Electronic Arts (EA) the world's leading independent developer and publisher of video games for PC, Wii, Xbox, PlayStation, Mobile, Online, PSP, and Nintendo DS.
Electronic Arts (www.ea.com) has a 1.1 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 95% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, User experience. Last updated 2026-08-29.
Most reviewers were let down by their experience overall. Customers frequently complain about the lack of human support, noting that live chat agents and automated systems are completely unhelpful when trying to recover lost accounts. Many people also pointed out that getting help requires going through endless loops without ever reaching a real solution for their problems. Players expressed deep frustration regarding unexpected account bans, unfair game mechanics, and software application issues that disrupt their playtime. Some reviewers were happy with older titles from the company, remembering enjoyable times playing previous versions of these popular video games. They appreciated the historical quality of these older releases before noticing a decline in recent years.
Auto-generated from all reviews of this business. For reference only.I have been using Pogo for years now. I have recently had so many problems in the last couple of years more so now. You pay for something that only works sometimes. It gulches so much. Lose out on free time, things to upgrade leaves, disconnects games in the middle of a game and undefined. You also CAN NOT get any support with live agents. B.S site just a money grab now. Which suck as it use to be a good site.
Get rid of the stupid launcher. Its useless, nobody likes it. The only game I play is The Sims 4 there is no reason it should constantly force me to log in and if internet is out in my area I can't open the launcher at all so their "Offline Mode" is useless other than the fact that I can prevent the game from updating and breaking mods
They make great looking games that play like garbage and have cheaters running rampant despite their invasive anti-cheat software. They banned me the Steam BF6 forums for questioning a person's intelligence in an argument regarding the cheating, and calling them a doofus. Their customer service is next to non-existent. Took two days to respond to initial email regarding the ban, and now it's been four more days since replying with requested info and no reply. It's been nearly 15 years since I purchased a new product from EA, and I should've maintained the boycott. Battlefield 6, like every new release these days, won't be priced right or patched properly for at least a year.
203 reviews matching
Steam
Epic Games
Roblox
Google
Apple
Netflix
Xbox
Chatgpt