I like the fact that I can get my…own contractors.
I like the fact that I can get my preferred contractors to fix my problems. Dealing with Richard was also a deciding factor...he was great to deal with.
About AFC Home Warranty
Data updated- Website
- www.afchomeclub.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 106 reviews
- Replies to negative
- 0% (0/20)
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About this business
For almost two decades, America’s First Choice Home Warranty has protected homeowners against unexpected and costly repair bills when systems and appliances in their homes break. Bringing savings and peace of mind to homeowners is our number one goal, and our home warranty plans deliver.When systems or appliances fail in your home, simply call or request service online and AFC takes care of the rest. We’ll schedule the repair professional (you may also use a professional of your choice) and cover the cost of repair or replacement.* After that, we’ll guarantee the repair for the life of your plan.AFC covers all of your home’s essential systems and appliances, from HVAC, electrical, and plumbing systems to kitchen and laundry appliances to home electronics and more. We even cover outdoor sewer and water supply lines. And with so many items that could need repair, you can use your warranty plan as often as needed to keep your home running smoothly.With thousands of pre-vetted technicians in our nationwide network, AFC brings quality, efficiency, and savings to the table when you need us. That lets stop worrying about household repairs so you can focus on, well, living your life.*Limitations and exclusions apply.
Written by the business, not verified by us.Is AFC Home Warranty legit?
AFC Home Warranty (www.afchomeclub.com) has a 4.1 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 78% of reviews are 4 stars or higher and 18% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-31.
What reviewers say
AI generatedReviewers had a great experience with this company overall. Consumers frequently mention that the staff and sales representatives are extremely helpful, knowledgeable, and highly professional when guiding them through the initial sign-up process. Many people also appreciate the clear explanations of various warranty plans, noting that customer service agents make the overall onboarding process smooth and pleasant. However, some customers also noted growing frustrations regarding appliance coverage limits and unexpected difficulties with claim resolutions. Some reviewers experienced specific issues where replacements for essential home items like water heaters and furnaces were heavily prorated or denied entirely by support.
Auto-generated from all reviews of this business. For reference only.What people say
Communication poor about what services…
Communication poor about what services offered
The knowledge and helpfulness of the…
The knowledge and helpfulness of the service rep.
Patrick was helpful
Patrick was helpful, patient and thorough explaining the plans and features included in the different plans.
I talked to kevin he was very though…
I talked to kevin he was very though with the plan I needed
Excellent customer service
Excellent customer service, and the plan is perfect for my house, with low prices, a small down payment, followed by low monthly payments, which impresses me the most. My warranty is for 3 years, but I'm only paying for 2, so you get one free year - you can't beat that.
Great customer service. Very fair price!
Great customer service
😊😊Richard And Randy Explain ed All Of…
😊😊Richard And Randy Explain ed All Of My Concerns 😊😊
Kevin our agent was awesome
Kevin our agent was awesome, explained everything perfectly. I feel more at ease now I’m getting ready to retire and feel much better now that we are covered.
A great experience overall
The purchase through the website was easy as could be. Braedon Jones followed up immediately and resolved all of my questions.
Lee was very helpful and available to…
Lee was very helpful and available to assist when the Title Co. needed information. Thank you, Lee!
Fast
Fast, knowledgeable and didn’t try to sell me something I didn’t want or need. Prompt receipt of information and clear instructions and contract.
The staff was so helpful
The staff was so helpful. The entire process was very easy.
So far the process and knowledge of the…
So far the process and knowledge of the plans were very good. Just signed up so not sure if the process for warranty claims is good.
I researched a lot of warranty…
I researched a lot of warranty companies got good feedback from Chatgpt...decided to try AFC...Customer service was great. Haven't used the services yet but will update when I do.
Very positive enrolling in warranty
Very positive enrolling in warranty. Waiting for plan to become effective.
Lee was great answering all my…
Lee was great answering all my questions and making me feel appreciated without being too pushy Lee was great
Favorable enrollment experience
Randy Dodge, sales director that signed me up was knowledgeable and helpful. So far, my enrollment experience was favorable.
New policy holder
Richard Clemons was great to deal with. Was not pushy, answered all my questions till I couldn’t think of any more! I never had a home warranty before. My sister thinks they are great. I compared several options and I just thought Richard was honest . Said nice things about the company. I’m in the new house now. Glad I have the policy if I need it. Thank you.
Account rep/agent was helpful
The account rep/agent was helpful and knowledgeable. He accommodated my schedule with a timely call-back and responded to questions with direct answers. Our exchange of information was more a conversation than a Q&A making a large quantity of information easier to understand.
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