SharperImage.com offers consumers home electronics, air purifiers, gifts and other high-tech lifestyle products through its website and catalog.
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Is SharperImage.com legit?
SharperImage.com (www.sharperimage.com) has a 4.0 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 73% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 82% of negative reviews; Reviews mostly discuss Product, User experience, Price. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently share that browsing the online catalog is very convenient, allowing shoppers to easily discover unique merchandise and interesting items for various special occasions. Many people also praise the helpful customer support team and appreciate receiving their orders in a timely manner without experiencing any major issues.
Some reviewers were not happy with unexpected high shipping costs and confusing pricing discrepancies that made certain items feel overly expensive. Consumers additionally noted occasional difficulties regarding order accuracy, such as receiving incorrect product details, wrong recipient addresses, or experiencing frustrating delivery delays.
Auto-generated from all reviews of this business. For reference only.
Signing out after finishing the order I was misled on checking out and then had to start over again on inputting data ended up loosing my desired ship to address which I will now have to forward on once I get it delivered to my home
Reply from SharperImage.com2026-07-27
Thank you for your feedback. We are sorry to hear you had a difficult ordering experience and we would like to assure you this is not what we wanted for you when ordering with us. This feedback has been escalated to our team for further review of changes we can make to the website for a better checkout experience.
Sharper Image Knows The Importance Of Product Knowledge
I was deciding between Sharper Image and two others. I really like the information that was given, describing each function and how it would benefit me. The discount was certainly welcome, however understanding the product is vital.
Reply from SharperImage.com2026-07-27
Thank you for your feedback! We are happy to hear you had a good experience with us and enjoyed your savings. We look forward to you receiving your order and thank you for shopping Sharperimage.com!
Your representative was very efficient with order processing. I appreciated her expertise.
Reply from SharperImage.com2026-07-27
Thank you for your feedback! We are happy to hear you were happy with your experience working with our agent and we thank you for shopping Sharperimage.com. We hope you have a wonderful day!
Bought a sharper image suitcase from TK Maxx for £60. I bought this given the well advertised warranty card, which states rigirous quality assuarnce tests have been conducted.
One of the wheels came off during it's maiden trip. I contacted their customer service on return from holiday. Fair to say they were very quick to exonerate themselves from the warranty cover.
I accepted this and then enquired about purchasing a spare wheel. Their follow up reply stated, "we don't manufacture spare parts for their range of suitcases". So now having to find a workaround, you honestly couldn't make it up. So please avoid purchasing from them! Total waste of money.
Reply from SharperImage.com2026-07-27
Thank you for contacting SharperImage.com. I wish you were not having trouble with your item! I can certainly help you by providing the right contact. The product about which you are inquiring is manufactured by a company called Olivet International For further assistance, regarding replacements, manuals, parts, or additional questions please visit https://www.olivetintl.com/ or call 1-800-856-9119.
Cossort was extremely helpful and made my experience a happy one!
Cossort was extremely helpful and when there seemed
to be a difference in numbers on their computer, she got it corrected. Very helpful. I hope everyone uses Sharper
Image and has such good experience!
Reply from SharperImage.com2026-07-27
Thank you for your feedback! We are happy to hear you enjoyed your experience working with Cossort. This feedback will be escalated to her directly. Thank you for shopping Sharperimage.com!
The website was easy to navigate and I found what I was looking for, and the check-out process was easy.
Reply from SharperImage.com2026-07-23
We are happy to hear you had a positive experience with our ordering system and we look forward to working with you again. Thank you for shopping with www.sharperimage.com!
ORDER TRACKING TO A CORRUPT WEBSITE CLAIMING TO TRACK ITEM PURCHASED
Reply from SharperImage.com2026-07-27
Thank you for your time and your feedback. We are sorry to hear you are having trouble tracking your order and we would like to assist you further. Please give us a call at (877)714-7444 to speak with a specialist further.
Sharper Image offers unique merchandise. They have something for everyone. I recently purchased an outdoor misting fan and it is good looking, modern and cooling. It arrived in good condition
Reply from SharperImage.com2026-07-24
Thank you for your feedback; we look forward to working with you again! Thank you for shopping www.sharperimage.com.
Ease of use with coupon/promo codes. Fast and secure functionality of website. Great quality items!
Reply from SharperImage.com2026-07-24
We are happy to hear you had a positive experience with our ordering system and we look forward to working with you again. Thank you for shopping with www.sharperimage.com!
Checkout was easy and the item is being shipped the next day. I do wish you would let us double up the "coupons" because your items are very expensive.
Reply from SharperImage.com2026-07-22
Thank you for your time and your feedback. We apologize for any frustration our promotional coupon policy may have caused and this feedback has been escalated to our management team for further review of that policy and changes we can make.
Everything went great. I knew what I wanted, found it quickly, and got it ordered. It all was within just a few minutes. No fuss. No trouble. Thanks!
Reply from SharperImage.com2026-07-22
We are truly happy to hear your ordering experience was smooth and trouble free! We thank you for shopping Sharperimage.com, we hope you have a wonderful day!
We are happy to hear you find we are easy to work with and we look forward to working with you again in the future! Thank you for choosing Sharperimage.com, we hope you have a wonderful day!
My chat question got an immediate response, and the needed information was immediately provided.
Reply from SharperImage.com2026-07-23
Thank you for your feedback! We are happy to hear you were able to get your answers quickly and easily with our chat team! Thank you for choosing Sharperimage.com, we hope you have a wonderful day!
Haven't tried you product yet as I just ordered it. But for such a small item $15.00 was too much for shipping!
Reply from SharperImage.com2026-07-27
Thank you for your time and your feedback. We are sorry to hear you were unhappy with the shipping fee applied to your order and we are happy to ensure this is refunded as a courtesy. Please give us a call at (877)714-7444 to speak with a specialist further.
Received the order within 2 days of placing it.
The rotating seat for the car is just what I needed to make exiting easier.
The clock/sound machine is a welcome addition to our bedroom.
There weren't any instructions on setting it up included in the box.
Reply from SharperImage.com2026-07-22
Thank you for your feedback Glen! We are truly happy to hear you are happy with your units and we are truly sorry to hear your clock sound soother did not arrive with set up details. We are happy to ensure these are sent to you immediately. Please give us a call at (877)714-7444 to speak with a specialist further.
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