For almost two decades, America’s First Choice Home Warranty has protected homeowners against unexpected and costly repair bills when systems and appliances in their homes break. Bringing savings and peace of mind to homeowners is our number one goal, and our home warranty plans deliver.When systems or appliances fail in your home, simply call or request service online and AFC takes care of the rest. We’ll schedule the repair professional (you may also use a professional of your choice) and cover the cost of repair or replacement.* After that, we’ll guarantee the repair for the life of your plan.AFC covers all of your home’s essential systems and appliances, from HVAC, electrical, and plumbing systems to kitchen and laundry appliances to home electronics and more. We even cover outdoor sewer and water supply lines. And with so many items that could need repair, you can use your warranty plan as often as needed to keep your home running smoothly.With thousands of pre-vetted technicians in our nationwide network, AFC brings quality, efficiency, and savings to the table when you need us. That lets stop worrying about household repairs so you can focus on, well, living your life.*Limitations and exclusions apply.
Written by the business, not verified by us.AFC Home Warranty (www.afchomeclub.com) has a 4.1 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 78% of reviews are 4 stars or higher and 18% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-31.
Reviewers had a great experience with this company overall. Consumers frequently mention that the staff and sales representatives are extremely helpful, knowledgeable, and highly professional when guiding them through the initial sign-up process. Many people also appreciate the clear explanations of various warranty plans, noting that customer service agents make the overall onboarding process smooth and pleasant. However, some customers also noted growing frustrations regarding appliance coverage limits and unexpected difficulties with claim resolutions. Some reviewers experienced specific issues where replacements for essential home items like water heaters and furnaces were heavily prorated or denied entirely by support.
Auto-generated from all reviews of this business. For reference only.I had been with AHS for 25 years. Left them because of their service the last few years. I spoke with Jesse concerning these problems and he put my concerns at ease. Jesse was great. Knowledgeable and was able to answer all of my questions. Jesse also helped my daughter to sign up for her plan. I greatly appreciate the help. Thank you.
Your sales reps are fantastic. No hard sell from them. They clearly explain your warranty program and make excellent intelligent recommendations. Your warranty programs when compared to others are Five Star!!! Looking forward to being your client.
First, after waiting a week to be seen by a technician, I found out that labor and removal were not covered. After giving it some thought I decided to purchase the appliance and have the appliance replaced by the appliance company. Once I submitted the documents were submitted to get the refund for the unit itself. It took over 3 weeks to get my check and it had my last name on it twice and I could not deposit it. Then 2 calls to get a replacement check and then 1 call telling me it was now being sent by ACH. I still have not received my credit for the appliance (which was not much). I have paid premiums for over 2 years with AHS and this is my first claim in that time and will be my last as soon as I can obtain coverage elsewhere.
I just starting with them, I am waiting for my paper work showing my policy to come in the mail showing what is covered and what is not.
Thank you for sharing your experience. We’re glad to have you as a new member. Your policy documents are sent shortly after enrollment and outline exactly what is covered, along with any applicable terms and exclusions. If you would like to review your coverage sooner or have questions while you’re waiting, our team would be happy to help. Please feel free to reach out to us at [email protected], and we’ll be glad to assist. Regards, AFC Home Warranty America’s First Choice Home Warranty
I recognized the time was right for us to get a home warranty plan, but I'd heard too many bad stories about the quality of service associated with such plans. It was Jacci and Mike Milo, good friends of ours, who spoke about their AFC contract. They convinced me to check you out. I also checked out other companies. Some were cheaper, some promised the world, or gave exceptional discounts, but they couldn't match the service legacy of AFC. Kevin was very helpful to me in sorting through the options available and choosing the best plan for us. He even threw in a couple of extras. I am very pleased with our purchase and look forward to receiving the excellent service I've heard about.
Have only been a client for a few weeks. Got the policy through a home a home purchase. Didn't get coverage for over a week while they waited for the check to arrive and be processed from the title company. But they stated my coverage started the day I closed on the house. I did like the fact that I was able to finally get the locks rekeyed and they will reimburse me up to $150. Waiting for the check to get here. Customer Service have all been very helpful.
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