Sign upVisit our blogJoin the communityHungryroot is your personal grocer, powered by AI and the belief that food deeply impacts your daily life. You tell us a little about yourself, and we use proprietary predictive technology to deliver groceries and recipes that best suit your individual needs and goals. We also assist with meal planning and nutritional support, helping you save time, save money, shop sustainably, and eat what makes you feel your best. Hungryroot first launched in 2015 as a better-for-you foods brand, and is now pioneering an entirely new way to grocery shop through predictive, personalized grocery delivery. Along with offering the best modern brands, Hungryroot continues to develop its own line of innovative healthy products, including the brand's award-winning Black Bean Brownie Batter.
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Is Hungryroot legit?
Hungryroot (www.hungryroot.com) has a 3.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. 71% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-26.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the wonderful food quality, extremely fresh ingredients, and the amazing convenience of quick, easy-to-make meals that save valuable time throughout the busy week. People really love discovering delicious new recipes and appreciate how simple it is to avoid grocery shopping while eating healthier every single day.
However, some people mentioned that certain fresh produce items spoiled quickly or arrived in a somewhat disappointing condition. A few other people also felt frustrated when unexpected extra items or subscription credits were automatically added to their weekly orders without clear notice.
Auto-generated from all reviews of this business. For reference only.
I love the convenience of delivery and I love the vegan recipes. Since I’m relatively new to the plant based diet, I find it very helpful that the recipes are available. There’s too much food! I wish you had 1 serving available, but I realize that doesn’t make sense for most people. I can only eat half of a serving, so when I prepare a recipe, I divide the finished product into 4 portions. I eat one immediately, put the second in the refrigerator and freeze the last two portions for use in week two. So I will be ordering every two or three weeks.
Reply from Hungryroot2026-06-08
HI Jo, we're happy to hear you enjoy the convenience and our vegan recipes! It's great that our plant-based options are helpful for you. We appreciate you sharing your feedback!
I love the Hungryroot products but the delivery service is unreliable and often perishable products are not delivered at the correct temperatures.
Reply from Hungryroot2026-06-10
Hi Michele. We appreciate your feedback on our products. We're concerned about the delivery issues and the temperature of perishable items. We are looking into this.
I've got to say, we are truly enjoying our hungryroot experience so far! We're eating better, wasting less food and eating healthier portion sizes. Our diet is more varied as well. Delivery has been on time and the quality of the ingredients is great! I give hungryroot 5 😋's!
Reply from Hungryroot2026-06-09
Hi Stacy, we're so happy to hear you're enjoying your experience! It's wonderful that our service helps you eat better and waste less. Thank you for your fantastic review!
This is my first delivery, and I love it so far! The ingredients are clean and fresh, and the meals are delicious and easy to prepare. Even my teenage son is impressed! The cost is equivalent to what I spend at the grocery store each month - but with more convenience and greater variety. The app makes is super easy to customize my order or skip a week, whatever works best for me. Highly recommend!
Reply from Hungryroot2026-06-07
Hi Sunshine, we're glad that you and your household are enjoying our service so far! We appreciate your review.
Love the options and flexibility. Would like easier way to search lunch kits like salads packed for on the go as well as some ready made wraps and sandwiches.
Reply from Hungryroot2026-06-07
Hi Tina, we appreciate your feedback on our options and flexibility. Our 'meals' and 'sides' sections under groceries will showcase a lot of those items, and we've shared your feedback with our team. Thanks for your review!
I am only one week in, but I have loved all of the food so far. Having your meals sent to you, planned out, with the cooking instructions right there takes the stress out of dinner. The food has actually been delicious! My boyfriend and I are loving it so far!
Reply from Hungryroot2026-06-07
Hi Deanna, we're glad that our food and service have been a great fit for your needs so far! We hope to continue serving you, and appreciate your review.
I'm not stressing on what to have for dinner. With type 2 diabetes and a recent heart attack I was stressing about food. This makes it so much easier for me to have healthy food and the cost isn't bad either. You can walk into a store today and drop $100 easily and end up throwing away some of the food. The sizes are purfect for us also.
Reply from Hungryroot2026-06-06
Hi Denise. We're so glad our meals help ease your stress about healthy eating, especially with your health considerations. It's wonderful to know the cost and portion sizes are working perfectly for you.
Small glitch with delicate herbs which was handled quickly
Small glitch with delicate herbs, yet was responded to very quickly. I have one more meal to make from my first box.... I have been impressed with all the meals I ordered. I appreciated that some nutrition info was on the recipe card. I will be receiving my second box in 2 days, and hope that week is as delicious and easy and nutritious as the first box! Very happy so far!
Reply from Hungryroot2026-06-06
Hi Judith. We're so happy to hear you've been impressed with your meals and found them delicious and nutritious! We appreciate your feedback regarding the delicate herbs and are glad we could respond quickly. We hope your second box is just as great!
I sent a picture of the first thing I opened up. It had a dead worm/caterpillar on my lettuce wraps. I sent the email well over a week ago with no response. I’ve tried to find somewhere to call or email but I haven’t been able to.
I tried canceling but already got another auto order sent.
Maybe your stuff is great but tough to continue to eat it with that initial experience.
Please let me know how to cancel
Reply from Hungryroot2026-06-08
Hi Justin, we're so sorry to hear of this experience. We see that you've connected with one of our agents via email. Please respond there if we can help further.
