Professional and friendly staff
Professional and friendly staff. Facilities outstanding.
Hi, thank you for the appreciation. We will always ensure that we keep delighting you with our services.~AA
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Motel 6 (www.motel6.com) has a 3.7 out of 5 rating on OK.one, based on 177 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 72% of negative reviews. Last updated 2026-08-12.
Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the staff is very friendly, welcoming, and helpful throughout the entire check-in process. Guests also appreciate the convenient locations that offer easy access to nearby shopping, dining options, and local attractions. Some reviewers were not happy with the cleanliness of certain rooms, pointing out specific maintenance issues and stained surfaces. Visitors occasionally noted frustrating problems with persistent noise disturbances from nearby guests, hallway traffic, or outside train tracks. Additionally, a few people mentioned that certain facilities like ice machines or pools were occasionally out of service during their stay.
Auto-generated from all reviews of this business. For reference only.Professional and friendly staff. Facilities outstanding.
Hi, thank you for the appreciation. We will always ensure that we keep delighting you with our services.~AA
This location always goes above and beyond to get us checked in with no hassles what so ever fi ve stars always
Hi, thank you for your wonderful feedback! We're delighted to hear that our team consistently makes your check-in experience smooth and hassle-free. Your five-star rating and kind words mean a lot to us. We look forward to welcoming you back again soon! ⭐😊 ~RN
Zero human interaction, near Buffalo Airport. Oct 2025. There was a dude on a computer screen from lord knows where doing check in.. Pathetic if this is the future. Never stay there, or any Motel 6 since
Hi Charles, we're sorry to hear that your experience did not meet your expectations. We were unable to locate your reservation with the information currently available. Kindly share your Motel 6 Booking ID so our dedicated team can investigate your concerns and assist you further. ~UC
Did not like the amount of guest that smoke and drink Infront of doors and hallways. No staff at night which lets people do whatever they want overnight. Doesn't feel as safe as it once did before. Price is fair and the motel staff and manager is great at this location. They are very kind and try to work with you as much as they can.
Hi Daniel, thank you for sharing your honest feedback. We're pleased to hear that you found our staff and manager helpful, but we're sorry to learn about your concerns regarding guest behavior and your sense of safety. We'd like to look into this further. Kindly share your Motel 6 Booking ID, along with your contact number and email address, so our dedicated team can investigate and assist you. ~UC
The Gmail is a liar and has no balls. He would say one thing to my fa e then turn around the complete opposite. We had been waiting for our apt to finish the renovations so we could move. We had been there a while and I left my wallet at work and need extra time to pay the room. He told me i was would be able good to go get it and pay late. While I was getting my wallet he kicked my kid out in the heat with all of our stuff then called the cops on her. She almost got arrested. I will NEVER use motel 6 again. Their management is trash
Hi Natasha! We're truly concerned to hear about the experience you've shared and understand how upsetting this situation must have been for you and your family. We'd like the opportunity to review this matter thoroughly. Kindly share your reservation number along with your registered contact number or email ID with us so we can investigate your concerns and assist you further. ~RN
The staff is always welcoming! The rooms and entire facility is spotless inside and out.
Hi Nancy, thank you for your wonderful feedback! We're delighted to know that our welcoming staff and spotless rooms made your stay enjoyable. Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay soon! 😊 ~RN
Very nice room and great location at Gold Beach, Oregon. I made a Facebook video of my visit.
Hi Andrew, thank you for your wonderful review! We're delighted to hear that you enjoyed your room and our great location in Gold Beach, Oregon. It's especially exciting to know that you shared your experience through a Facebook video—we truly appreciate your support! We look forward to welcoming you back for another memorable stay soon.~UC
Clean neat room. Courteous staff. Easy check in and out. my CHOICE hotel to when in Hannibal, MO!
