Excellent knowledge of the process
Excellent knowledge of the process, and Kyle's customer service was second to none.
About Finance of America
Data updated- Website
- www.financeofamerica.com
- Category
- Public & Local Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 0% (0/8)
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About this business
Our goal? Helping you accomplish yours.Finance of America’s mission is to help people feel the joy and accomplishment that comes from living retirement to its fullest. As an industry-leading reverse mortgage lender, we bring a proven track record of never taking our customer’s trust for granted. With our recent acquisition of American Advisors Group (AAG), we brought the industry’s top retail and wholesale platforms under one roof, firmly establishing Finance of America as the undisputed industry leader. This consistent commitment to leadership and trustworthy excellence has earned us an “A+” rating from the Better Business Bureau® and the honor of being one of the top-rated reverse lenders on ConsumerAffairs.com**.*Finance of America is listed as Best Reverse Mortgage Lender by Bankrate in this article, published January 2024.**As of May 2024. Top Reverse Mortgage Lenders must have verified reviews on ConsumerAffairs, an overall satisfaction rating of at least 4 stars, and at least a 2:1 ratio of 5-star to 1-star reviews. Finance of America Reverse LLC pays a monthly fee to participate in the ConsumerAffairs Authorized Partner Program.
Written by the business, not verified by us.Is Finance of America legit?
Finance of America (www.financeofamerica.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-26.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, incredibly patient, and entirely professional throughout the entire loan process. People truly appreciate the clear communication and quick responses from their dedicated loan officers, making the overall experience remarkably smooth. Some reviewers were not happy with communication gaps and frustrating delays experienced during their loan processing journey. A few customers specifically mentioned dealing with unresponsive team members and unexpected changes to their assigned representatives at the last minute. These individuals felt unsupported at times and pointed out that poor responsiveness made things much harder than expected.
Auto-generated from all reviews of this business. For reference only.What people say
Very happy I picked Finance of America
Very happy I picked Finance of America, they were excellent in my process of a reverse mortgage. Everything went very smooth, very professional I would recommend them to anyone, thank you Andrew and Samantha you guys are the best.
Great communication with the company…
Great communication with the company reps made the experience great! I would highly recommend Finance of America
Frank was so helpful and professional
Frank was so helpful and professional. Would highly recommend your company
I have to say that Jeff Beuth and…
I have to say that Jeff Beuth and Veronica Uriel’s help me through the entire process, without them I would have had a difficult time, I thank them both
Teri was absolutely fantastic during…
Teri was absolutely fantastic during the entire process.
Very caring
Very caring, friendly, and knowledgeable staff all around.
I have to say it was Craig Winawer!
They kept there word they were very…
They kept there word they were very honest
FOA handled my application in a prompt…
FOA handled my application in a prompt and professional manner in all facets on the process.
Awesome
In a word, Gina.. She was so awesome to work with, I can be a pain in the butt, I know this & she took in in stride, a true professional
Great experience
Linda Tessitore was so great,patient,always returned my calls,feel like I have a new friend ,it went really fast to close
Very helpful and personable loan…
Very helpful and personable loan officers. Speedy process.
Great customer service
Great customer service. Jeff Peters was always available to answer my questions and followed up on all his promises. Great to work with him.
Gina Dreissons was amazing in getting…
Gina Dreissons was amazing in getting us through the process Highly Recommend
VERY SMOOTH PROCESS
Our Loan process was very smooth from the beginning to the end. We had a Phenomenal Rep to assist us from first applying to the Final Stages. We can’t say enough good things about him. We would highly recommend recommend Finance of America.
The follow up and explanations were…
The follow up and explanations were oustanding
Helpful agents
I was explained in great detail what I was signing up for and what the fees would be both by Ashley Hemp and Ashley Royce
EJ was absolutely the best..she made…
EJ was absolutely the best..she made the process very easy!
The close personal relationships I…
The close personal relationships I built with the staff is unmatched! Thank you for saving my family!
Finance of America Reverse
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