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Motel 6 (www.motel6.com) has a 3.7 out of 5 rating on OK.one, based on 177 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 72% of negative reviews. Last updated 2026-08-12.
What reviewers say
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Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the staff is very friendly, welcoming, and helpful throughout the entire check-in process. Guests also appreciate the convenient locations that offer easy access to nearby shopping, dining options, and local attractions.
Some reviewers were not happy with the cleanliness of certain rooms, pointing out specific maintenance issues and stained surfaces. Visitors occasionally noted frustrating problems with persistent noise disturbances from nearby guests, hallway traffic, or outside train tracks. Additionally, a few people mentioned that certain facilities like ice machines or pools were occasionally out of service during their stay.
Auto-generated from all reviews of this business. For reference only.
Thanks to the manager Maged and staff Jose, Jamila, Fran, Rita & Nick as well as all of the cleaning staff, M6RM is very conveniently located close to eating places etc.
Reply from Motel 62026-07-27
Hi David, thank you for your kind words and for recognizing Manager Maged, Jose, Jamila, Fran, Rita, Nick, and our housekeeping team. We're delighted to hear they made your stay enjoyable and that you found our location convenient. Your appreciation means a great deal to us, and we look forward to welcoming you back for another pleasant stay soon! ~RK
I choose to stay here because it was…directly across from weeki wachee springs
I choose to stay here because it was directly across the street from Weeki Wachee Springs. ***That was my primary reason, I did look at pictures online before booking.***I stayed in room 112. My room immediately smelled like cigarettes, had mold in the bathroom ceiling, and other visible issues. (Shower head looked so dirty, toilet bowl was stained, the tile had been painted over very poorly, the caulking looked like a five year old did it, the pool was out of service????)
On a very positive note, the staff at check in was so nice & answered all my questions, very professional. My compliments to the staff.
I think who ever owns the property needs to take more pride in taking better care of the buildings and landscape.
At night there was a party in the parking lot, I could hear another guests dog and cat barking all night.
Full transparency yes you get what you pay for.
Reply from Motel 62026-07-27
As checked, our team has connected with you and addressed your concern via email. We’d appreciate it if you could take a moment to share your feedback on the assistance provided, as it helps us improve our service. For any further support, please feel free to reach out. ~dc
The bottom sheet didn't fit the bed and kept coming off throughout the night. No soap in the bathroom. No extra toilet paper in the bathroom. No remote control for the TV. General upkeep non-existent. Not quite as bad as some of the Motel 6 that I have stayed at but not good either.
Reply from Motel 62026-07-27
Hi Kathy, we're truly sorry to hear about the experience you've described and regret the inconvenience caused by the room condition and missing amenities. Thank you for sharing your contact details with us. However, we're currently unable to locate your reservation with the information provided. Kindly help us with your Motel 6 Booking ID so that we can get this checked thoroughly and assist you further. ~UC
The place is absolute a dump. Plus, booked on the Motel6 app and upon check in the price was more. On a 64 dollar room the taxes were $27.25. The rate for Williams Arizona is 17 percent. At 27.25 is 43 percent.
I don’t understand what additionally information needed. Taxes and other fees were $27.25. Plus, upon check out I went to the front desk several times and nobody was present. I would have preferred addressed the matter face to face. But due your lack of staffing. Additionally, was informed upon check in your coffee machine was not working for morning coffee. I was advised on locations to purchase coffee. Amazon will deliver a new coffee machine the next day. More excuses.
Reply from Motel 62026-07-27
Hi, We're truly sorry to hear about your experience. The concerns you raised regarding the room condition, unexpected charges, unavailable staff at checkout, and the lack of working amenities are certainly disappointing.