The food tastes good. I didn't think that would be the case, but it really is good. It's good quality too, and there's enough per serving. The point payment system requires a 10 to 15 minute dive to see how much things actually cost. The cost is fair, I believe, especially considering it's delivered, good quality and very little prep time for me. I ordered a second week. So far so good. Oh. Very flexible and lots to pick from. Oh, customer service good response and within a day. 2nd order here: Fresh salmon, lots of snacks (I'm a snacker). I'm in it for a while ! Got a free salad for some reason:)
Reply from Hungryroot2026-06-06
Hi James. We are so glad to hear you're enjoying the food quality and flexibility! We appreciate your feedback on the point system and are happy our customer service was responsive. Thank you for your kind words.
If I could give them less than one, Star, I would I was really excited when I signed up, but I was never able to access my account. I got stuck in a loop. I'll take the quiz. I reached out to customer service both by text and email and phone and was always in a loop as well. I never got a confirmation that they received my order. I did get a shipment however it did not have the packing slip with the list of items nor did it have the recipes finally, I contacted them. They were able to get me a PDF file of what I had actually ordered and then I told him I wanted to cancel because of my experience they didn't and now I see on my credit card another $120 was taken out I'm receiving a box with surprise items cause I didn't get to choose nor was I told what I'd be getting. I don't even know when it'll be here. They finally canceled my account but I'm $270 later stay away from this company.
Reply from Hungryroot2026-06-11
Hi Sunshine. We appreciate you sharing your experience. We are truly sorry to hear about the difficulties you encountered with account access, customer service, and order fulfillment. We are reviewing your feedback to improve our processes and prevent similar situations for others. We have been unable to locate you in our system and would love if you could share more information to be sure we help you in full
I received my first order and am extremely happy with the delivery and the food was delicious. However, on my salad I found a large stem, I contacted the customer care team and Jacqueline C. Took care of the issue and credited my account for the inconvenience.
Thank you Jacqueline C.
I was anxiously expecting my second delivery this past Tuesday, June 2, but, it never arrived. After contacting the Care team, Sergio T. Let me know that my box had been damaged in transit and was discarded. Once again, your care team took care of the situation and credited my account for the order and added a little for the inconvenience.
Thank you Sergio T.
So, now I have put in a new order to be delivered on Monday, June 8th. I am able to get most of the items I was wanting in my undelivered order, except for the chicken pot pie, which I was so looking forward to sharing with my husband, since he is a very picky eater and I was trying to prove to him that Hungryroot was something we could share and enjoy together.
I am hoping things improve in my upcoming order. I understand that things happen, but you were asking for honest feedback and here it is.
Liz
Reply from Hungryroot2026-06-05
Hi Liz, we're so sorry to hear of this experience and we appreciate you allowing us to make things right. Please reply to Sergio if we can help further.
I've just had one delivery so far, but I like having my meals decided for me, lol. I'm ADHD and hate having to decide meals and ingredients. I eat for one and just throw something in a microwave. They give me the recipe and ingredients. Quick and easy, nutritious and delicious, and the salmon was off the chart yummy! Everything I got was tasty and fresh, so I like it so far. I'll upgrade or downgrade in the future depending on how this goes.
Reply from Hungryroot2026-06-06
Hi QueenCee. We're so glad our meals are making your life easier and that you enjoyed the delicious salmon! We appreciate your feedback and look forward to continuing to provide tasty and fresh options.
Unfortunately, my delivery was a day late, not arriving until almost 7:00pm. It's already over 100degree weather here in AZ. I assume the food was sitting in a warehouse or truck, idk. What I do know is everything is trash, ice packs completely melted everything warm to the touch, bread completely smashed. Things that state “keep refrigerated” was not even in the part of box that the ice packs were in.
Reply from Hungryroot2026-06-04
Hi Christina, we're so sorry to hear of this experience. A member of our customer care team has followed up with you via [email protected]. Please reply there if we can help further.
First two orders were missing things/had broken items. Messaged twice and never got an answer.
Reply from Hungryroot2026-06-04
Hi Kaitlin, we're so sorry to hear of this experience. We see that you were able to report your trouble via our self-serve wizard. If there's anything else we can help with, please text us at (855) 222-5704.
* I love that the food is delivered to my doorstep. Very easy.
* You can shop online and see what menu items appeal to you and customize your cart each week.
* You can pause shipments if you are out of town or not eating items as quickly as expected.
* Your profile in Hungryroot (HR) saves your dietary goals and restrictions which is nice because the system then suggests food items based on your profile.
* The quality of the items seems to be very good, and they arrived fresh.
* I like that there are step-by-step recipes on how to prepare the food you receive.
* The portions are decent sized.
* The cost is reasonable considering HR does the shopping, meal planning, portioning, calorie counting, and delivering and all I have to do is prepare and ENJOY!
* PS) I eat a mostly organic, plant based diet and am surprised at all the options available.
The only "con" I have experienced so far is - one seasoning packet was left out of my previous order and I also didn't like the taste of a few of the menu items, but that is to be expected.
Reply from Hungryroot2026-06-05
Hi there, we're so happy to hear you're enjoying the convenience and quality of our service, from doorstep delivery to customized meal planning!
This is my very first subscription type food box so forgive me if it is all the same. And maybe it will take time to figure out. Biggest cons: if you order more than 4 meals/recipes. in the box is a nice print out of your order with the recipes but it only has space for 4 recipes. Anymore and you have to go on the website/app to figure it out plus there is not printer friendly views of the recipes. God forbid they include a second paper. Also I thought their meals would be... full meals that includes sides like vegetables but no. We have still had to supplement the meals with stuff from home which means more grocery shopping on our end and I feel like that defeats the purpose of meal delivery boxes. Also I specified low cholesterol meals and got an overload of beef and red meat the first week. Not very cholesterol friendly.
Reply from Hungryroot2026-06-09
Hi Adele, we're so sorry to hear of this experience. Please contact our customer care team by texting us at (855) 222-5704. We'd like to look into this for you. Thanks!
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