Samsung Parts (www.samsungparts.com) has a 3.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 52% rate it 4 stars or higher while 44% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, kind, and knowledgeable when assisting consumers with specific appliance orders. People also deeply appreciate the prompt and efficient delivery service, consistently noting that necessary replacement items arrive very quickly and are securely packaged for safe transit. Some reviewers were not happy with recurring issues such as receiving incorrect parts, extremely high shipping costs, or experiencing significant delivery delays over several weeks. Furthermore, some people mentioned frustrating experiences with unhelpful customer support representatives, unresolved complaints, and missing hardware components in their shipments.
Auto-generated from all reviews of this business. For reference only.This is the worst company ever. It is impossible to contact them by phone. I have an order in for 3 months. Tried calling numerous times. Despite their recorded message they will never call you. Finally a response to email 10 days ago to confirm model number, obviously another stall tactic, still no parts. Don’t ever do business with them.
101 reviews matching
samsungpartsusa.com
RobotShop
AndaSeat
CPR Call Blocker USA
UGREEN
MiOT Store
Dakota Lithium Battery
Synoshi