He did his job well im very satisfied.
Reply from Onetravel2026-08-10
We're so pleased to hear that you were very satisfied with the service provided. Thank you for taking the time to share your positive experience with us.
About Onetravel
Data updated- Website
- www.onetravel.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 204 reviews
- Replies to negative
- 93% (39/42)
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About this business
OneTravel is a leading online travel agency that offers great deals for savvy travelers seeking both quality and value. Our customers have access to millions of value-driven deals on flights including business class and first-class airfares, hotel rooms, car rentals, and vacation packages to top destinations around the world.
Written by the business, not verified by us.Is Onetravel legit?
Onetravel (www.onetravel.com) has a 4.0 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 77% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers had a great experience with this company. Travelers frequently share that the reservation process is remarkably simple, smooth, and easy to navigate. Customers truly appreciate the helpful, kind, and accommodating staff members who make organizing trips stress-free. Many people also find great deals and affordable fares that consistently help them save money on their journeys. However, some customers also noted unexpected fees, hidden charges, and difficulties reaching support when issues occurred. A few people experienced frustrating phone call drops and long delays when trying to modify their travel plans or resolve booking mistakes. Consumers occasionally mentioned that communicating through the support system could sometimes feel complicated and unsatisfactory.
Auto-generated from all reviews of this business. For reference only.What people say
Horrible would not let me change my…
Horrible would not let me change my flight even though the airport in Catania was on fire and not letting planes in !
Reply from Onetravel2026-08-10
We’re really sorry to hear about your experience and appreciate you bringing it to our attention. This is not the kind of experience we want anyone to have. We take this seriously and would love a chance to make things right. Please reach out to us at [email protected] to include your booking number so we can look into this and follow up properly.
I booked on line and everything went…
I booked on line and everything went smoothly. I appreciated the concise answers given about luggage fees, although I think they are steep and the size of the personal carry on bags should be larger.
Reply from Onetravel2026-08-10
We appreciate you sharing your booking experience and feedback on our luggage policies. We understand your concerns regarding fees and carry-on sizes which is controlled by the airline.
Everything went fine
Everything went fine. This is my first using OneTravel.
Reply from Onetravel2026-08-10
We are so glad to hear that your first experience with us went well. We appreciate your positive feedback!
The entire booking processes was done…
The entire booking processes was done professionally with knowledge and courtesy
Reply from Onetravel2026-08-07
We're so pleased to hear that your booking process was professional, knowledgeable, and courteous. Thank you for your wonderful feedback!
Great experience
The platform was easy to use and provided very affordable prices compared to other sites
Reply from Onetravel2026-08-07
We're delighted to hear that you found our platform user-friendly and appreciate the affordability of our prices compared to other sites. Thank you for your positive feedback!
Excellent
Excellent. Staff. Price.
Reply from Onetravel2026-08-07
Thank you for your feedback! We're happy to hear you had a great experience and look forward to assisting with your future travel needs.
Very disappointed
Very disappointed After 4.5 hea delay flight got cancelled I had to go by bus eventually paying 200$ Uber
Reply from Onetravel2026-08-10
We are sorry to hear of the delays and eventual cancellation of your scheduled flight. As an agency, we do not have any control over airline or airport operations. We regret any frustration or inconvenience this may have caused.
Noah Field JordanPuerto Rico · 1 review · Experienced 2026-08-07 ·
Garbage System
I spent an hour and 20 minutes on the phone to boom a flight with them, submitted all of my information, only to have my purchase denied due to price changes. THEN I WAS HUNG UP ON WHILE BEING TRANSFERRED TO A MANAGER. AFTER 80 MINUTES ON THE PHONE WITH THEM.
Reply from Onetravel2026-08-07
Unable to validate reservation for review. We regret your experience was not satisfactory.
Easy convenient
Reply from Onetravel2026-08-06
Thank you for your feedback! We're happy to hear you had an easy and convenient experience and look forward to assisting with your future travel needs.
dont use this website
dont use this website, its the worst
Reply from Onetravel2026-08-06
We are very sorry to hear this. In order to address your concerns, we need to know what the issue is. This is not the kind of experience we want anyone to have. We take this seriously and would love a chance to make things right. Please reach out to us at [email protected] to include your booking number so we can look into this this and follow up properly. We value your input and are always striving to improve.
Everything was so easy
Reply from Onetravel2026-08-06
We're so happy to hear that you had such an easy experience! Thank you for sharing your positive feedback with us.
Pamela TaskerCanada · 2 reviews · Verified · Experienced 2026-08-06 ·
Fast and efficient service truly do…
Fast and efficient service truly do appreciate Onetravel and will use them for all travel needs moving forward Thank you. 😊
Reply from Onetravel2026-08-06
We're so happy to hear that our service was fast and efficient for you! We truly appreciate your kind words and look forward to assisting with your future travel needs.
Convenience
Convenience: step by step instructions easy to use.
Reply from Onetravel2026-08-05
We're delighted to know that you found our step-by-step instructions easy to follow. Your positive feedback is greatly appreciated!
Excellent experience.
Everything went smoothly with the booking. Everything was made easy. Great seeing. Thanks steve.
Reply from Onetravel2026-08-05
We're delighted to hear that your booking experience was smooth and easy! Thank you for your positive feedback; we truly appreciate it.
Was quick and got best cheaper price
Reply from Onetravel2026-08-05
We're happy to hear that our service was quick and offered a great price. Thank you for your positive feedback!
great
good assistance makes things work much easier
Reply from Onetravel2026-08-05
We're so glad to hear that our assistance made things much easier for you. Thank you for your positive feedback; we truly appreciate it.
I booked on line and received a call…
I booked on line and received a call about the trip was not booked because it was two different airlines. Then she said it would take 2 minutes and it took 30 minutes
Reply from Onetravel2026-08-05
We appreciate you sharing your booking experience with us. We understand your frustration regarding the airline issue and the extended resolution time. We value your input and will use it to improve our services.
prompt and feedback was impressive
Reply from Onetravel2026-08-05
We are so pleased to hear that you found our communication and feedback to be impressive. Thank you for your kind words!
Excellent experience
Excellent experience! I was able to book my flight with no problem. Easy, affordable and exactly what I needed it!
Reply from Onetravel2026-08-05
We're thrilled to hear you had an excellent experience booking your flight with us! We're so glad it was easy, affordable, and exactly what you needed.
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