SamsBeauty is a hair and beauty department store committed to serving beauty lovers around the world. Our unrelenting dedication is focused on providing the latest and most fashionable hairstyles, a wide range of products, top-notch tools and stylish accessories, all at the most competitive prices. At the heart of our mission is our unwavering commitment to customer satisfaction, represented by SamsBeauty's 'Best Price Guarantee'.
Written by the business, not verified by us.SamsBeauty (www.samsbeauty.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-28.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the impressively wide selection of affordable beauty products, beautiful packaging, and extremely swift delivery times across all orders. Many consumers also highlight the exceptional quality of the wigs and hair extensions, mentioning they look very natural, fit comfortably, and last for many years. Though some customers experienced frustrating issues with incorrect item colors, missing package contents, or significantly delayed shipments from delivery providers. A few other people also felt that certain products arrived damaged or with broken components, which made styling quite difficult for them.
Auto-generated from all reviews of this business. For reference only.Pony tail wasn’t what I expected and wig’s!!tangled to fast within days
Hi, we are so sorry to hear that. We suggest reading the care instructions in the packing that are provided by the manufacturer to have a more seamless experience. - SamsBeauty
Thank you so much for the awesome review! - SamsBeauty
My order arrived as expected on time exactly what I ordered perfect fit love the time, man that they sent out. I did not receive the free gift as promised,so I don’t know what happened there. I’ll give them another chance. I’ll probably order something very soon. Thanks so much.👌🏽
Thank you for your feedback and continued support. We are glad your delivery was timely and accurate, though we apologize for the discrepancy regarding the promotional free gift. Our team is investigating the fulfillment error, and we look forward to providing a flawless experience on your next order. - SamsBeauty
Hi, it appears your returned order is currently being processed. Thank you for your patience. - SamsBeauty
Shipping has gotten faster, and I'm here for it. SamsBeauty for the win.
Thank you so much for the wonderful feedback! Knowing that you consistently have a great experience with us truly means the world to our team. We look forward to providing you with the same great service on your next visit! - SamsBeauty
I have ordered from Sams Beauty for several years, and I have never been disappointed. Their system is easy to use, and the turn around time is fast.
Thank you so much for your continued loyalty over the years! It means everything to us to hear that our ordering system and fast turnaround time consistently hit the mark. We truly appreciate your support and look forward to serving you for many more years to come! - SamsBeauty
Thank you so much for the wonderful feedback! Knowing that you consistently have a great experience with us truly means the world to our team. We look forward to providing you with the same great service on your next visit! - SamsBeauty
They are legit and the shipping is pretty quick. Great company. Been going here for years for hair. Would recommend.
Feedback like yours truly makes our day! Thank you for trusting us with your hair for years and for highlighting our quick shipping. We’re so grateful to have you as part of our community! - SamsBeauty
Always have a good experience with this company!
We really appreciate you taking the time to share this! It’s fantastic to hear that you always have a positive experience when shopping with us. Thank you for your continued support—we can't wait to serve you again soon! - SamsBeauty
Thank you so much for the wonderful feedback! Knowing that you consistently have a great experience with us truly means the world to our team. We look forward to providing you with the same great service on your next visit! - SamsBeauty
Took too long to come I had to find the hair somewhere else
Hi, please accept our sincere apologies for the shipping delay. We know how important timing is when you're preparing for a style, and we regret letting you down this time. We hope you'll give us another chance to provide the reliable service you deserve in the future. - SamsBeauty
Sam's Beauty has a wide choice of products, competitive pricing and fast delivery!There aren't many online shops that can compete in all 3 of those categories. I highly recommend Sam's Beauty as your 1st source!!
Thank you so much for the stellar review! We work hard to offer a massive selection, competitive pricing, and fast shipping, so it means the world to know we stand out. We truly appreciate your strong recommendation and look forward to serving you again soon! - SamsBeauty
My wig stopped tracking on 08/03/26 and reached out a few times about it. I had to even contact Amazon about the tracking. The first lady I spoke with did not have the best attitude or customer service as she nonchalantly responded that I have to wait on Amazon and then get a refund. I really wanted the wig instead of the refund. The 2nd lady I spoke with was understanding and kind. I know in the times we are living in, people are dealing with a lot so the first lady might not have known that her tone was sending a negative vibe. That is the only reason I gave a 3. I also purchased it because I had a birthday and wanted to treat myself. I want to reorder but I'm afraid of this happening again. The response to my review insinuated that there was some dishonesty because I never said that. I just wanted my wig. After being refunded, I checked the tracking again and it said that it was being shipped back to the seller. I never cancelled the order or asked for a refund. I asked them to update me on the tracking. I started ordering from Sam's beauty after going through cancer and I never had issues like this. I just wanted my wig so there was never dishonesty on my end. But I did get not so great customer service on my first call in about the missing wig. The 2nd lady was great and I stand on my original review.
Hi, we are terribly sorry to hear the frustration that was experienced with your order. As a valued customer, we apologize that you felt misunderstood. We take the concern of being 'dishonest' very seriously, and we assure you all the details were presented in our return and shipping policy that you agree to upon placing an order with us. We sincerely apologize if those details were not clarified enough. - SamsBeauty
Hair product is exactly as described. Moderately priced and delivered in a timely manner. Going to order again.
Thank you so much for the wonderful feedback! We are thrilled to hear the hair product met your expectations and arrived right on time. We truly appreciate your support and look forward to your next order with us! - SamsBeauty
It was fast, they delivered what ordered
Thank you so much for the wonderful feedback! Knowing that you consistently have a great experience with us truly means the world to our team. We look forward to providing you with the same great service on your next visit! - SamsBeauty
Ap and ordering process was easy and complication free. I did not have to wait weeks for my order. I got exactly what was advertised, my oder looked exactly like products advertised. I look fabulous in all my items, people stooped me on the streets to compliment my hair, every where I went and every time I wore each of my wigs. These wigs are empowering, I felt good and looked fabulous wearing them. Shh, they thought they were my natural hair, shh. I am still smiling. Thank you!
Thank you for sharing such an amazing review! We work hard to ensure our items match the advertisements and arrive quickly, so it's fantastic to know you love your pieces. Hearing that your wigs feel empowering and look completely natural to everyone you meet is the best compliment we could ask for. Thank you for choosing us! - SamsBeauty
The hair is so wonderFul the quality is outstanding.. the discounts are amazing so we have the opportunity to try the hair at a reduced price.. I am loving how it came out .. it changed my appearance I look so much younger .. I will continue to purchase from here .. YOU ALL HAVE MY BUSINESS.. 1 million stars
Thank you so much for the 1 million stars! It means the world to hear that you love the quality of our hair and that our discounts make it easy to try fresh styles. We love knowing your new look brought a youthful glow and that you've decided to stick with us. We can't wait to continue serving you! - SamsBeauty
Great find for my hair business! Good price too. The shipping was excellent. Will buy again and recommend.
Thank you so much for this wonderful feedback! We're thrilled to hear that you found a great piece for your hair business at a price you love. Fast shipping and your satisfaction are top priorities for us. We truly appreciate your recommendation and look forward to serving you again soon! - SamsBeauty
Thank you so much for taking the time to share this! - SamsBeauty
Weird return policy and products look nothing like the pictures
Hi, we are terribly sorry to hear the frustration that was experienced with your order. As a valued customer, we apologize that you felt misunderstood. We take the concern of being 'dishonest' very seriously, and we assure you all the details were presented in our return and shipping policy that you agree to upon placing an order with us. We sincerely apologize if those details were not clarified enough. - SamsBeauty
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