Could you please share your reservation ID, registered contact number, and email address? We’ll review the concerns regarding the room condition, charges, staffing, and amenities and assist you further.~Dia
The room was musty feeling and smelling, the walls were missing paint and all chipped up. The bathroom was gross and the shower looked very dirty. The door frames and trim being white was bad, they were so dirty and gross. The walls on the bathroom were gross. The ceiling in the bathroom was chopping. We didn’t sleep with any blankets, we pulled them back to get into the bed and couldn’t think about putting them on us. There is a constant water running sound, loud all night. But never found the water. The ground outside was disgusting and dirty and had trash everywhere. We were by the pool and there was yellow caution tape around it. This place was over all horrifying and I would never recommend anyone stay there. We stayed a total of 5 hours and couldn’t make it any longer & left
Reply from Motel 62026-07-27
We sincerely apologize for the inconvenience caused and understand your concern. Our team has shared an email regarding this matter. Kindly check your inbox and reply to the same if you need any further assistance, and we’ll be happy to help you further. ~RK
Filthy disgusting no ice maker
Roaches all over the place ruining your food and on your bed
Bad TV, bad stove
No internet
Weed smell
Looks like hookers or drug dealer place
Reply from Motel 62026-07-27
Hi Moustafa, we sincerely regret to learn of your experience and would like to assure you that it does not reflect the level of service we are committed to delivering. As we have checked, our team has connected with you for your assistance and addressed your issue. We assure you that you will not experience such instances again in the future with us.~UC
Great Ac clean room Very accessible to food ect ..Quiet and Pool looked amazing...Staff very friendly
Reply from Motel 62026-07-27
Hi Brent, thank you for your wonderful feedback! We're delighted to hear you enjoyed the clean room, effective air conditioning, peaceful atmosphere, and our convenient location. It's also great to know our friendly staff made a positive impression and that you liked the pool. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay! ~RK
3/5 – Decent budget stay, good value near San Diego
Stayed at the Motel 6 in Chula Vista from July 22–26. Staff were nice, polite, and professional throughout. The room wasn’t super clean, but it was clean enough for a budget motel and felt quiet and peaceful overall.
The property sits next to the light rail, so you’ll hear some train noise, but it wasn’t a major issue. There’s a nice pool, a good vending area with free ice, and a small laundromat with two washers and dryers. No maid service during my stay (would’ve appreciated at least one visit), but it wasn’t a deal-breaker.
Very good value for the money and convenient for getting to and from San Diego. I would stay here again.
Reply from Motel 62026-07-27
Hi Rendall, thank you for taking the time to share your feedback. We're pleased to hear you found our staff friendly and professional, enjoyed the peaceful atmosphere, and felt the property offered good value and a convenient location for visiting San Diego. We also appreciate your comments regarding room cleanliness and the lack of housekeeping service during your stay. Your feedback has been shared with the hotel management team for review as we continue working to improve our guest experience. Thank you for choosing to stay with us. We're glad to know you would consider staying with us again, and we look forward to welcoming you back! ~RK
Friendly Staff, Cleanliness of the room is exceptional, Location is Accessible to lots of stores, we feel safe always on our stay and Motel 6 Airdrie is highly recommended to all families and friends.
Reply from Motel 62026-07-27
Hi Marvin, thank you so much for your 5-star rating! ⭐We truly appreciate your support and are delighted to know that you had a great experience with us. Your feedback motivates our team to continue delivering the best service possible. Looking forward to serving you again soon! 😊~RK
Decent motel, good location, nice staff. But we got bitten by fleas both nights we were there.
Reply from Motel 62026-07-27
Hi Ryan, We sincerely apologize for the inconvenience caused and understand your concern. Our team has shared an email regarding this matter. Kindly check your inbox and reply to the same if you need any further assistance, and we’ll be happy to help you further. ~RK
Hi William, thank you for your wonderful feedback! We're delighted to hear that you found our property clean, safe, and welcoming, and that our friendly staff made your stay enjoyable. Your kind words are truly appreciated and serve as great motivation for our team. We look forward to welcoming you back for another pleasant stay soon!~UC
the bed was big and comfy, the room was nice and clean, the location was convenient, as there was plenty of food/ entertainment within a 5-15 minute drive, and all at an affordable price!
Reply from Motel 62026-07-27
Hi Maydeline, thank you for your wonderful 5-star review! We're delighted to hear that you enjoyed your stay and found the bed comfortable, the room clean, and our location convenient for exploring nearby dining and entertainment options. It's especially rewarding to know that we were able to provide great value at an affordable price. Your kind feedback means a great deal to us, and we look forward to welcoming you back for another enjoyable stay soon!~UC
There appeared to be blood on the bathroom door post. There appear to be vomit on the inside of the bathroom, on the door. AC didn't cool, I ordered two 2-bed and got 1 2-bed and 1 king bed, the king bed room wasn't even ready on time. No toilet paper in the bathroom!
