Find discount motels at over 1,000 locations from the Motel 6 official site. Book motel reservations online at the lowest price of any US hotel chain.
Motel 6 (www.motel6.com) has a 3.7 out of 5 rating on OK.one, based on 177 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 72% of negative reviews. Last updated 2026-08-12.
Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the staff is very friendly, welcoming, and helpful throughout the entire check-in process. Guests also appreciate the convenient locations that offer easy access to nearby shopping, dining options, and local attractions. Some reviewers were not happy with the cleanliness of certain rooms, pointing out specific maintenance issues and stained surfaces. Visitors occasionally noted frustrating problems with persistent noise disturbances from nearby guests, hallway traffic, or outside train tracks. Additionally, a few people mentioned that certain facilities like ice machines or pools were occasionally out of service during their stay.
Auto-generated from all reviews of this business. For reference only.No hot water in shower, tepid at best. Renovation noise. Floor planks had gaps
Hi Scott, Thank you for bringing this to our attention. We're sorry to hear about the issues you experienced with the hot water, renovation noise, and the condition of your room. We'd like to look into this further. Please help us with your reservation number, contact number , email id so we can investigate and assist you.~Dia
The room was musty and smelled of cat urine. The floor was sticky and hadn’t been cleaned recently. There was a long hair on the pillow case and while the sheets were hopefully clean they were stained and should’ve been retired. The bed was comfortable though.
Hi Scott, we're sorry to hear that your stay did not meet your expectations. We understand how disappointing it must have been to encounter concerns with the room's cleanliness and condition, despite the bed being comfortable. This is not the standard we strive to provide. Kindly share your reservation number and contact details so we can have the concerned team review your experience thoroughly and address your concerns appropriately. ~Arsh
Hi Twan, we'd love the opportunity to welcome you in the future and provide you with the comfortable, hassle-free stay experience we're committed to delivering. We hope to host you soon! ~Arsh
Great location. Could be nicest place in town but grounds, buildings and rooms in state of neglect, currently this one is on the very low side of the motel 6 chain
Hi Paul, Thank you for sharing your feedback. We're glad you appreciated the location, but we're sorry to hear the condition of the property didn't meet your expectations. Your comments about the upkeep of the grounds, buildings, and rooms have been shared with the property team for review. We appreciate your honest feedback and hope to provide you with a better experience on a future stay.~Dia
Rooms were good prices for a double bed weekly. Dark rooms though not much lighting. Had to check out 2 days early due to emergency and was told I couldn’t get refunded for the last 2 night then they tried charging me for the next 2 days on my card after check out date. When trying to call front office during any time of stay no one would answer.
Hi, we sincerely regret to hear about your experience and understand your disappointment. We apologize for the inconvenience caused regarding your early checkout, the refund concern, the attempted charge after checkout, and the difficulty in reaching the front desk. This is certainly not the experience we want our guests to have. Kindly share your reservation details so that our concerned team can thoroughly investigate the matter and assist you with an appropriate resolution. We appreciate you bringing this to our attention and sincerely apologize for the inconvenience caused. ~dc
The person at the front desk was very helpful and friendly. My room had everything I needed plus a comfy bed. I appreciated how quiet the hotel was and that the neighborhood allowed for good places to walk my dogs. Great place to stay; especially with dogs!
