Excellent performance
Reply from Onetravel2026-07-31
Thank you for your feedback! We're happy to hear you had a great experience and look forward to assisting with your future travel needs.
About Onetravel
Data updated- Website
- www.onetravel.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 204 reviews
- Replies to negative
- 93% (39/42)
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About this business
OneTravel is a leading online travel agency that offers great deals for savvy travelers seeking both quality and value. Our customers have access to millions of value-driven deals on flights including business class and first-class airfares, hotel rooms, car rentals, and vacation packages to top destinations around the world.
Written by the business, not verified by us.Is Onetravel legit?
Onetravel (www.onetravel.com) has a 4.0 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 77% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers had a great experience with this company. Travelers frequently share that the reservation process is remarkably simple, smooth, and easy to navigate. Customers truly appreciate the helpful, kind, and accommodating staff members who make organizing trips stress-free. Many people also find great deals and affordable fares that consistently help them save money on their journeys. However, some customers also noted unexpected fees, hidden charges, and difficulties reaching support when issues occurred. A few people experienced frustrating phone call drops and long delays when trying to modify their travel plans or resolve booking mistakes. Consumers occasionally mentioned that communicating through the support system could sometimes feel complicated and unsatisfactory.
Auto-generated from all reviews of this business. For reference only.What people say
Great job I love how they work
Reply from Onetravel2026-07-31
We are so pleased to hear that you love our work. Thank you for your wonderful feedback; we truly appreciate it.
Easy to navigate
Easy to navigate, booking confirmed speedily and without difficulty.
Reply from Onetravel2026-07-31
We're delighted to hear that you found our navigation easy and that your booking was confirmed quickly and without any trouble. Thank you for your wonderful feedback!
Awesome Experience. Love it!
Awesome Experience. Love it! Great prices!
Reply from Onetravel2026-07-30
We're so happy to hear you had such an awesome experience and appreciate your kind words about our prices! Thank you for your wonderful feedback.
We all love simple and worry free ..
We all love simple and worry free ... this is what this process was ... Simple and Worry Free ... thank you
Reply from Onetravel2026-07-30
We're so happy to hear that your experience was simple and worry-free! We truly appreciate you sharing your positive feedback with us. Thank you!
Anna Marie BellUnited States · 2 reviews · Verified · Experienced 2026-07-30 ·
First time's a charm…
I am a first time user of Onetravel and was able to secure a reservation with ease compared to the other two sites I visited.
Reply from Onetravel2026-07-30
We're so happy to hear you found our site easy to use for your first reservation! We appreciate you choosing us.
The website is horrendous and…
The website is horrendous and confusing, not user-friendly at all. I didn’t have much choice because of time of flights but anyhow I’m booked.I’m
Reply from Onetravel2026-07-30
We appreciate your feedback regarding our website's usability. We are actively working to improve the user experience and make it more intuitive for everyone.
Booking process is very easy and fast
Reply from Onetravel2026-07-31
We're so pleased to hear that you found the booking process to be easy and fast. Thank you for sharing your positive feedback!
Excellent Service
Reply from Onetravel2026-07-29
Thank you for your feedback! We're happy to hear you had an excellent experience and look forward to assisting with your future travel needs.
It was a great service fast and easy…
It was a great service fast and easy congratulations
Reply from Onetravel2026-07-29
We are so happy to hear that you found our service to be fast and easy. Thank you for your kind words and positive feedback!
I am so happy
Reply from Onetravel2026-07-30
We're so happy to hear that you had such a positive experience with us. We truly appreciate your kind words!
Agent was excellent
Agent was excellent. Professional, knowledgeable,courteous and very efficient
Reply from Onetravel2026-07-28
We are so pleased to hear that our agent was professional, knowledgeable, courteous, and efficient. Thank you for sharing your positive experience!
Service
Easy to use and find flying
Reply from Onetravel2026-07-28
We're so glad to hear that you found our service easy to use and that you had a positive experience. Thank you for your wonderful feedback!
verry good 5star
Reply from Onetravel2026-07-29
Thank you for your feedback! We're happy to hear you had a very good 5 star experience and look forward to assisting with your future travel needs.
All the services that were presented to…
All the services that were presented to ensure a full trip
Reply from Onetravel2026-07-27
We're so glad to hear that all the services contributed to a full and enjoyable trip for you. We truly appreciate your positive feedback!
Easy and clear instructions
Easy and clear instructions. Description of rental was helpful.
Reply from Onetravel2026-07-27
We're so happy to hear that our instructions were clear and the rental description was helpful. We appreciate your positive feedback!
The efficiency with the site
Reply from Onetravel2026-07-27
We're glad you found our site efficient. We appreciate your feedback.
Renee SnodgrassUnited States · 2 reviews · Verified · Experienced 2026-07-27 ·
Easy peasy
Easy peasy. Got exactly what I wanted in just a few minutes.
Reply from Onetravel2026-07-28
We're so happy you found exactly what you needed quickly and easily! We appreciate your kind words.
Great service
Great service, outstanding
Reply from Onetravel2026-07-27
Thank you for your feedback! We're happy to hear you had a great experience and look forward to assisting with your future travel needs.
Done never do again
Reply from Onetravel2026-07-27
We are very sorry to hear this. In order to address your concern, we need to know what the issue is. This is not the kind of experience we want anyone to have. We take this seriously and would love a chance to make things right. Please reach out to us at [email protected] to include your booking number so we can look into this and follow up properly.. We value your input and are always striving to improve.
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