Easy ordering
Easy ordering, fast delivery, decent product
Greatmats is a premier e-commerce retailer of quality flooring and mats for specialty uses, including fitness and athletic centers, martial arts studios, dance studios, dog training facilities, equestrian centers, home gyms, residential basements, rooftop decks, public and school playgrounds. Our experienced representatives are able to help you select the best products for your project when you need assistance.Founded in 1999 to provide unique flooring solutions for specialty uses, we believe that by serving our customers with integrity, we will have a long-lasting and successful company that will benefit our customers, employees, and community.Greatmats also focuses on sustainability by providing products manufactured from recycled material when possible, reducing waste by sourcing durable and long-lasting products, and using renewable energy at our headquarters.Explore our Buyer's Guide with thousands of resources for unique flooring ideas, project inspiration, how-to guides, and video tutorials. With our floor visualizer and planner, you can plan your room layout and visualize what the space will look like. Greatmats has accumulated over 15,000 reviews and an A+ rating with the Better Business Bureau, attesting to our commitment to excellent customer service and superior products. You can trust and expect Greatmats to provide great service and products.
Written by the business, not verified by us.Greatmats.com Corporation (www.greatmats.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 90% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and friendly staff who expertly guide buyers through product selection and ensure the entire ordering process remains completely seamless. People truly appreciate the exceptional quality of the durable flooring options, mentioning that the materials install easily and arrive promptly at their homes. However, some customers also noted frustrating delivery delays, missing boxes, and unexpected communication issues with outside shipping providers. A few reviewers experienced sizing discrepancies, explaining they had to spend extra time trimming material to make everything fit correctly in their spaces.
Auto-generated from all reviews of this business. For reference only.Easy ordering, fast delivery, decent product
Great product. Fast shipping. My 2nd time ordering. Always recommend,A+
This mat was a perfect fit for our basement turned home gym. The tile floor was so cold and hard under our yoga mats. This was a good solution and doesn't slide around at ALL.
Great products, great service
Not only am I happy with the product but customer service was fantastic. Beth helped me from choosing the tile, sending samples, and follow-up. Also, the tiles arrived quickly.
I was able to re-order my mats from my order history. That allowed me to get the right item that I need. Shipping time was fast. Thank you Great mats.
3mm rubber underlayment is high quality. I had to order some more after under ordering from another vendor (FlooringInc.Com). The Greatmats 3mm was all around much better, it doesn't tear easily like the other brand and it feels firmer. Would highly recommend getting it from Greatmats as it is same price.
They had great customer service and support. The shipping went smoothly. We haven’t used the floor yet.
Have been a repeat customer great experience from beginning to end.
Great customer service willing to answer questions and work with us!
Mats are very durable! I bought my first set for my classroom 11 years ago. They have held up nicely.
The customer service was great. Shipping was fast, I think I received my mats in 2 days! We used these mats in our stalls at OKC Fairgrounds for the National Little Britches Rodeo Finals all week. They held up well and look new. They were easy to install and take out. I was very, very happy with this purchase.
Excellent customer service. Timely shipping.
Unfortunately I am unable to give 5 stars. The flooring was delivered with accuracy and I'm glad my husband was here. All the boxes came in separately but on the same truck. The shipping details were a bit confusing. The flooring went down so easy and was fun to do. However, I am already noticing scratches and puncture marks just from everyday living. So glad I have extra to fix it with if needed. No worries, I have told others how great and easy this flooring is and the price is perfect.
Angie was the best, she was helpful and made the ordering process painless, was also very Knowledgeable about the products.
These mats are amazing! Very sturdy and thick. Really good quality. They came quickly after purchase. They are now the floor of my grandkid’s playroom in our basement. Thank you Greatmats!
Its exactly what ordered. However it doesn't fit seamlessly. I got these because I have a roomba that I want to go from one floor to another. If you have a solution that would be great.
The mats we bought were the perfect flooring for our childcare center. Eric assisted me in the choice and helped with the quantity we needed, even when we chose to change the order to include our infant room.
Quick responses from Salesperson on quote requests. Competitive pricing. Immediate support from Mandy in Customer service and others at Greatmats when I reported that my order delivery from TForce Freight was incomplete. I was able to secure the missing adhesive for my project in time for my installers to keep their initial schedule. Thank you!
This is an update from an earlier post. The product worked well; my grandson and I finished it in two days. I'm not sure how it happened, but I needed two additional black pieces and had extra color pieces. I used the color pieces instead, and it looked great. The product cuts easily, but you may need to go over the cut several times. I did not look into whether they had half pieces to fill in certain areas, such as door entries. I had to cut a whole piece to make smaller pieces for the door areas. I felt it was a waste, but that's why you order extra tiles. All in all, it's a great product, easy to install once you get the center line correct. Now the bad part was the shipping, but that's not Greatmats' fault. A special thank you to Beth and Mandy, who keep they cool when I was upset with the shipping issue.
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