Greyhound Bus

I had a great experience with my greyhound bus driver hound bus driver

I had a great experience with my greyhound bus driver! He was professional, friendly, and did an excellent job getting us to our destination safely and comfortably. You could tell he really cared about his passengers and took his job seriously. He helped elderly people on and off the bus, he helped us put our bags on and get them off the bus, he really just went over and beyond, I truly appreciate his patience, professionalism, and smooth driving. Alexander Powell was a great driver, and I wish I could have him drive me on every trip I take from cali to Vegas and from Vegas back to cali. Thanks again sir for getting us all here safely.

My experience with Greyhound Bus…

My experience with Greyhound Bus bookings and changing tickets is this. They have terrible customer service. I booked a ticket 3 days out for my daughter, she ended up in the hospital, so i changed the ticket for a week later, $30.00 fee. to reschedule, when i looked at the new ticket it was for 11:00pm- to 4:25 am So I called Greyhound 10minutes after the booking, and they wanted to charge me another $80.00 to change it to 10:25am- to 4:30 Seattle to Spokane. so i canceled and they gave me $17.00 Voucher for $78.00 ticket. You would think that any smart company would want to have a good repour with its clients, not Grehound. For those people who don't know it is cheaper to cancel and get what little they will give you and book another trip online without talking to their stupid agents, who want to rip you off. I recommend trying any other service or train that competes with greyhound.

Mary Ann WalkerUnited States · 1 review · Experienced 2026-07-28 · Posted 2026-07-30

Pleasant Experience

Time was the same as if driving and ride was very pleasant and having the Brookpark stop was convenient since I travel by bus. Folks were kind and respectful.

Jagadeswari SUnited States · 1 review · Experienced 2026-07-30 · Posted 2026-07-30

Very disappointing experience

Very disappointing experience. Even though we arrived before departure and reached the bus while it was still parked, the driver refused to let us board. He was rude, showed no empathy despite us traveling with a 5-year-old child in the rain, and appeared to give away our reserved seats before departure. The customer service was unacceptable, causing unnecessary stress and inconvenience. I would not recommend this service based on this experience.

Trip was good and fast as always

James DavisUnited States · 1 review · Experienced 2026-07-29 · Posted 2026-07-29

Awful

Awful, old bus that is stinky and smells like smoke. Additionally, they came an hour late. Unreasonable for a company to do this.

The driver ALMOST LEFT ME after holding the door open for me

This was the flixbus leaving Chicago at 15 mins after midnight, heading to St. Louis arriving at 6:25 am! On the drive down at the first official stop of the ride, The driver came out the Kankakee gas station held the door for me to go in the gas station!I went to the bathroom & I came out to the bus pulling off! I ran after the bus screaming waitttttt!!! He stopped the bus! Said he thought everybody was on. I was scared to get off at any other stop! He was going over the grooves I got woken up a couple times! The Springfield stop I got off to ask how many more stops were left, he was very nonchalant and said one! I got back on the bus and the next stop was the bus station in St. Louis! We got off the driver didn’t help the elder people with their bags or anything! Instead he made sure the young girl that was picked up from the 95th stop in Chicago had her bags and made a comment I struggled staying up! Why would you say that out loud! Is this why I almost got left at a stop 4 hours from my destination? & is this black people meet or are you here to do a job?? I’m highly disappointed with greyhound! The internet did not work on none of the 3 devices I had! I could’ve just save my money and waited til the morning to catch the Amtrak!!!

It was a great trip

It was a great trip. Friendly staff and clean facilities.

Kyle McGinnisUnited States · 3 reviews · Experienced 2026-07-25 · Posted 2026-07-28

Corporate Greed

Somehow I wound up with tickets to, and returning from, the wrong place. But instead of helping me change my tickets to the right place, they made me cancel and rebook, which cost $55. How many people get scammed out of their money this way every year by Greyhound? They have no care or concerns for their customers, they just want to pad their wallets as far as possible off of the blood, sweat, and tears of the average American citizen. What a disgrace of a company.

