About Greatmats.com Corporation
Data updated- Website
- www.greatmats.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 90% (9/10)
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About this business
Greatmats is a premier e-commerce retailer of quality flooring and mats for specialty uses, including fitness and athletic centers, martial arts studios, dance studios, dog training facilities, equestrian centers, home gyms, residential basements, rooftop decks, public and school playgrounds. Our experienced representatives are able to help you select the best products for your project when you need assistance.Founded in 1999 to provide unique flooring solutions for specialty uses, we believe that by serving our customers with integrity, we will have a long-lasting and successful company that will benefit our customers, employees, and community.Greatmats also focuses on sustainability by providing products manufactured from recycled material when possible, reducing waste by sourcing durable and long-lasting products, and using renewable energy at our headquarters.Explore our Buyer's Guide with thousands of resources for unique flooring ideas, project inspiration, how-to guides, and video tutorials. With our floor visualizer and planner, you can plan your room layout and visualize what the space will look like. Greatmats has accumulated over 15,000 reviews and an A+ rating with the Better Business Bureau, attesting to our commitment to excellent customer service and superior products. You can trust and expect Greatmats to provide great service and products.
Written by the business, not verified by us.Is Greatmats.com Corporation legit?
Greatmats.com Corporation (www.greatmats.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 90% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and friendly staff who expertly guide buyers through product selection and ensure the entire ordering process remains completely seamless. People truly appreciate the exceptional quality of the durable flooring options, mentioning that the materials install easily and arrive promptly at their homes. However, some customers also noted frustrating delivery delays, missing boxes, and unexpected communication issues with outside shipping providers. A few reviewers experienced sizing discrepancies, explaining they had to spend extra time trimming material to make everything fit correctly in their spaces.
Auto-generated from all reviews of this business. For reference only.What people say
Quick
Quick. As described. Perfect in my basement.
awesome product
awesome product, fast shipping
everything was correct and on time
The mats are good but they came in…
The mats are good but they came in mixed different colors and you sent 5 more mats than ordered
Kaitlyn Saved Me Hours — and Got It Exactly Right
One phone call with Kaitlyn, and I never looked at another website. Over the course of a few phone calls and emails, she mapped out a complex floor layout for my workout room tile by tile, steered me to exactly the right product, and treated my project like it was her only one. This is what real customer service looks like. Don't shop around — just contact GreatMats.
Your folks had my purchase ready when I…
Your folks had my purchase ready when I arrived and I was in & out in 10 minutes. The product works great. All the students were greatly surprised when they came in to a new floor. We need to put the floor down each training session and then stack it afterwards. Takes under 5 min to put down and about the same to take up. Thanks so very much.
Working with Jake at Greatmats was amazing!
My contact Jake was amazing!!! He was so very helpful, super responsive and even sent me a stencil of the installation of the mats which was a fantastic surprise!!
Easy to use website
Easy to use website. The mats are great quality. We are loving our new floor. Would love the option to purchasing a canvas carrying bag. We purchased one with our first flooring of this type years ago and would love to purchase a couple more as these are finally wearing out. They have really helped out with our travel flooring. Thank you
Really easy to assemble
I like the quality
Easy to install and looks great.
Outstanding customer service assistance…
Outstanding customer service assistance through the entire process - Product looks great - perfect choice
Very happy with our purchase
This is the 2nd time we have ordered Great Mats for our in-home gym. They are attractive, good quality, and we received them quickly. They are also a very reasonable price.
Everything went so smoothly
From asking questions, placing the order, to coordinating the freight delivery. Everything went incredibly smoothly. Thank you!
Great mats and an excellent experience…
Great mats and an excellent experience from start to finish. The ordering process was smooth, communication was clear, and the mats shipped quickly. Everything arrived well-packaged and in great condition. The mats themselves exceeded our expectations. We use them daily for our jiu-jitsu program with both kids and adults, and they’ve held up extremely well. They provide a safe, professional training surface, are easy to clean, and fit together nicely. The quality, durability, and overall appearance have been outstanding. We’re very happy with our purchase and would highly recommend both the product and the company to anyone looking for quality grappling mats.
Great staff
Great staff. Great product. Great experience.
Physical Therapy exercise matt.
The matt was a lot firmer than I expected. It is not very comfortable to me, since part of my exercises are face/chest down. The construction is good. Lastly, the matt is a lot larger than what I need, but the size I purchased was the closest to a 3 feet by 7 feet matt that you offered. Thanks!
Quality product
Quality product, easy to install. My horses love them! The customer service was professional and comforting. Communication during ordering and shipping was flawless! Great company!!
Kaitlyn was very helpful with any and…
Kaitlyn was very helpful with any and all questions I had from choosing product, ordering and shipping. Installation was not difficult and my new rec room is turning out great.
Prompt Customer Service
Angie was very helpful when one of the items went missing during shipping and arranged to get it to us promptly!
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