Hi, thank you for your wonderful feedback! We're delighted to hear that you had such an enjoyable stay. It's great to know that our front desk team was helpful and friendly, your room met your expectations, and you enjoyed the comfortable bed, peaceful atmosphere, and pet-friendly surroundings. We're especially happy that you and your dogs had a pleasant experience. We truly appreciate your kind words and look forward to welcoming you back for another great stay. ~dc
Great staff Clean Modern Comfortable beds Great location
Hi Gram, thank you for your wonderful feedback! We're delighted to hear that you enjoyed our friendly staff, clean and modern accommodations, comfortable beds, and convenient location. Your kind words are truly appreciated and serve as great encouragement for our team. We look forward to welcoming you back for another exceptional stay soon!~UC
Avoid this hotel. Check in with the virtual assistant / remote assistant wasn't very smooth. Hotel room was grimy with dust on most surfaces. There was blood on the sheets of one of our beds. Let the front desk staff know this and they got me new sheets, tried to play it off as this is common at the hotel and said one of the maids must have bled on it on accident. Disgusting. The room is extremely small, with the two beds touching the walls, including one bed butted up against the air conditioner, which didn't work well, with only about 1 ft between the two beds. We were given less than one roll of toilet paper for a a three-day, two-night stay. No cleaning service during the day and when I asked about it because we needed new towels, I was told they're too busy to service occupied rooms. Homeless were in the parking lot, going through cars at night. Ice machine didn't work for most of the stay. Location was about the only thing that was good. Shopping is close by with several good restaurants. Even for being a more economical hotel, I'll pay the extra for better quality, better service, and even a better location.
As checked, our team has connected with you and addressed your concern. We’d appreciate it if you could take a moment to share your feedback on the assistance provided, as it helps us improve our service. For any further support, please feel free to reach out. ~dc
This whole hotel has a really bad roach infestation that has been going on for a while based off the reviews.
Hi, we sincerely regret to hear about your experience and understand your concern. We apologize for the inconvenience caused. Reports regarding cleanliness and pest concerns are taken very seriously, and this is certainly not the standard we strive to maintain. Kindly share your reservation details so that our concerned team can thoroughly investigate the matter and take appropriate action. We appreciate you bringing this to our attention and sincerely apologize for the inconvenience caused. ~dc
You could get some better staff. Some people that understand and have some professionalism. Common courtesy communication skills is a must. Your people do not know how to communicate. They are rude. They sit on their phone while people guess stand there in line. They're just very unprofessional and young and rude. They also accused us of smoking in the room and which was false and is as a million other people that were smokers there but they accused us tried to put us out of the room. We call corporate and they came and inspected the room and found out that that was untrue but by the time they came and inspected the room my my conference was over when I paid for this conference. So instead of me going to all my workshop classes that I was supposed to that I paid for I had to sit up there and explain to your managers that we weren't smoking and they they didn't get until 12:00 started at 8:00. I missed the whole day which is $260 and I would like to be reimbursed for that
Hi, we're deeply sorry to learn about your experience and understand how upsetting this situation must have been. We sincerely apologize for the inconvenience caused and appreciate you bringing these concerns to our attention. Please share your Motel 6 Booking ID, together with your registered phone number and email address, so our concerned team can conduct a detailed investigation and reach out to you directly. ~UC
I stayed for 4 nights with my cat. When I first got there the room smelled like smoke so I asked for another room. But the air conditioner was not working in that room. They came over and tried to kick it on, but it was just not reliable enough for me to feel comfortable with, so I went back to the smelly room. We felt safe and it was comfortable enough. The sofa in the room was pretty dirty. I brought a bucket and rags and washed the floor by hand on my first night. It was pretty dirty, too. Interestingly, the smell in the room got better after I washed the floor. There were also some bugs in the room which my cat found entertaining. But for the price and the ability to bring my cat, I can’t really complain.
Hi Vanessa, we're sorry to learn that your stay fell short of your expectations. We understand your concerns and would appreciate the opportunity to look into them further. Kindly help us with your Motel 6 Booking ID, along with your registered contact number and email address, so our dedicated team can conduct a comprehensive review and assist you accordingly. ~UC
The manager there is a scam artist, I was there too enjoy my vacation and it felt like a prison cell.I booked my reservation three days in advance and the little manager saids to me ,there is no king suites and no fridge or microwave.Which the website advertises that there is.So the guy put me in two queen bed,with a neighbor who's was smoking god knows what.Was making very loud noises all hours of the night. For the six horrible days I stayed,pool didn't work,the snack machine had incrediblely old product, which were over priced,at that. The staff was just lazy and didn't clean my room,well.The room i stayed in smelt horrible and the roof started leaking water. The tv was busted, it had black line running through it.The water pressure was at it maximum low.I told the manager can i switch rooms ,he told me wait a few hours, when 90 percent of the rooms are empty, because it's off season,I just left a few hours ago and he tried to charge my cc for another two night stay. $146 dollars and twenty cents,don't trust management there.The best thing this company could do is fire head management.This was my vocation and this little prick ruined it.If you dont believe me,find out for yourself's.
