Great product
Great product! Sifu was so pleased I could contribute proper mats to train on!!
About Greatmats.com Corporation
Data updated- Website
- www.greatmats.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 90% (9/10)
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About this business
Greatmats is a premier e-commerce retailer of quality flooring and mats for specialty uses, including fitness and athletic centers, martial arts studios, dance studios, dog training facilities, equestrian centers, home gyms, residential basements, rooftop decks, public and school playgrounds. Our experienced representatives are able to help you select the best products for your project when you need assistance.Founded in 1999 to provide unique flooring solutions for specialty uses, we believe that by serving our customers with integrity, we will have a long-lasting and successful company that will benefit our customers, employees, and community.Greatmats also focuses on sustainability by providing products manufactured from recycled material when possible, reducing waste by sourcing durable and long-lasting products, and using renewable energy at our headquarters.Explore our Buyer's Guide with thousands of resources for unique flooring ideas, project inspiration, how-to guides, and video tutorials. With our floor visualizer and planner, you can plan your room layout and visualize what the space will look like. Greatmats has accumulated over 15,000 reviews and an A+ rating with the Better Business Bureau, attesting to our commitment to excellent customer service and superior products. You can trust and expect Greatmats to provide great service and products.
Written by the business, not verified by us.Is Greatmats.com Corporation legit?
Greatmats.com Corporation (www.greatmats.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 90% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and friendly staff who expertly guide buyers through product selection and ensure the entire ordering process remains completely seamless. People truly appreciate the exceptional quality of the durable flooring options, mentioning that the materials install easily and arrive promptly at their homes. However, some customers also noted frustrating delivery delays, missing boxes, and unexpected communication issues with outside shipping providers. A few reviewers experienced sizing discrepancies, explaining they had to spend extra time trimming material to make everything fit correctly in their spaces.
Auto-generated from all reviews of this business. For reference only.What people say
Good quility .
Great product
The delivery came earlier than initially told which was wonderful. The product installed easily and looks and feels amazing. The customer is very pleased with the end result.
Product was specified by the owner
Product was specified by the owner. It arrived on time and in perfect condition. They do what they say they will.
Deplorable freight company used by GreatMats…
The freight company used by GreatMats (“T- Force Freight”) was deplorable, non-communicative, and unhelpful, causing extensive delays and complications. And shockingly, GreatMats had no control or leverage over them. Unfortunately this marred the otherwise positive experience with the GreatMats people. I note that GreatMats responded that they worked with me to find a solution, which is partly true. They tried to find a solution but failed to do so due to the recalcitrance of the freight company and lack of any leverage over them.
Reply from Greatmats.com Corporation2026-07-16
We are sorry to hear of the issues this customer encountered with the delivery of their order and worked with the customer and freight company to find a solution to the delivery issue.
Fantastic customer service!!
The customer service is fantastic. Beth helped me find the perfect gym floor mats to go over hardwoods. She sent samples for us to look at and then took our order over the phone. The product was backordered but was shipped within two weeks. Very happy with the purchase.
Took forever to get and shipping was…
Took forever to get and shipping was delayed multiple times and promised and didn’t show up I had to go pick it up a distribution because of the delays
Thank you!!
I really appreciate the service i got…
I really appreciate the service i got from Greatmats! I ended up not getting all of my mats due to a very large order and some confusion, but it was corrected very quickly! Thanks!!!
Product exactly as described
Product exactly as described! Fast shipping.
Great purchase!
Great products, shipped quickly and high quality. My flooring looks great, was easy to install, and is very versatile.
Ordering was simple
Ordering was simple, nice personal and prompt delivery
Great company to work with
Great company to work with. This is my second barn I have outfitted with them. Prices fair, quick ship great product as described. Customer service is awesome if you have to talk to them. Delivery service does a great job. You won’t be disappointed.
Easy to order
Easy to order. Quick delivery.
They delivered on time an the product…
They delivered on time an the product was exactly what I wanted.
just what we needed
These mats are exactly what we needed. I wasn’t expecting them until the middle to the end of July. You can imagine my pleasure at receiving them in two weeks.
Products in stock and insanely fast…
Products in stock and insanely fast shipping.
My order was shipped to the wrong…
My order was shipped to the wrong address. I was told that the issue was resolved and it would be here today. I spoke with the shipping company and it's still sitting in the wrong city.
Reply from Greatmats.com Corporation2026-07-01
Our apologies for the issues associated with the delivery of this order. We received confirmation from our logistics team that the freight is in transit to the final delivering terminal and will be brought to the customer as quickly as possible.
Delivery was quick
Delivery was quick, sales person was knowledgeable, and I love these tiles.
No burning feet
Beth and Mandy were very helpful. Our problem of burning feet on the pool deck was solved with this product.
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