OneTravel is a leading online travel agency that offers great deals for savvy travelers seeking both quality and value. Our customers have access to millions of value-driven deals on flights including business class and first-class airfares, hotel rooms, car rentals, and vacation packages to top destinations around the world.
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Is Onetravel legit?
Onetravel (www.onetravel.com) has a 4.0 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Travel & Vacation and its reputation is good. 77% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers had a great experience with this company. Travelers frequently share that the reservation process is remarkably simple, smooth, and easy to navigate. Customers truly appreciate the helpful, kind, and accommodating staff members who make organizing trips stress-free. Many people also find great deals and affordable fares that consistently help them save money on their journeys.
However, some customers also noted unexpected fees, hidden charges, and difficulties reaching support when issues occurred. A few people experienced frustrating phone call drops and long delays when trying to modify their travel plans or resolve booking mistakes. Consumers occasionally mentioned that communicating through the support system could sometimes feel complicated and unsatisfactory.
Auto-generated from all reviews of this business. For reference only.
Very sorry to hear this. In order to address your concern, we need to know what the issue is. This is not the kind of experience we want anyone to have. We take this seriously and would love a chance to make things right. Please reach out to us at [email protected] to include your booking number so we can look into this and follow up properly.. We value your input and are always striving to improve.
I purchased 2 tickets and I am only receiving notifications of one.
Reply from Onetravel2026-07-23
Please contact us directly so that we may look into your concerns if you are only receiving notifications for only one booking. We can be reached at 1-646-738-4820 or you can connect with their live online chat link found on the website at www.cheapoair.com/customersupport. Thank you.
We're happy to hear that we were able to provide you with prompt answers to your questions. We appreciate your positive feedback!
A
Andrea SinghUnited States · 2 reviews · Verified · Experienced 2026-07-23 ·
★★★★★
This is a good place to book tickets
This is a good place to book tickets, price not bad and the agent help me.
Reply from Onetravel2026-07-23
We are so pleased to hear that you found our booking process to be good and the prices satisfactory. It's wonderful to know that our agent was helpful during your experience. Thank you for your kind words!
We're delighted to hear that the booking process was easy to follow and that you were able to get everything arranged smoothly. Thank you for your positive feedback!