Reply from Motel 62026-07-27
Hi Aviran, we're truly sorry to hear about your experience and sincerely regret the concerns you've shared regarding the room condition, cleanliness, amenities, and room allocation. This is certainly not the standard of hospitality we strive to provide. Kindly share your Motel 6 Booking ID and contact details with us, and our dedicated team will investigate the matter thoroughly and assist you further. ~UC
The check in staff were very friendly. Reservation staff messed up the pricing on the hotel. The pictures online were d deceiving to us. We came down on vacation thinking everything was in the kitchen to cook with. We had to buy everything. No coffee pot. I had to cleaned up before cooking food. The tub was dirty and the walls.
Reply from Motel 62026-07-27
Hi Novelette, we're truly sorry to hear that your stay did not meet your expectations. While we're pleased to know that our check-in staff made a positive impression, we're concerned about the issues you've raised regarding the reservation, room amenities, cleanliness, and overall experience. Kindly share your Motel 6 Booking ID, along with your registered contact number and email address, so our dedicated team can conduct a detailed investigation and assist you accordingly. ~UC
employees not friendly. room was nasty. toilet falling thru the floor. ac didn't work well.
Reply from Motel 62026-07-27
Hi Shay, we're truly sorry to hear about your experience and regret the concerns you've shared regarding the staff, room condition, toilet, and air conditioning. This is certainly not the level of service or quality we strive to provide. Kindly help us with your Motel 6 Booking ID, along with your registered contact number and email address, so our dedicated team can conduct a thorough investigation and assist you accordingly. ~UC
This review is about motel 6 in Lompoc: Dirty, loud and no night security taking care of disturbances.
Motel 6 apologized and told me I got a refund for a stay at a Motel 6 in a different city for a different date, which I canceled and never stayed at. So now I’m also questioning their administrative capabilities.
Reply from Motel 62026-07-27
Hi, We worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know of any other assistance.~Dia
The staff was very helpful and my room was clean. HVAC worked great! The window could have been darker as the outside brightness from the hall lights was on all night. Maybe better coverage on the windows to prevent too much light inside the room.
Reply from Motel 62026-07-27
Hi Gabriel, thank you for taking the time to share your feedback. We're delighted to hear that you found our staff helpful, your room clean, and the HVAC system working well during your stay. We also appreciate your suggestion regarding the window coverings and we'll share your comments with our team as we continue to look for ways to enhance our guest experience. We truly value your feedback and hope to have the opportunity to welcome you back for an even better stay in the future. ~SP
You get what you pay for.... pay the extra at a different hotel
The front desk staff was super friendly. You get what you paid for and I would say not to expect much from this hotel as they are WAY below the other hotels and now we know why. After traveling all day all we wanted to do was take showers and go to bed. This hotel only has 2 double mattresses. The bed is placed right next to the AC, so the AC had a difficult time running because it couldnt breath and had no air circulation to it. It's very outdated. When I went to get into bed, I pulled the comforter back, there was old blood that stained the comforter. I ended up just taking it off and throwing it onto the for and went and grabbed one of my blankets out of my vehicle and sleeping with that. The walls are super thin and could hear what our neighbor was watching on TV. The pool is outside and there was a girl screaming/playing in the pool until almost 10pm. If it wasn't for my kids being done and already asleep, we would have left. We ended up leaving at 3am just because we couldnt stand being in this room any longer.
Reply from Motel 62026-07-26
As checked, our team has connected with you and addressed your concern. We’d appreciate it if you could take a moment to share your feedback on the assistance provided, as it helps us improve our service. For any further support, please feel free to reach out. ~dc
Clean room and facility. Staff is friendly. Just needs a swimming pool. Air works great. Located off the interstate and there are plenty of places to eat and shop.
Reply from Motel 62026-07-26
Hi Stephanie, thank you for your wonderful feedback! We're delighted to hear that you enjoyed our clean rooms, well-maintained facilities, friendly staff, and convenient location. It's also great to know that the air conditioning met your expectations and that you found plenty of nearby dining and shopping options. We truly appreciate your suggestion about adding a swimming pool and will be sure to share it with the relevant team. We look forward to welcoming you back for another enjoyable stay soon!~UC
The front desk were professional and upstanding and did everything in their power to make our stay great. The cleaning crew were absolutely awesome.
Reply from Motel 62026-07-26
Hi Nimchuk, thank you for your wonderful feedback! We're delighted to hear that our front desk team and housekeeping made such a positive impression. Your kind words mean a lot to us, and we'll be sure to share your appreciation with the team. We look forward to welcoming you back to Motel 6 soon! ~Arsh
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