★★★★★
About AFC Home Warranty
Data updated- Website
- www.afchomeclub.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 106 reviews
- Replies to negative
- 0% (0/20)
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About this business
For almost two decades, America’s First Choice Home Warranty has protected homeowners against unexpected and costly repair bills when systems and appliances in their homes break. Bringing savings and peace of mind to homeowners is our number one goal, and our home warranty plans deliver.When systems or appliances fail in your home, simply call or request service online and AFC takes care of the rest. We’ll schedule the repair professional (you may also use a professional of your choice) and cover the cost of repair or replacement.* After that, we’ll guarantee the repair for the life of your plan.AFC covers all of your home’s essential systems and appliances, from HVAC, electrical, and plumbing systems to kitchen and laundry appliances to home electronics and more. We even cover outdoor sewer and water supply lines. And with so many items that could need repair, you can use your warranty plan as often as needed to keep your home running smoothly.With thousands of pre-vetted technicians in our nationwide network, AFC brings quality, efficiency, and savings to the table when you need us. That lets stop worrying about household repairs so you can focus on, well, living your life.*Limitations and exclusions apply.
Written by the business, not verified by us.Is AFC Home Warranty legit?
AFC Home Warranty (www.afchomeclub.com) has a 4.1 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 78% of reviews are 4 stars or higher and 18% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-31.
What reviewers say
AI generatedReviewers had a great experience with this company overall. Consumers frequently mention that the staff and sales representatives are extremely helpful, knowledgeable, and highly professional when guiding them through the initial sign-up process. Many people also appreciate the clear explanations of various warranty plans, noting that customer service agents make the overall onboarding process smooth and pleasant. However, some customers also noted growing frustrations regarding appliance coverage limits and unexpected difficulties with claim resolutions. Some reviewers experienced specific issues where replacements for essential home items like water heaters and furnaces were heavily prorated or denied entirely by support.
Auto-generated from all reviews of this business. For reference only.What people say
Easy sign up
Just beginning my experience with AFC
Just beginning my experience with AFC. So far, interaction through the web has been smooth with no problems found. We will have better information going forward.
I was put at ease and felt recognized…
I was put at ease and felt recognized and affirmed as a consumer. My questions were answered and it was a relief to actually speak with someone. The customer service was great, the warranty options were reasonable and my experience was pleasant.
Spencer did a great job answering all…
Spencer did a great job answering all of our questions. The setup process was fast and easy. We were locked-in on a great plan in a matter of minutes.
Very poor coverage of repair costs
The actual coverage this company provides is pitiful. We have had repairs on our refrigerator and air conditioning system and the amount they oay toward the repairs is less than 10% of the actual cost of the repairs. Do not waste your money on them if you think they will pay for any significant portion of repairs.
Spencer is the best!
Spencer is friendly, informative, and helpful. He has given me advice and guidance on how best to understand and use my AFC Home Warranty. His efforts have given me the confidence that I made the right choice in AFC.
Easy
Easy , a little expensive will see if it's worth it.
Manager Like the person I dealt with
Like the person I dealt with
Kevin is great!
Quick response clear communication
The people were great and the product…
The people were great and the product was excellent.
Felt confident in their knowledge
Felt confident in their knowledge, I am switching from Choice.
Do not trust this company at all
Do not trust this company at all. My fridge needed to be replaced and they only offered me a $100 buyout. Told me they had to consider depreciation. Not anything in the contract about that. Very dishonest.
Looking for a New Home Warranty
Spoke with my agent Kevin on the phone. He went over everything in detail and answered all of my concerns. He also got me a great deal for being a veteran. So far, smooth sailing.
Lee made the process PAINLESS
Lee made the process PAINLESS Answered any and all questions
We chose AFC Home Warranty because it…
We chose AFC Home Warranty because it had advantages that the other companies didn't. One example being able to choose our own vendor for repairs. That advantage we liked since we already had established repour with certain repairman. Richard Clemens our representative was very helpful. He was very accommodating, knowledgeable, and helpful in our choosing the Gold Plan.
Strong Sales Force / Claims
AFC has a very strong and knowledgeable sales force. Braeden Jones handled all four of our families warranty contracts with ease. I give this company an A+ through the signup process compared with the others out there, however the other spectrum will come if and when a claim is made. That is when it will come to the “meat and potatoes”, and AFC will prove their worth to me and my family. All four policies have not taken effect yet. I will update the review at that time.
I was never told that I as a consumer…
I was never told that I as a consumer would be responsible for the replacement of my Microwave oven. Your company agreed to pay me replacement cost but no installation charges. I am a disabled Veteran is the reason I bought the contract, now AFC wanted me to purchase the item and wait for them to reimburse me. That still leaves me with the installation cost. I am still waiting for my reimbursement check of $258.72
Lee was great to work with and answered…
Lee was great to work with and answered all our many questions that made us comfortable moving forward with the purchase.
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