With a large client base comes a diverse range of Web hosting requirements. We have tailored our company around these needs by providing flexible and scalable services. These services include Shared Web Hosting, Cloud Hosting, Dedicated Servers, Reseller Hosting, Domain Registration, E-commerce Tools, Web design, and Merchant Account solutions.
Is Westhost legit?
Westhost (westhost.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 84% of negative reviews; 34 of them were added in the last 12 months. Last updated 2026-08-12.
I've been a with west host for a long time and the problems have been few. I'm 82 years now The problem I am now having, is after setting up a user name and pass word later I log in and it doesn't work for me anymore. My simple user name was "Gene"
and the Password was
G8edf825L! so when I go and use what I set Up it doesn't work for me and gives ma a password a country mile I'll never remember. We use to talk to humans but now robots and computers mess up everything.
Have had our website with Westhost for years. They are truly fantastic. Whenever I have issues they are quick to solve them, and issues have been rare over the years. I have always felt confident that my site will be running smoothly and they will have my back if it’s not. Would recommend their hosting services for anyone.
I was pleased with the promptness of the response to my concern and speed with which the problem was resolved. I am very satisfied with my relationship with Westhost
Hello,
Thank you for leaving a 5-star review!
We’re so happy to hear you had such a positive experience with us. Your feedback motivates us to keep improving and providing excellent service to all our customers.
We truly appreciate your support and look forward to welcoming you again soon!
Kind Regards,
Jane
Hello,
Thank you so much for your 5-star review!
We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.
If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!
Looking forward to serving you again soon!
Kind regards,
Jane
I have been with WestHost for over 20 years. They have been reliable in all aspects of our service needs. There is no fuss about their staff wanting to help, whether domain or website they know what they are doing in this field. Ronnie Rush- former roadie for Hamilton, Joe Frank & Reynolds (PLAYBOY RECORDS)
Reply from Westhost2025-05-09
Hello,
Thank you for leaving a 5-star review!
We’re so happy to hear you had such a positive experience with us. Your feedback motivates us to keep improving and providing excellent service to all our customers.
We truly appreciate your support and look forward to welcoming you again soon!
Kind Regards,
Jane
If I could give zero stars I would. Horrible customer service. It seems like they try harder not to help you than it would be to just try and help resolve your issue. Their phone line is non existent. They have been trying to fix the phone lines for 3 weeks now, but I think they just don't want to talk to their customers. Try emailing and was able to get through, but now its blocked. I guess they don't want my money. I need to cancel my service, but I am unable to because there is no way to get in touch with anyone there. Can't call, can't Email. What a Horrible Company. Response to Westhost: What more info do you need? I need someone to help me get my email working. You respond quicker to bad reviews than customers that need help. I NEED SOMEONE TO TAKE 5 MINUTES OUT OF THEIR DAY AND HELP ME RESOLVE THIS ISSUE!
Reply from Westhost2025-05-06
We understand your frustration with the recent difficulties in contacting us. We sincerely apologize for the inconvenience this has caused and want to help you. I requested more details so we can identify you in our systems and start working on the resolution. Thank you for the cooperation.
UPDT: I assigned a tech to your request so they have to help you. Please apologize for the delays, seems your requests were not delivered to the correct queue.
UPDT2: The issue was resolved on the phone call.
I was a happy customer of 20+ years... until 2025. My email and chi login stopped working. Tech support has ghosted me in my attempts to regain access, an effort that has been ongoing for three weeks. Try to call? "Can't take calls as the system is undergoing maintenance." It's been like this for a week. Email? My emails get bounced back to me as spam. Create a ticket? Done that multiple times with no response. This is a service business with... no service! AVOID
Reply from Westhost2025-04-22
Your experience matters to us, and we want to make things right.
To help resolve this as quickly as possible we have requested updated contact information via this review, please provide your full name and contact details to help us to track your ticket and look into this issue.
We appreciate your cooperation and look forward to resolving this for you.
Able to get the appropriate hosting plan. Very helpful. Thank you!
Reply from Westhost2025-04-02
Hello,
Thank you for leaving a 5-star review!
We’re so happy to hear you had such a positive experience with us. Your feedback motivates us to keep improving and providing excellent service to all our customers.
We truly appreciate your support and look forward to welcoming you again soon!
Kind Regards,
Jane
After a couple of long sessions with Apple and Westhost concerning my email "sending" problem the third support person, Sean, came to the rescue and finally figured out the problem to get me up and running again. What a relief!!! Thank You!
Reply from Westhost2025-03-17
Hello,
Thank you for leaving a 5-star review!
We’re so happy to hear you had such a positive experience with us. Your feedback motivates us to keep improving and providing excellent service to all our customers.
We truly appreciate your support and look forward to welcoming you again soon!
Kind Regards,
Jane
Mesut TUNGA provided outstanding support to us to fix an issue with our website.
We have been with WestHost for around 15 years and are very happy with the company's hosting.
Reply from Westhost2025-03-14
Hello,
Thank you so much for your 5-star review!
We're absolutely delighted to hear that you had a great experience with us. Your feedback means the world to our team, and we're grateful for the trust you've placed in us.
If there's anything more we can do to support you, please don’t hesitate to reach out. We're always here to help!
Looking forward to serving you again soon!
Kind regards,
Jane
Daniel was very helpful in helping me use the current package paid for to create a addon domain and install WordPress
Reply from Westhost2025-03-12
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Leah
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
My domain email was suspended 6 days ago. 1st attempts at resolving problem failed due to lack of knowledge on my part and the part of the support personnel and the lack of phone connection/support. Today after thinking through possible routes to get to a solution I chose to create another ticket plus initiating a chat session. I got a very helpful agent Fayzhan k. Beautiful! Within a matter of minutes a verification email was routed to me, I answered it, and my suspended email was back in business. Thank you Fayzhan
Reply from Westhost2025-02-26
Hello,
Thank you for leaving a 5-star review!
We’re so happy to hear you had such a positive experience with us. Your feedback motivates us to keep improving and providing excellent service to all our customers.
We truly appreciate your support and look forward to welcoming you again soon!
Kind Regards,
Jane
Hello,
Thank you for leaving a 5-star review!
We’re so happy to hear you had such a positive experience with us. Your feedback motivates us to keep improving and providing excellent service to all our customers.
We truly appreciate your support and look forward to welcoming you again soon!
Kind Regards,
Jane
Danar was fantastic. Even gave a good explanation. Let me know where the fault was at, and resolved within minutes.
Reply from Westhost2025-02-24
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
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