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Travel & Vacation

Onetravel

ClaimedCollecting reviews

204 reviews

4.0204 reviews
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About Onetravel

Data updated
Website
www.onetravel.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
204 reviews
Replies to negative
93% (39/42)
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About this business

OneTravel is a leading online travel agency that offers great deals for savvy travelers seeking both quality and value. Our customers have access to millions of value-driven deals on flights including business class and first-class airfares, hotel rooms, car rentals, and vacation packages to top destinations around the world.

Written by the business, not verified by us.

Is Onetravel legit?

Onetravel (www.onetravel.com) has a 4.0 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 77% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Travelers frequently share that the reservation process is remarkably simple, smooth, and easy to navigate. Customers truly appreciate the helpful, kind, and accommodating staff members who make organizing trips stress-free. Many people also find great deals and affordable fares that consistently help them save money on their journeys. However, some customers also noted unexpected fees, hidden charges, and difficulties reaching support when issues occurred. A few people experienced frustrating phone call drops and long delays when trying to modify their travel plans or resolve booking mistakes. Consumers occasionally mentioned that communicating through the support system could sometimes feel complicated and unsatisfactory.

Auto-generated from all reviews of this business. For reference only.

What people say

c
customerUnited States · 2 reviews · Verified · Experienced 2026-07-26 ·

Got disconnected

Reply from Onetravel2026-07-27

Very sorry to hear this. In order to address your concern, we need to know what the issue is. This is not the kind of experience we want anyone to have. We take this seriously and would love a chance to make things right. Please reach out to us at [email protected] to include your booking number so we can look into this and follow up properly.. We value your input and are always striving to improve.

L
LAWOO SHETEUnited States · 2 reviews · Verified · Experienced 2026-07-26 ·

Great service and quick

Great deals and very quick service

Reply from Onetravel2026-07-27

We're so happy you found great deals and received quick service. Thank you for your wonderful feedback; we truly appreciate it!

J
JoyceCanada · 1 review · Verified · Experienced 2026-07-26 ·

Easy to book

Reply from Onetravel2026-07-27

Thank you for your feedback! We're happy to hear you had a great experience and look forward to assisting with your future travel needs.

A
AbidemiNigeria · 1 review · Verified · Experienced 2026-07-17 ·

It makes booking and payment for…seamless interface

It makes booking and payment for airfares seamless.

Reply from Onetravel2026-07-27

We're so glad to hear that you found the booking and payment process for airfares to be seamless! Thank you for your positive feedback.

f
falseUnited States · 1 review · Verified · Experienced 2026-07-24 ·

Easy to book on line

Easy to book

Reply from Onetravel2026-07-27

Thank you for your feedback! We're happy to hear you had a great experience and look forward to assisting with your future travel needs.

A
ANDREUnited States · 1 review · Verified · Experienced 2026-07-24 ·

Great service

Great service! Thanks

Reply from Onetravel2026-07-27

Thank you for your feedback! We're happy to hear you had a great experience and look forward to assisting with your future travel needs.

H
HsiaoUnited States · 1 review · Verified · Experienced 2026-07-21 ·

Good website

Reply from Onetravel2026-07-27

Thank you for your feedback! We're happy to hear you had a great experience and look forward to assisting with your future travel needs.

J
JUSTIN PINDIT LASAKPapua New Guinea · 2 reviews · Verified · Experienced 2026-07-25 ·

As a member of Kumul ,Air Niugini

Reply from Onetravel2026-07-27

We appreciate you sharing your experience as a Kumul member with Air Niugini. We value your feedback.

H
Hong LiUnited States · 1 review · Verified · Experienced 2026-07-23 ·

Easy way to get tickets.i like it!

Reply from Onetravel2026-07-24

We're so glad to hear that you found the process of getting tickets easy and enjoyable! Thank you for your positive feedback.

M
MulamaNew Zealand · 1 review · Verified · Experienced 2026-07-24 ·

Trust in god timing

Reply from Onetravel2026-07-24

We truly appreciate you taking the time to share your perspective with us. Your feedback is valued.

B
BrendaUnited States · 1 review · Verified · Experienced 2026-07-24 ·

Good customer service

Reply from Onetravel2026-07-24

We're happy to hear that you had a good experience with our service. Thank you for your kind words!

A
Annamarie RakesUnited States · 3 reviews · Verified · Experienced 2026-07-23 ·

I purchased 2 tickets and I am only…

I purchased 2 tickets and I am only receiving notifications of one.

Reply from Onetravel2026-07-23

Please contact us directly so that we may look into your concerns if you are only receiving notifications for only one booking. We can be reached at 1-646-738-4820 or you can connect with their live online chat link found on the website at www.cheapoair.com/customersupport. Thank you.

M
Mesfin HaileEcuador · 10 reviews · Verified · Experienced 2026-07-23 ·

It has been a wonderful experience

It has been a wonderful experience. Fast and very efficient

Reply from Onetravel2026-07-23

We are so happy to hear that your experience with us was wonderful, fast, and efficient. We truly appreciate your positive feedback!

S
SomdevRwanda · 2 reviews · Verified · Experienced 2026-07-23 ·

Great price and good service

Reply from Onetravel2026-07-23

We're so happy to hear that you found our pricing to be great and our service to be good. Thank you for your wonderful feedback!

D
DorisUnited States · 1 review · Verified · Experienced 2026-07-23 ·

He answered all my questions promptly

Reply from Onetravel2026-07-23

We're happy to hear that we were able to provide you with prompt answers to your questions. We appreciate your positive feedback!

A
Andrea SinghUnited States · 2 reviews · Verified · Experienced 2026-07-23 ·

This is a good place to book tickets

This is a good place to book tickets, price not bad and the agent help me.

Reply from Onetravel2026-07-23

We are so pleased to hear that you found our booking process to be good and the prices satisfactory. It's wonderful to know that our agent was helpful during your experience. Thank you for your kind words!

M
MichaelBelize · 1 review · Verified · Experienced 2026-07-23 ·

great

excellent experience

Reply from Onetravel2026-07-24

Thank you for your feedback! We're happy to hear you had a great experience and look forward to assisting with your future travel needs.

M
MarieUnited States · 1 review · Verified · Experienced 2026-07-22 ·

The agents are patient and they answer…

The agents are patient and they answer questions .

Reply from Onetravel2026-07-23

We are so glad to hear that our agents were patient and able to answer your questions. Thank you for sharing your positive experience!

S
Satish KumarUnited States · 5 reviews · Verified · Experienced 2026-07-21 ·

It was user-friendly

Reply from Onetravel2026-07-22

Thank you for your feedback! We're happy to hear you had a great experience and look forward to assisting with your future travel needs.

T
TimothyUnited States · 1 review · Verified · Experienced 2026-07-21 ·

This was easy to follow and get booked.

Reply from Onetravel2026-07-22

We're delighted to hear that the booking process was easy to follow and that you were able to get everything arranged smoothly. Thank you for your positive feedback!

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