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Travel & Vacation

Motel 6

Claimed

177 reviews

3.7177 reviews
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About Motel 6

Data updated
Website
www.motel6.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
177 reviews
Replies to negative
72% (36/50)
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About this business

Find discount motels at over 1,000 locations from the Motel 6 official site. Book motel reservations online at the lowest price of any US hotel chain.

Is Motel 6 legit?

Motel 6 (www.motel6.com) has a 3.7 out of 5 rating on OK.one, based on 177 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 72% of negative reviews. Last updated 2026-08-12.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the staff is very friendly, welcoming, and helpful throughout the entire check-in process. Guests also appreciate the convenient locations that offer easy access to nearby shopping, dining options, and local attractions. Some reviewers were not happy with the cleanliness of certain rooms, pointing out specific maintenance issues and stained surfaces. Visitors occasionally noted frustrating problems with persistent noise disturbances from nearby guests, hallway traffic, or outside train tracks. Additionally, a few people mentioned that certain facilities like ice machines or pools were occasionally out of service during their stay.

Auto-generated from all reviews of this business. For reference only.

What people say

Saku BhaktaUnited States · 3 reviews · Experienced 2026-08-11 ·

awesome stay would stay again and again.

H
Humberto CastroUnited States · 8 reviews · Experienced 2026-08-11 ·

I enjoyed the cleanliness.

j
jeanninedawnUnited States · 9 reviews · Experienced 2025-08-11 ·

My stay was peaceful

My stay was peaceful, it was clean, the front desk was helpful. Having my cat wasn’t an issue, in fact he was welcomed. Great property and I’d stay there again any day!

T
Tempestt GebhardtUnited States · 1 review · Experienced 2026-08-04 ·

It’s a motel 6 so expectations were low…

It’s a motel 6 so expectations were low but this is hands down the dirtiest motel 6 I’ve ever been too. It’s like housekeeping didn’t even try to clean the room. Upon entering the room I could see that room was not swept. When I went into the bathroom the toilet seat was up with pee all over the toilet rim and floor in front of the toilet. I called the front desk and asked for a room change but they had no other rooms available. I offered to come show the front desk agent the pictures I took of the room and toilet and she said no need she believes me. I’m guessing this is a regular occurrence of housekeeping not meeting the minimum expectations. I’m a front desk manager at a hotel so like I said the expectations were already low being it is a motel 6 and the reputation the brand carry’s but I was still disappointed. On a positive note the front desk staff is amazing and so friendly!

M
MelissaUnited States · 2 reviews · Experienced 2026-08-01 ·

Had to dispute their charge to receive a full refund

I didn't stay there after all and had to dispute the charge to receive a full refund.

c
customerUnited States · 6 reviews · Experienced 2026-06-01 ·

We stayed in Motel 6 for an month and…

We stayed in Motel 6 for an month and we had an great time.The front desk reply to any questions we my had and house keeping gave us clean towels and sheets.We made the bed most of the time.

D
Darlene MakowskiUnited States · 2 reviews · Experienced 2026-08-07 ·

The room was clean as usual but I was…

The room was clean as usual but I was charged a cancellation fee when I was actually there..there was a credit issued but it will take two weeks for the funds to be released back in my account..not a good experience

E
EdwinCanada · 2 reviews · Experienced 2026-08-06 ·

The stay was awesome

The stay was awesome. Very comfortable bedding, firm mattress which all of us enjoyed after a long trip. Took away all the pains and aches. Building is almost brand new so as everything in the hotel. Would definitely book this place if visiting Calgary again.

F
Farmers InsuranceUnited States · 3 reviews · Experienced 2026-06-07 ·

Front desk not helpful

We asked for a room upstairs- the guy didn't even know how many rooms upstairs had 2 beds- we started naming off the number of the rooms we had stayed in-then we were speaking to a lady- they weren't rude but certainly not helpful either! We didn't get a upstairs room until like 5 pm- so we spent a good part of our day checking in with them- I'm quite sure they could of asked the cleaning staff to do one room for us-but they didn't.

J
Judy FowlerUnited States · 1 review · Experienced 2026-06-26 ·

My regular accommodations when I'm in the area

This motel was priced fairly for what we experienced. The room and linens were clean; furnishings were good, including mini-fridge. It was clear that picture frames had been removed from the walls, but we weren't there for the art. The historical photos in the staircase and hall were a nice touch. Staff was friendly.

J
JohnUnited States · 2 reviews · Experienced 2025-08-11 ·

Dog friendly that's really dog friendly with no additional cost

Being able to stay with our dog for no additional charge is a game changer for us. We love our Elle and she deserves to lodge with her family as she do at home. We appreciate the no charge policy...although we learned from experience that most "pet friendly" motels are "pet friendly for a cost."

R
Roy W.United States · 20 reviews · Experienced 2026-08-10 ·

The room was a delight

The room was a delight. Everything was clean and in working order. The front desk was friendly as well as courteous. I could not have been more pleased with my experience. This was my third individual stay at this location over the last few months. Very reasonable price, too!

Gilbert BrandtCanada · 3 reviews · Experienced 2025-08-19 ·

Facility needs a refresh.

The air conditioner was noisy. The fwcilityneeded w good refresh. The staff was very helpful and courteous.

N
NovaUnited States · 1 review · Experienced 2026-07-24 ·

Never actually stayed here

Never actually stayed here, there was nobody at the front desk at check in time, my app told me 2pm, I called up until 6pm with no luck, the 800 number to cancel was also very unhelpful

J
John CoussonsUnited States · 4 reviews · Experienced 2026-08-03 ·

everything was first class

everything was first class, very quiet and restful experience.

D
DougUnited States · 5 reviews · Experienced 2026-03-17 ·

Easy and smooth No hassled

Great Inexpensive Motel

We have booked the handicap room at this particular Motel 6 for a number of years now for the Memorial day weekend. It is always clean and quiet.

Reply from Motel 62026-08-10

Hi Darlene, thank you for your continued trust and for choosing Motel 6 year after year for your Memorial Day weekend stays! 😊 We're delighted to know that you've consistently found the accessible room clean, quiet, and comfortable. Your loyalty and kind feedback mean a great deal to us and truly motivate our teams to maintain a welcoming experience for our guests. We look forward to welcoming you back for many more memorable stays! 🌟~UC

Everything was perfect

Everything was perfect. Nice and clean with a lot of extras.

Reply from Motel 62026-08-10

Hi Guadalupe, thank you for your wonderful feedback! 😊 We're delighted to know that everything was perfect and that you enjoyed the clean, comfortable stay along with the extra amenities. Your kind words mean a lot to us and motivate our team to continue delivering great experiences. We look forward to welcoming you again soon!~UC

Greg

Good price and nice people.

Reply from Motel 62026-08-10

Hi Gregory, we're glad to know that you appreciated our reasonable pricing and the friendly service from our team. Your encouraging words mean a lot to us and motivate us to continue providing comfortable stays and warm hospitality. We look forward to welcoming you again soon!~UC

The staff was very helpful

The staff was very helpful. The ATM wasn't working.the location was perfect for finding good eating places.

Reply from Motel 62026-08-10

Hi Glory, thank you for sharing your feedback! We're delighted to know that our staff was helpful and that you enjoyed the convenient location with plenty of great dining options nearby. We sincerely regret the inconvenience caused by the ATM not being operational and appreciate you bringing it to our attention. We look forward to welcoming you again soon! ~UC

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