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Travel & Vacation

Motel 6

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177 reviews

3.7177 reviews
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About Motel 6

Data updated
Website
www.motel6.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
177 reviews
Replies to negative
72% (36/50)
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About this business

Find discount motels at over 1,000 locations from the Motel 6 official site. Book motel reservations online at the lowest price of any US hotel chain.

Is Motel 6 legit?

Motel 6 (www.motel6.com) has a 3.7 out of 5 rating on OK.one, based on 177 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 72% of negative reviews. Last updated 2026-08-12.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the staff is very friendly, welcoming, and helpful throughout the entire check-in process. Guests also appreciate the convenient locations that offer easy access to nearby shopping, dining options, and local attractions. Some reviewers were not happy with the cleanliness of certain rooms, pointing out specific maintenance issues and stained surfaces. Visitors occasionally noted frustrating problems with persistent noise disturbances from nearby guests, hallway traffic, or outside train tracks. Additionally, a few people mentioned that certain facilities like ice machines or pools were occasionally out of service during their stay.

Auto-generated from all reviews of this business. For reference only.

What people say

R
Ray GreenlandCanada · 2 reviews · Experienced 2026-07-18 ·

Clean rooms,Friendly staff ,good…

Clean rooms,Friendly staff ,good location

R
Robert CrowUnited States · 2 reviews · Experienced 2026-08-09 ·

Room was very clean and updated to my…

Room was very clean and updated to my surprise.i would definitely stay here again...staff was cool as well

M
Mike CoeUnited States · 3 reviews · Experienced 2025-08-12 ·

Nice location

Nice location, clean bedroom and bathroom, nothing broken and everything in nice condition.

Edward BarretoUnited States · 1 review · Experienced 2026-08-08 ·

Great room

Great room, easy check in

Nathan MaratasUnited States · 2 reviews · Experienced 2026-07-26 ·

Quiet and clean

F
FelixUnited States · 4 reviews · Experienced 2026-07-16 ·

This is what you get when you shop strictly on price.

This property was strewn with garbage outside, and the room was a disaster. There was damage to just about every surface. The door, the walls, the furniture. The staff was nice enough, but it was clear that the property owners didn't care about the condition of the room or the grounds, nor the resulting effect on the chain's reputation. Pretty sure this was my last stay at a Motel 6.

Elizabeth HirtlerUnited States · 1 review · Experienced 2026-08-01 ·

There is NO MOTEL

I never stayed here. There is no hotel here. I tried multiple numbers to cancel my reservation but motel 6 customer service is less than helpful just giving me different number and email was just an automated reply. Never had such a negative experience with this brand and am very disappointed.

GalvinUnited States · 2 reviews · Experienced 2026-07-08 ·

I reserved a room ahead of schedule and…

I reserved a room ahead of schedule and paid for early arrival @9 am. Receptionist said that there’s no early arrival at that particular motel and I “probably used a 3rd party web site.” I waited 6 hours in my hot car before I was allowed to check into my reserved room. I noticed what appeared to be permanent tenants renting rooms in this facility, reason for the no early arrival. Also it’s obvious the tenants know each other with loud conversations amongst one another after work. Early mornings I noticed possible drug activity, as well. I’ve been to this exact motel three times within a one year span and my observations are no fluke. I think I’ll try the Super 8 next door during my next visit.

J
Joh nUnited States · 2 reviews · Experienced 2025-09-17 ·

Clean and well kept at every one we…

Clean and well kept at every one we have stayed at

R
RobinUnited States · 1 review · Experienced 2026-05-02 ·

There was a time I said I would never…

There was a time I said I would never be back to stay at the Weeki Wachee location. I had no choice but to stay due to a family emergency. This place has improved so much, the staff is so much better. There are still things to be done but it is happening. I now always book a room there.

G
Gerald ClementsUnited States · 2 reviews · Experienced 2026-06-13 ·

Not a pleasant experience …

Parking is a hassle for vehicles pulling trailers. Was disappointed with check in process. All ice machines were inoperable.

Jessica weeseUnited States · 2 reviews · Experienced 2026-08-09 ·

Loved it everyone was grate

T
THS MemberUnited States · 2 reviews · Experienced 2026-07-08 ·

Works fine for what it is

Motel 6 is a very low service chain. I use them pretty exclusively on road trips with pets. The rooms are almost always clean and serviceable. They are usually not in the best part of town and have no amenities at all (sometimes a pool). The great thing about Motel 6 is you KNOW that you will be able to have 2 pets per room. Every other chain or property you have the possibility that they will be sold out of the pet rooms when you arrive or only dogs or only pets under 20# or whatever. None of that is a problem at Motel 6 - I have a big dog and a cat - no problem. That’s why I always use them on a road trip with my pets. I would not choose Motel 6 for a destination staying for 3-4 nights.

R
Ronnie ForetUnited States · 3 reviews · Experienced 2026-07-31 ·

Positives & Items needing improvement.

Cold air. Clean room. Courteous staff. Competitive pricing. Good location. Thanks To improve: More towels. Clean room / make up beds, fresh towels everyday. have coffee available later in the AM, & fresh.

r
robert adamsUnited States · 2 reviews · Experienced 2026-07-20 ·

charged twice for 1 nights stay

we arrived at studio6 having reserved a room online, upon arrival clerk offered to change room to ada, due to my wife's disability. we later saw on our credit card statements that we were charged twice for 1 nights stay, the clerk did not cancel the first charge.

Maryann TruittUnited States · 1 review · Experienced 2026-07-31 ·

The Motel 6 in Van Horn

The Motel 6 in Van Horn, TX is truly all about hospitality & value. The rooms are clean & well maintained, the coffee is good ‘n hot, ice & vending machines are well stocked & functional, and the staff is helpful & friendly. If you’re traveling through Van Horn, chances are you have been on the road for at least a day with a long drive ahead of you. If so, you’ll appreciate being able to park near the door to your room for easy unloading/reloading of your vehicle, plus close proximity to restaurants & grocery stores. Note to those traveling with pets - there’s a nice city park directly across the street!

Don CurtisUnited States · 1 review · Experienced 2026-04-16 ·

no refund no more stays for us

we have been staying at motel 6 for many many years all over Santa Barbara and Carpenteria and have always enjoyed our stay BUT this last time was different. It's a long story but the short version is that we were charged twice for the same room. since April we have been trying unsuccessfully to get a refund on the overcharge. we have been calling weekly since we stayed and get nothing but promises but no satisfaction. I don't think we will ever stay at motel 6 again unless they refund our money. you can turn the light out for us!

Pete DhanaUnited States · 2 reviews · Experienced 2026-08-06 ·

Good stay

Good stay. Good customer service

L
Leslee GearhartUnited States · 3 reviews · Experienced 2026-04-16 ·

Very helpful staff and I enjoyed my…

Very helpful staff and I enjoyed my stay. Really easy to get to and I enjoy staying here when I need to be in Tallahassee.

C
ChristopherUnited States · 3 reviews · Experienced 2026-08-06 ·

The Front Desk Clerk was very polite

The Front Desk Clerk was very polite, helpful and efficient. My Room was clean and comfortable, however: there were blood stains on the Carpet and on the Bathroom light switch as well as two nice size dents in the wall where some type of incident obviously had taken place. I notified the front desk Clerk, and it appeared to be new information to Her. I notified Her so I would not be charged the $75 deposit fee, which incidentally has not been refunded to Me yet. Oher than that, the Property seemed fairly well kept up, however: the Room condition was not what I have come to expect from Motel 6. I will however give Motel 6 the benefit of the doubt since this was a new Property that Motel 6 took ownership of in November of 2025.

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