SamsBeauty is a hair and beauty department store committed to serving beauty lovers around the world. Our unrelenting dedication is focused on providing the latest and most fashionable hairstyles, a wide range of products, top-notch tools and stylish accessories, all at the most competitive prices. At the heart of our mission is our unwavering commitment to customer satisfaction, represented by SamsBeauty's 'Best Price Guarantee'.
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Is SamsBeauty legit?
SamsBeauty (www.samsbeauty.com) has a 4.4 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-28.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the impressively wide selection of affordable beauty products, beautiful packaging, and extremely swift delivery times across all orders. Many consumers also highlight the exceptional quality of the wigs and hair extensions, mentioning they look very natural, fit comfortably, and last for many years.
Though some customers experienced frustrating issues with incorrect item colors, missing package contents, or significantly delayed shipments from delivery providers. A few other people also felt that certain products arrived damaged or with broken components, which made styling quite difficult for them.
Auto-generated from all reviews of this business. For reference only.
It was delivered fast and safely. It was easy to track and see where the package was. The wig is so pretty and easy to style! It doesn’t tangle much
Reply from SamsBeauty2026-08-20
Thank you so much for the wonderful feedback! We are thrilled to hear that your order arrived quickly and safely, and that our tracking process was helpful. Knowing that you love the wig and are experiencing minimal tangling makes our day. We truly appreciate your business and hope to serve you again at Sam's Beauty! - SamsBeauty
I ALWAYS HAVE A GOOD EXPERIENCE EVEN THOUGH SOME OF THE WIGS DON'T LOOK LIKE THE PICTURE.
MOST OF THE TIME I CAN MANAGE THEM TO GET THE LOOK I WANT OR SAW.
Reply from SamsBeauty2026-08-21
Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you consistently have a great experience with us. We also truly appreciate your honest note regarding wig styling and picture accuracy—your feedback helps us continually improve our product photos. We're so glad your styling skills bring those looks to life, and we look forward to seeing you again soon! - SamsBeauty
My order was not sent I had to dispute to get a refund. The hair I did receive was great but did not receive all my items and the packs received were very small and I couldn’t get more as the color was sold out
Reply from SamsBeauty2026-08-20
Hi, it appears our cs team was contacted for some missing items which they already provided a resolution for. We apologize for the inconvenience. - SamsBeauty
Thank you for the wonderful review! We are so glad to hear that you are loving the hair and that the color is a perfect match for you. Providing high-quality hair in beautiful shades is what we love to do. We appreciate your business and hope to see you again soon! — SamsBeauty
You guys gave me this for like 25 bucks and the drawstring snapped within the week. Holding it together with hairpins, thanks.
Reply from SamsBeauty2026-08-19
Hi, we are terribly sorry to hear the frustration that was experienced with your order. As a valued customer, we apologize that you felt misunderstood. We take the concern of being 'dishonest' very seriously, and we assure you all the details were presented in our return and shipping policy that you agree to upon placing an order with us. We sincerely apologize if those details were not clarified enough. - SamsBeauty
Thank you for the fantastic review! We are so glad to hear that you were pleased with both our delivery speed and our customer service. Providing a seamless shopping experience from start to finish is always our top priority. We appreciate your support and look forward to serving you again! — SamsBeauty
Samsbeauty is the go to spot for all your beauty needs and I'm one satisfied customer
Reply from SamsBeauty2026-08-18
Thank you for taking the time to share your experience. We greatly appreciate your support and look forward to serving you again in the future! — SamsBeauty
Thank you for taking the time to share your experience. We greatly appreciate your support and look forward to serving you again in the future! — SamsBeauty
Thank you for taking the time to share your experience. We greatly appreciate your support and look forward to serving you again in the future! — SamsBeauty
I have been purchasing my braiding hair from here for over 5 years. My go to to find a variety of brands, textures, colors and lengths.
Reply from SamsBeauty2026-08-19
Thank you so much for your incredible loyalty over the past 5 years! We are absolutely thrilled to be your go-to destination for braiding hair. Providing a massive selection of brands, textures, colors, and lengths is exactly what we strive for, and it is wonderful to know we consistently hit the mark for you. We truly appreciate your continued support and look forward to serving you for many more years to come! — SamsBeauty
Was not what expected still could not believe as a faithful client of 6 years that when my clients hair products got lost , that they would not resend it or do s claim.
Reply from SamsBeauty2026-08-19
Hi, we are terribly sorry to hear the frustration that was experienced with your order. As a valued customer, we apologize that you felt misunderstood. We take the concern of being 'dishonest' very seriously, and we assure you all the details were presented in our return and shipping policy that you agree to upon placing an order with us. We sincerely apologize if those details were not clarified enough. - SamsBeauty
Hi, we are terribly sorry to hear the frustration that was experienced with your order. As a valued customer, we apologize that you felt misunderstood. We take the concern of being 'dishonest' very seriously, and we assure you all the details were presented in our return and shipping policy that you agree to upon placing an order with us. We sincerely apologize if those details were not clarified enough. - SamsBeauty
Fast ship and items wrapped securely. Also a great price .
Reply from SamsBeauty2026-08-19
Thank you for the fantastic review! We are thrilled to hear that you were pleased with our fast shipping and secure packaging. Providing quality items at a great price is always our goal. We truly appreciate your business and look forward to your next order! — SamsBeauty
i Like the fast promt shipping and the products are always packaged very neat with care. Customer service always help and its Great wonderful communication
Reply from SamsBeauty2026-08-18
Thank you for taking the time to share your experience. We are delighted to hear that you were pleased with our prompt shipping, secure packaging, and helpful customer service. Your kind words mean a lot to our entire staff. Thank you for choosing us, and we look forward to providing you with another great experience soon! — SamsBeauty
Thank you for taking the time to share your experience. We greatly appreciate your support and look forward to serving you again in the future! — SamsBeauty
Because y'all be having my weeks the stuff that I need for my hair and my ponytails and when I want to get my hair braided up so y'all be having the stuff that I need and y'all be doing good pricing the price is be good......,.
Reply from SamsBeauty2026-08-18
Thank you for sharing your wonderful feedback! We take a lot of pride in maintaining a wide selection of hair and styling essentials so that our customers always find exactly what they are looking for. We are delighted to hear that you are enjoying our affordable pricing as well. We truly appreciate your business and look forward to your next visit! — SamsBeauty
I have been using your site for about 12 years now and I always have a great experience. Delivery is always swift and the products are always packaged very well. There is also such a great variety of items to choose from. I always find what I need and discover new things. Good job guys!👍
Reply from SamsBeauty2026-08-18
Thank you for the fantastic review! 12 years of support is a tremendous milestone, and we cannot thank you enough for your continued loyalty. We're delighted that you consistently enjoy our fast shipping, secure packaging, and vast product variety. We look forward to continuing to provide you with an excellent experience at SamsBeauty. - SamsBeauty
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