warranty Life legit?
Warranty Life (warrantylife.com) has a 3.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 72% rate it 4 stars or higher while 26% give 1 star; The business has replied to 48% of negative reviews; 19 of them were added in the last 12 months. Last updated 2026-09-01.
I had no thing less than a 5 star experience ⭐️⭐️⭐️⭐️⭐️. It has been by far the easiest insurance I’ve ever worked with when I come to insuring my electrics and doing a claim. I had absolutely no difficulty and did not have to wait long for a response. They answered all my questions that I had along the way and will definitely recommend to someone looking for phone insurance.
I was so grateful for this service and the opportunity it provided to get my phone repaired. I wish there weren't so many hoops to go through to get reimbursed, but it all worked out well. I was grateful for the service!
I broke my phone screen and had questions about what to do. Response was quick and easy! Warranty Life made the repair process a breeze. I highly recommend!
Took about a day to get the ball rolling. But once it got set in motion, everything happened quickly. They are not open on the weekend. Those are the only 2 things I would change if I could. They reimbursed me $250 as stated in the warranty plus $25 for the smart saver in the app. Very grateful for this service. Purchased again for my new screen as well.
1.Tells me my ebay purchased is not in working order.
-submitted picture of it in working order.
-Passed all warrantylife App tests.
2. Tells me breaking my item just after purchasing the warranty is void. No where in warranty terms is there a waiting period to use warranty. Also, people crash cars after purchasing it. No correlation into asking for agreed upon services.
JUST DON'T BUY anything from this company. Does not reply to BBB complaints.
WarrantyLife Failed Me: A Cautionary Tale
When I purchased my Samsung Fold4, I took extra precautions by investing in a protection plan from WarrantyLife. They promised coverage for failure and accidental damage, ensuring peace of mind for my expensive new device. The Fold4, with its advanced foldable display, is a beautiful piece of tech—but also notoriously fragile. So, naturally, I expected that if something went wrong, WarrantyLife would honor their policy.
Unfortunately, my experience was anything but reassuring.
Months into owning the phone, the display began to fail. Within the coverage period and with all necessary documents in hand, I filed a claim. I thought this would be a smooth process, especially considering their promises. What I didn’t expect was the uphill battle I would face. WarrantyLife refused to repair the display, citing a change in their policy (see full text of their refusal)
Customer Claims Adjudication Team Leader, Sep 18, 2024, 5:01 PM PDT:
Hello,
Please be advised as of March 1, 2022 we have updated our terms to remove coverage for all Galaxy Z, Fold or other flip type devices.
Unfortunately we were unable to notify you in regards to this change, however will refund any payments retroactively. Please accept our apologies for the inconvenience.
Regards,
Warranty Life
Customer Support Team
Warranty Life
It seems like since I bought the policy September 26 2023 and have faithfully paid the premium see payment history below that they would at least have informed me and at best stopped taking my money.
WarrantyLife, a company I had trusted to protect my investment, left me hanging. My phone remained broken, and I was out of pocket for the repair costs.
For anyone considering a plan from WarrantyLife, I urge you to reconsider. Their so-called coverage is nothing more than a hollow promise. Protect yourself by choosing a company that stands by their word—not one that abandons their customers when they need help the most.
I bought a 5-year full warranty for my power generator. It failed in the 3rd year completely and was unrepairable. WarrantyLife took the time to research my product, and agreed with the prognosis, and paid me back for the original cost. I'm completely sold on this company. I will use them again for other products too.
Wanted me to get bids on the price before approving. Small crack on the case. How convenient, drive around find a store they approved. When I go to a store to return something . It is tsken cate of, one stop. I could send them yhe phone but nooooo
Communication was amazing! There were no problems in getting my claim submitted and approved. Above all, I received more than what was originally given for my reimbursement on the repair of my Samsung Note 10!
Excellent communication throughout the process. I received several emails instructing me on what steps I needed to take to file my claim. Don't expect your claim to be resolved overnight, but Warranty Life pays the value of your claim as outlined in your agreement. I would not hesitate to purchase another warranty from Warranty Life. The prices are very competitive and the service works.
***ZERO STARS*** SCAMMERS STAY AWAY - DO NOT BUY PRODUCT FROM THIS COMPANY OR A PRODUCT THAT OFFERS THEIR WARRANTY!!!
This company is a total crock of crap. I purchased a KEY liquid screen protector, and it came with a 1 yr $200 GUARANTEED WARRANTY from Warranty Life. Went through and did all of the registration and tests properly and got a confirmation of warranty certificate to Jan of 2024. 7 months in, I need to file a claim, and they refuse to pay, stating they no longer offer the product that I HAVE A WARRANTY CERTIFICATE CONFRIMED FOR.
Reply from Warranty Life2023-10-10
Hello, we advised you of the process for this as we are no longer handling this product.
Tried to cancel my warranty as I changed my phone. After a few rounds of correspondence, got email confirmation that it was canceled. However, rhey kept charging the credit card and would no longer respond to emails or messages through their web site. I had to contact the credit card provider to be reimbursed.
Reply from Warranty Life2023-10-10
Hello, as already done, all your payments have been refunded