Hi Geraldetzel, thank you for your wonderful feedback! We're delighted to know that you enjoyed our clean and comfortable rooms, courteous staff, and smooth check-in and check-out experience. We truly appreciate your support and look forward to welcoming you back again soon!~UC
Rate, friendliness of the staff, and location
Hi Dan, thank you for your wonderful feedback! We're thrilled to know you had a great stay and that you appreciated our convenient location, the friendliness of our staff, and the overall value of your experience. Your kind words truly motivate our team. We look forward to welcoming you back again soon! 💙 ~RN
The San Luis motel 6 staff and facility was outstanding , that being said the Morro Bay motel 6 was a true nightmare , staff , room , facilities were horrible , we could not lock windows, tub and shower had no safety pad ,I fell forward in the shower and caught myself before I hit the wall. Furthermore we advised the staff of all this and they banned us from any future stays ,it was absolutely ridiculous, we need you to reconcile this within your Motel 6 family I would gladly encourage you to contact me regarding this report!
Hi Jim, we're truly sorry to hear about your experience and sincerely regret the inconvenience you’ve faced. We appreciate you bringing these concerns to our attention and understand how disappointing this must have been. Thank you for sharing your contact details with us. However, we’re currently unable to fetch your booking details with the information available. Kindly help us with your Motel 6 Booking ID, so that our concerned team can locate the reservation, review the matter thoroughly, and assist you further. ~UC
Hi Saku, thank you for your kind words! We’re delighted to know you had a great experience with our service. Your support means a lot to us, and we look forward to hosting you again soon. 😊 ~RN
Hi Kenny, we sincerely thank you for the positive rating! We truly appreciate your feedback and your trust in us. We look forward to welcoming you again and consistently exceeding your expectations in the future.~UC
We just stayed a one night. We had access to food, everything was clean, we were attended to quickly.
Hi John, thank you for your kind review! We're delighted to hear that you had a pleasant stay and enjoyed our clean accommodations, convenient access to food, and prompt service from our team. Your feedback means a great deal to us, and we're grateful you chose to stay with us. We look forward to welcoming you back again soon!~UC
Hi Darrin, we sincerely thank you for the positive rating! We truly appreciate your feedback and your trust in us. We look forward to welcoming you again and consistently exceeding your expectations in the future.~UC
It was a bit cleaner, and I did not see any bugs this time, though I did the last two times.
Hi Robert, thank you for sharing your feedback. We're pleased to hear that you noticed improvements in the cleanliness of your room. However, we're sorry to learn that you encountered bugs during your previous stays. Your comments are valuable to us as they help ensure a consistently clean and comfortable experience for all our guests. We truly appreciate your continued feedback and hope to provide you with an even better stay in the future.~UC
Having stayed here multiple times over the last ten years on trips to and from NY state, its easy access from interstate, having a clean, comfortable room with wi-fi access, and a Golden Corral nearby makes this a reasonable choice. But I mistakenly booked myself twice, and was charged as such. As a single senior, almost 80, this both disappoints and frustrates and frustrates me . Not very good for you reputation.
Hi Keith, thank you for being a valued guest over the years and for taking the time to share your feedback. We're delighted to know that you appreciate our convenient location, clean and comfortable rooms, and amenities. We also appreciate you highlighting your booking experience, as your feedback helps us improve. We look forward to welcoming you again and providing an even better experience in the future. ~RN
Hi Alicia, we sincerely thank you for the positive rating! We truly appreciate your feedback and your trust in us. We look forward to welcoming you again and consistently exceeding your expectations in the future.~UC
Free Wi-fi, coffee in the mornings, nice single non smoking room, very comfortable! I plan to come again very soon!
Hi William, thank you for your wonderful review! We're delighted to hear that you enjoyed the complimentary Wi-Fi, morning coffee, and your comfortable non-smoking room. It means a lot to know you had a pleasant stay and are already planning to visit us again. We truly appreciate your support and look forward to welcoming you back very soon!~UC
The staff was helpful. The owner had construction starting at 6:30 AM! I will never stay at Motel 6 again
Hi, That doesn't sound right. We will fix it in the best possible way. Request you to please share your booking id/ contact details so that we can look into the matter. ~AA
Great hotel very clean and great staff overall we had a great stay and will cone back
Hi, thank you for the appreciation. We will always ensure that we keep delighting you with our services.~AA
177 reviews matching