Hi Rocko, we're truly sorry to hear about your experience and sincerely regret that your stay did not meet your expectations. The concerns you've shared regarding the room, amenities, service, and billing are certainly not reflective of the standards we strive to uphold. We'd appreciate the opportunity to investigate this matter thoroughly. Kindly share your Motel 6 Booking ID, along with your contact number and email address, and our dedicated team will review your case on priority and assist you further. ~UC
Dear motel 6 I am sorry I don't have my booking confirmation to screenshot. number 808 3436923 Dear Motel 6 I am sorry I dont have my booking number pls contact your reservations dept to find it or Mgr Tina at Motel 6 SEATAC South for my check in June 25, 2026 for one night room 103 under my name Roberta Wong LEUNG. Thank you for searching for it for me. Shower not working, airport shuttle bus not running, telephone service not working and tried calling for 3 hours to find out what happened to shuttle. We had to take a uber from airport and they would not refund us. Manager Tina said she would email me to advise compensation for broken shower on 6/25/2026 and did not. corrected date 6/25/2026 room 103. dont have booking number. email robertawongleung at gmail.com
Hi Roberta, we're truly sorry to hear about your experience. The concerns you've shared are deeply concerning and do not reflect the standards we strive to maintain. We are unable to locate your reservation using the details provided. Kindly share your booking ID so we can review your case thoroughly and assist you further. ~AA
Affordable hotel for the price but you get what you pay for, room was dirty as well as the sheets were filthy, microwave was rusted and filthy inside as well as the fridge, asked for a new microwave and they still brought me a rusted old dirty microwave, bathtub was also dirty stain as well,
Hi Joe, we're truly sorry to hear about your experience. Providing courteous and respectful service is something we take very seriously, and we're disappointed to learn that your stay did not reflect our standards. We'd appreciate the opportunity to investigate this matter further. Kindly share your Motel 6 Booking ID, along with your contact number and email address, and our dedicated team will review your concerns and assist you accordingly. ~UC
Room looked nothing like pictures in advertisement,looked shabby,squeaky bed holes in curtains ,can't close curtains for privacy, unfinished painting on wall around tv shower outlet set so the shower went to the side and to high ,a short person would only be hit by shower water in head not lower body.
Hi Carl, we're genuinely sorry to hear that your experience fell short of your expectations. This is certainly not the impression we want our guests to leave with. Kindly help us with your Motel 6 Booking ID, along with your contact number and email address, so our team can investigate your concerns and reach out with the appropriate assistance. ~UC
Great neat fun ok
Hi Shawn, thank you for your wonderful feedback! We're delighted to know that you had a great stay and enjoyed the clean accommodations and overall experience. Your kind words are truly appreciated, and we look forward to welcoming you back for another enjoyable stay soon!~UC
The room and beds were very comfortable, although there was some plumbing noise. Breakfast was adequate: muffins, waffles, yogurt, boiled eggs... Nothing special or exciting. The staff was very friendly and helpful. The main issue we had is that there are two ice machines: the one on our floor was broken and the other was out of ice most of the time that we tried to get some. Being in a place that spends so many days being quite hot, they ought to consider getting another machine or two.
Hi Laura, We're delighted to hear that you found the room and beds comfortable and that our friendly and helpful staff made a positive impression. We also appreciate your comments about the breakfast. We value your feedback regarding the plumbing noise and the availability of ice machines. Your suggestions have been noted and will be shared with the appropriate team as we continue working to improve our guests' experience. We hope to have the opportunity to welcome you back for an even better stay in the future! ~Dia
177 reviews matching
ResortPass
Ovago
Guest Reservations
Allianz Partners USA
Rush My Passport
beneplace.com
Travel Defenders
Faye Travel Insurance