Great people!!
Carla and her team made this very easy to get done. No issues at all. Great folks!
About Finance of America
Data updated- Website
- www.financeofamerica.com
- Category
- Public & Local Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 0% (0/8)
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About this business
Our goal? Helping you accomplish yours.Finance of America’s mission is to help people feel the joy and accomplishment that comes from living retirement to its fullest. As an industry-leading reverse mortgage lender, we bring a proven track record of never taking our customer’s trust for granted. With our recent acquisition of American Advisors Group (AAG), we brought the industry’s top retail and wholesale platforms under one roof, firmly establishing Finance of America as the undisputed industry leader. This consistent commitment to leadership and trustworthy excellence has earned us an “A+” rating from the Better Business Bureau® and the honor of being one of the top-rated reverse lenders on ConsumerAffairs.com**.*Finance of America is listed as Best Reverse Mortgage Lender by Bankrate in this article, published January 2024.**As of May 2024. Top Reverse Mortgage Lenders must have verified reviews on ConsumerAffairs, an overall satisfaction rating of at least 4 stars, and at least a 2:1 ratio of 5-star to 1-star reviews. Finance of America Reverse LLC pays a monthly fee to participate in the ConsumerAffairs Authorized Partner Program.
Written by the business, not verified by us.Is Finance of America legit?
Finance of America (www.financeofamerica.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-26.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, incredibly patient, and entirely professional throughout the entire loan process. People truly appreciate the clear communication and quick responses from their dedicated loan officers, making the overall experience remarkably smooth. Some reviewers were not happy with communication gaps and frustrating delays experienced during their loan processing journey. A few customers specifically mentioned dealing with unresponsive team members and unexpected changes to their assigned representatives at the last minute. These individuals felt unsupported at times and pointed out that poor responsiveness made things much harder than expected.
Auto-generated from all reviews of this business. For reference only.What people say
They stood by me.
They stood by me through one of the most difficult times in my life. My father death. They were patient, kind and courteous. Excellent customer service. I would definitely recommend to anyone interested in a reverse mortgage. Because of them, I can keep my father's home. Thank you Finance of America.
Efficient
Efficient, easy, very helpful representative, simple and effective process.
Very Professional
Everything was done in a timely manner and Frank Joseph was always available and very helpful!
They explained everything to my…
They explained everything to my understanding
Excellent Communication
Excellent communication with the Loan Officer and support staff.
They walked me through a complex…
They walked me through a complex situation and made me confident in my decision.
Working with Jeff Peters was and still…
Working with Jeff Peters was and still is a great experience. You’ve been very good to deal with as a company. The appraisal process could have been better. We were required to get a second appraisal for a second $800. Both came in at the same amount. Overall I would recommend you to anyone that asked me.
Working with Edward Lynch was an…
Working with Edward Lynch was an amazing experience. I have a hard time understanding these things but he made everything very easy to understand. Everything went rather smooth.
All parties that were invoke in the…
All parties that were invoke in the process did an excellent job to close the deal as fast as possible. Thanks to everyone
Very easy to work with
Very easy to work with. Walked you through each step and kept in constant contact.
Amazing
I had an amazing experience with Finance Of America. They are very professional and explain everything so you can understand the process. I would recommend Finance Of America for a Reverse Mortgage or any other financial support.
Our contact with Ciro Bocchetti…
Our contact with Ciro Bocchetti developed into a very personal rapport quickly. He was able to garner our trust in him and the program in a relatively short time. A difficult skill with all the fraud coming at older Americans every day. With that being said we must continue to be cynical and wary of all proported “good deals” that pop up daily. We live in a state with slot machines everywhere that just ask us to pull the handle once. Unfortunately at this stage in life it could be your last pull. Thank you again Ciro. Our lives again are given opportunity.
The second mortgage is valuable to a…
The second mortgage is valuable to a homeowner wanting to Keep their low interest rate loan. The persons at FOA made it easy to navigate thru the explanation, gathering of required documents, and accommodating a quick closing.
Highly recommend FOA
The person I dealt with, John O., kept me informed during the entire process. The whole process was easier than I had thought it would be. Highly recommend Finance of America.
Attentive and quick to respond to my…
Attentive and quick to respond to my needs.
unwanted mail
They sent an unwanted piece of mail.
I am a retired chemist
I am a retired chemist. Ii know very little about finance. My loan officer hand walked me through the whole process. I am most pleased with the result.
Reggie Park was outstanding in helping…
Reggie Park was outstanding in helping me.
Reply from Finance of America2026-06-26
Anthony Lusi. We’re so glad to hear you had a great experience. That’s always our goal: to show our customers that we’re there for them every step of the way.
According to the to Joel Garcia I was…
According to the to Joel Garcia I was to get $9000 but the loan documents said $7724.12 but I only received $7295.39. $1,704.61 is what Finance of America still owes me. I will not stop efforts to get the difference. Therefore, I feel I was told one thing the day before the loan doc came for me to sign and the Cash out amount is $1704.61 short. I am not happy.
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