The ground protection mats work great
The ground protection mats work great. We had a 40000 lbs truck pull on them with no ruts in the customers lawn. Happy customer and time saver
About Greatmats.com Corporation
Data updated- Website
- www.greatmats.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 90% (9/10)
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About this business
Greatmats is a premier e-commerce retailer of quality flooring and mats for specialty uses, including fitness and athletic centers, martial arts studios, dance studios, dog training facilities, equestrian centers, home gyms, residential basements, rooftop decks, public and school playgrounds. Our experienced representatives are able to help you select the best products for your project when you need assistance.Founded in 1999 to provide unique flooring solutions for specialty uses, we believe that by serving our customers with integrity, we will have a long-lasting and successful company that will benefit our customers, employees, and community.Greatmats also focuses on sustainability by providing products manufactured from recycled material when possible, reducing waste by sourcing durable and long-lasting products, and using renewable energy at our headquarters.Explore our Buyer's Guide with thousands of resources for unique flooring ideas, project inspiration, how-to guides, and video tutorials. With our floor visualizer and planner, you can plan your room layout and visualize what the space will look like. Greatmats has accumulated over 15,000 reviews and an A+ rating with the Better Business Bureau, attesting to our commitment to excellent customer service and superior products. You can trust and expect Greatmats to provide great service and products.
Written by the business, not verified by us.Is Greatmats.com Corporation legit?
Greatmats.com Corporation (www.greatmats.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 90% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful and friendly staff who expertly guide buyers through product selection and ensure the entire ordering process remains completely seamless. People truly appreciate the exceptional quality of the durable flooring options, mentioning that the materials install easily and arrive promptly at their homes. However, some customers also noted frustrating delivery delays, missing boxes, and unexpected communication issues with outside shipping providers. A few reviewers experienced sizing discrepancies, explaining they had to spend extra time trimming material to make everything fit correctly in their spaces.
Auto-generated from all reviews of this business. For reference only.What people say
Top notch improvement!
Service and Shipping was absolutley amazing and the 1.75 puzzle mats under our boxing ring canvas were a top notch improvement. Thank you so much.
Great product and easy to install
Great product and easy to install. Excellent customer service as well.
The process was very easy!
I ordered custom rolls
I ordered custom rolls, and one of them came 3 feet longer than it should have. When I brought this to the attention of the company they let me know that dimensions are not exact, and that it's normal to need to cut the Marley ourselves....very misleading.
Reply from Greatmats.com Corporation2026-05-21
We are sorry to hear that this customer feels as though they were misled. While we do offer cut lengths to help our customers, it is stated on the product page of the Greatmats website that cut lengths may be sent longer than ordered. Final cutting is a part of installing most types of flooring.
Genuinely friendly and helpful customer service
I originally worked with Greatcoats 8 years ago when we started our studio, and again this summer for our studio expansion. I was able to do just about everything I needed on the website which was great. I ended up calling their customer service line for a shipping clarification and their employees were genuinely friendly and very helpful. Everything arrived quickly and in great condition.
Great communication and service
We were very satisfied with the carpet…
We were very satisfied with the carpet squares, they were easy to install and make corrections as needed. The customer representative, whose name was Beth was fantastic to work with and made the whole process very easy. The only issue we had was the arrows on the underneath side showing the direction to lay the carpet mats were very difficult to see.
quick delivery and service on order
Service is excellent, but ...
I saw the reply. It's not the monitor. I saw the larger, apparently customer example and the colors were as I expected, gray and light brown. Service is excellent. Good people. Quality of interlocking carpet tile is questionable. However, they interlocked well. 2 items: The 2' squares had a lot of "fuzz" on them. it was as if the carpet material was coming apart, in the box. I placed 30 interlocking carpet tiles, but stopped before finishing the work. I guess I'll get around to finishing it after awhile. I started to vacuum the squares before placing them. When I vacuumed the 30, the machine container and filter clogged up -which has never happened. I'll vacuum the other tiles before and after placing. The color was suppose to be "tan". But instead of being like the sample install picture, a light golden oak, they appeared to have a, how do i say it, a bit of a pinkish cast. But, still sorta tannish. I can live with it. Other's who have seen it, do not completely enjoy the view. Nice to walk on. Now having to re-consider the source and color of the larger area we were planning to carpet; possibly using the 2' interlocking tiles.
Reply from Greatmats.com Corporation2026-05-21
Thank you for your review. The mentioned loose carpet fibers are created while the interlocking edges of the tiles are being cut during the manufacturing process. After being vacuumed a couple of times, this shouldn't be an issue at all. All screens depict color differently, so we do offer free samples of our products to allow customers to see and feel the material before orders are placed.
Love these mats
Love these mats. Greatmats is easy to work with and got us our flooring quick and easy!
great!!!!!
The flooring purchased for my gym is…
The flooring purchased for my gym is still under construction, so the products have not been installed yet. But purchasing and delivery was simple and easy. No problems!!
Kaitlyn was beyond accommodating
Kaitlyn was beyond accommodating. Couldn’t speak more highly about the customer service. Got my mats quickly and we were grappling in no time. Thanks, again!
Very good product
Very good product, everything was on time from Greatmats
Quality product
Quality product, great delivery time.
Great Kids’ Playroom Flooring
The mats we received were so great that we actually ordered more and expanded our garage playroom.
Love the mats
Love the mats! Easy install. Easy to order!
Great experience with Great Mats
The website is so easy to use and place orders. Shipping was fast and the product very high quality. Installation is quick and easy, even doing a checkerboard pattern! This is the second home we have used it in. Perfect for my craft room in the basement!
Disappointed with discontinuation of original tile selection
Half way through our basement floor tiling, the ones we were purchasing were discontinued. Discussion with company reps say the other product is compatible but more expensive. We purchased these and only noticed a small texture difference. Not worth the extra $2.00 per tile. We aren’t sure whether we will finish our basement project with the substitute tile or come up with a different plan.
Reply from Greatmats.com Corporation2026-05-11
We are sorry to hear of the disappointment our customer feels with this product change. The new product line is an upgraded version of the original and offers a tile with more realistic woodgrain texture and new colors.
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