F'ard XmannUnited States · 1 review · Experienced 2026-07-25 · Posted 2026-07-28

Hot Buse / Dirty Bathrooms / Professionally Trained Drivers

I disliked traveling on multiple hot buses on my return trip from Meridian, Mississippi to San Antonio, Texas. I disliked that Flex-bus / Greyhound station bathrooms do not have soap or at least 🟩 advise it's riders to bring their own.......The Bathrooms at the Terminal in Jackson, Mississippi are not fit for human Beings. On a more positive note I do like Flex-bus's well trained Competent drivers and I think Flex-bus should do more to retain them.

STEVE PAustralia · 4 reviews · Experienced 2026-07-24 · Posted 2026-07-28

I missed my first bus even though I was…

Second Review- A beatifully well written reply that brought tears to my eyes with it's compassion and simplicity BUT Do I get a refund ?? I stayed loyal to Greyhound and booked a return Journey - I am waiting expectantly. Thank you for the lovely reply. (It was a credit to your literary skill)

rubenUnited States · 1 review · Experienced 2026-07-24 · Posted 2026-07-27

Greyhound bus ride was amazing

Greyhound bus ride was amazing . Everything went by the schedule . Drivers were friendly and ongoing . Made my connections I am glad for greyhound drivers to help me get to Denver Colorado I am really thankful to u guys

Suzanne Olszewski ChisumUnited States · 4 reviews · Experienced 2026-07-22 · Posted 2026-07-27

Good Value and Time

First trip by Greyhound. Price was good. Time was adequate. Easy to book. More information about the boarding process would have been helpful, as I am a person with a handicap and can not stand for any length of time. I found one bus driver to be very uncaring, and started driving off when a passenger had to run after it and knock on the side to get on the bus. Then she lectured that person and the bus on being punctual. It was uncomfortable to experience. Many of the outlets did not work on one of the buses, unfortunately.

PerseveranceUnited States · 4 reviews · Experienced 2026-07-19 · Posted 2026-07-27

I appreciate the Driver excellent safe greyhound…

I appreciate the Driver excellent safe and I fell right asleep and woke up to him still being in professional thank you and also to the advisor Paul Lewis thank you for your help

Estelle KalfonCanada · 1 review · Experienced 2026-07-25 · Posted 2026-07-27

Disgust and disappointment

Dirty bus; stinky bathroom; seat belt didn’t work. Smell of urine permeated the bus; making it impossible to breath without a mask.

Improvement is needed

The drivers could use more customer service training. The restroom in El Paso was horrible. Oklahoma restroom had no toilet paper...but customer service Oklahoma was okay. Smoking zone area and regular sitting area nasty. Seating horrible I had to sit with people with wide hips they need to pay for two seats. Security treatment is awful you feel like your ticket was donated the way they talked down to the customers. Overall experience was a 1 star experience and that's because you have pockets of individuals that are great 👍🏾 Phoenix help desk was the best experience for me.

Delayed …

The app is confirming my bus is on-time its been 30 minutes since it was supposed to leave. Have not started boarding because they dont have a driver. Customer service is no help and do not speak English.

texas

texas k19 9658plate number This is the absolute worst driver; he drives terribly—I have no idea who gave him a license. He wasn't driving in the proper lane and smashed my side mirror. I’m taking this to court, but he fled the scene.

Friendly bus driver

Friendly bus driver, the bus is a little old but ok. The route have Beautiful scenery ✨️ ❤️

Greyhound transportation has gotten…

Greyhound transportation has gotten worse over the years. The chairs are beat up. Price has gone way up and the drivers are very rude and don't help with your luggage anymore. When I say rude, very rude. I forgot why I stopped taking the Greyhound until this last time then I remembered. Rude and dirty!!! They don't even deserve a 1 star. I guess thats just for showing up.