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Written by the business, not verified by us.Weight Watchers (weightwatchers.com) has a 4.2 out of 5 rating on OK.one, based on 226 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 76% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss User experience, Product, App. Last updated 2026-09-07.
Reviewers had a great experience with this company. Customers frequently praise the staff and coaches for being incredibly supportive, knowledgeable, and engaging during the interactive group meetings and workshops. Many consumers also genuinely love the structured food plan and the various app features, finding them fun, intuitive to use, and very effective for tracking daily health goals and nutrition. However, some people mentioned that the website and digital platform can occasionally feel a bit overwhelming or difficult to navigate smoothly. Reviewers also noted occasional frustrations regarding communication challenges, getting stuck on certain screens, and unexpected charges related to subscription renewals.
Auto-generated from all reviews of this business. For reference only.Just started Wygovy. Entire set up experience and first month have been great. Good communication with team. And my WW class on Wednesdays are so looked forward to. Vera is the best.
We are so happy to hear about your positive experience with us, especially with the setup and your first month. It's wonderful to know our team's communication and your Wednesday classes are so enjoyable. We appreciate your kind words!
We are so happy to hear you enjoy using our app! Thank you for your wonderful feedback and for taking the time to share your positive experience with us.
I like the WW ap. It is easy to use and helps me keep on track.
We're happy to hear that our app is easy to use and helps you stay on track! Thank you for your positive feedback.
We're so glad to hear you find our website great and that you're receiving quick answers. Your positive feedback is truly appreciated!
Delay delay and delay. My prescription took weeks last time. Thought we had in place this time and paid in full. Here we are again and prescription did not live up to .50
We are truly sorry to hear about the repeated delays with your prescription. We understand your frustration and are reviewing our processes to prevent this from happening again. We appreciate your patience and feedback.
The medical assistance for GLP is great. I found online meeting group which very good information was shared. My only complaint is the new WW is ONLY accessible via phone app. I prefer using my computer and do not track or have my many years of receipes accessible any longer.
We're glad to hear you're finding the medical assistance and online meeting group helpful. We understand your frustration with the app-only access for the new program and the loss of your recipes. We appreciate your feedback as we are always working to improve our user experience.
I like that the food diary includes nutrition macros in addition to points. Zero point foods have nutrients, nice to see them tallied at the end of the day. I also really like all the workshops, and appreciate that I can watch on the laptop. I would give my WW experience 5-stars if it had full laptop functionality. So much of my work is on the laptop, it is inconvenient to have to go get the phone to track my food.
We're so glad to hear you appreciate the nutrition macros in the food diary and find value in tracking zero-point foods! It's also wonderful that you enjoy the workshops and the flexibility of watching them on your laptop. We understand your desire for full laptop functionality for food tracking and appreciate you sharing this feedback with us.
After 6 months I shut off WW app cause I wasn't getting my workshops to play. No one could help me. Two days ago I put on to my surprise the app was different and now I have my workshops. I don't know what happened but glad it did. Thank you Elizabeth Ann Zemanek
We're truly glad to hear that the app update resolved the workshop access issue you experienced. We appreciate you giving us another chance and are pleased that you can now enjoy the content.
Love that WW keeps up with all nutrition and exercise information. Love that I can track glp1.
We're so glad to hear that you appreciate our efforts to stay current with nutrition and exercise information! It's wonderful that you find the GLP-1 tracking feature helpful.
We're thrilled to hear that you appreciate your experience with us!
Biggest issue is lack of in person meeting places. As a lifetime member, I’m required to check-in in person, but closest place is 10+ miles away. The online workshops don’t offer the same support.
We understand your concern about the limited in-person meeting locations and the challenges this presents for your lifetime membership. We are actively exploring options to expand our physical presence.
It’s the people, our coach, our group, we all support each other in a profound way. Very hard to explain. I just know that it works.
We're so glad to hear about the profound support within your group and with your coach. It's wonderful that our approach works so well for you all!
I love all the clinical and nutrition help and the guidance and the time they take to show that they really care about you
We're so happy to hear that you feel cared for and appreciate the clinical and nutritional guidance you've received! Thank you for your feedback!
WW app is amazing and what they offer is great. I am disappointed in our new in person location but I know we are fortunate to have an in person workshop, so many others do not have one.
We're glad to hear you find our app amazing and appreciate what we offer! We understand your disappointment with the new in-person location and appreciate you sharing your feedback. We're always looking for ways to improve our member experience.
I have had a wonderful experience, my clinician and care team are very helpful.
We're so happy to hear that you've had a wonderful experience and that your clinician and care team have been very helpful. We appreciate your positive feedback!
The screen on the community page is so tiny, I have a hard time seeing it. I wish there was a way to enlarge the screen.
We appreciate your feedback regarding the community page's screen size. We understand that a small display can be challenging to view, and we are looking into ways to improve the user experience.
The quality of care from my support team is excellent. The communication is top tier. They have thoroughly addressed every question and concern I have had. They have never made me feel that I messaged them too much nor asked too many questions. They repeatedly encourage me to bring all of my questions and concerns to them. The clinician addresses in detail everything I have brought to her. She is informative giving excellent advice. I am still learning how to manage how, when and what to eat, but I’m improving slowly. Overall to date, this has been a good experience for me.
We're so happy to hear about your excellent experience with your support team and clinician! It's wonderful that you feel so well-supported and that all your questions and concerns are thoroughly addressed. We're delighted to know you're seeing improvement and having a good experience overall.
WW is made simple to follow with resources available for situations or questions as they arise.
We're so happy to hear that you find WW simple to follow and that resources are available for your questions! We appreciate your positive feedback.
The app is a great tool. The workshops are a tremendous help.
We're so happy to hear you find the app to be a great tool and that the workshops are a tremendous help! Thank you for your positive feedback.
Ease of use, information provided
We're so glad to hear you found our information helpful and easy to use. We appreciate your positive feedback!
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