SharperImage.com offers consumers home electronics, air purifiers, gifts and other high-tech lifestyle products through its website and catalog.
Written by the business, not verified by us.
Is SharperImage.com legit?
SharperImage.com (www.sharperimage.com) has a 4.0 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 73% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 82% of negative reviews; Reviews mostly discuss Product, User experience, Price. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently share that browsing the online catalog is very convenient, allowing shoppers to easily discover unique merchandise and interesting items for various special occasions. Many people also praise the helpful customer support team and appreciate receiving their orders in a timely manner without experiencing any major issues.
Some reviewers were not happy with unexpected high shipping costs and confusing pricing discrepancies that made certain items feel overly expensive. Consumers additionally noted occasional difficulties regarding order accuracy, such as receiving incorrect product details, wrong recipient addresses, or experiencing frustrating delivery delays.
Auto-generated from all reviews of this business. For reference only.
You have a product that seems to be just what we need. Easy to order.
The discount confused me. I believe it was 25% but of what number. How did the figure of $57.49 get I had 2 gift cards and could not use them. STOP
Reply from SharperImage.com2026-08-03
Thank you for your time! We are sorry to hear the discounts offered provided confusion with your ordering process. Please know this is not how we want you to feel about any discount we provide and this feedback has been escalated to our team to ensure the verbiage used with the discounts is changed to ensure a seamless experience when using your discount offers on future orders.
They said $25 off at checkout, but didn't give it to me.
Reply from SharperImage.com2026-07-31
Thank you for your time and your feedback. At this time we show a free shipping code was applied to this order and since only one promotional offer may be used per order that $25 off did not apply. We are happy to ensure this is refunded, please allow 5-7 days for this to reflect depending on your financial institution.
It was easy to to make a selection that was blue for me and another one that was pink for my granddaughter.
Reply from SharperImage.com2026-07-30
We are happy to hear you were able to order the colors you wanted for both yourself and your granddaughter! We look forward to you receiving your items and thank you for shopping sharperimage.com!
Selection process easy. The discount process is OK.
Reply from SharperImage.com2026-07-30
We are happy to hear you are happy overall with your experience working with us. Thank you for choosing Sharperimage.com, we hope you have a wonderful day!
I was having a problem applying my Promo Code on a recent order and one of your Customer Support walked me through the process on the phone. She was very polite and helpful.
Reply from SharperImage.com2026-07-30
We are happy to hear our agent was able to assist you and resolve the matter you were facing! Thank you for shopping Sharperimage.com and have a wonderful day!
The delivery address was incorrect after the order was placed. I found 4 different email addresses for the company and all emails were returned as undeliverable.
Reply from SharperImage.com2026-07-27
Thank you for reaching out! We are sorry to hear the delivery address on record with your order is not correct and we would like to ensure this is corrected immediately. Please give us a call at (877)714-7444 to speak with a specialist further.
Ordering process is miserable & not customer focused at all. An item I LOOKED at was added to my order AFTER I received order confirmation for the item I intended to order!!!
Reply from SharperImage.com2026-07-27
Thank you for your time and your feedback! We apologize for any frustration the ordering process has caused. We do show the Portable Evaporative Cooler by Sharper Image was added to your order using our Buy Now feature. We would like to assure you this item has since been removed from the order and will not be shipped. We have escalated this feedback to our management team for further review of the Buy Now feature to ensure this does not happen again.
I love Sharper Image Products since long time ago:)) It’s so useful and easy affordable. Thankfully to the designer!
Reply from SharperImage.com2026-07-27
Thank you for your feedback! We are happy to hear you have enjoyed doing business with us for a long time now and we look forward to working with you in the future!
I’ve not received my product yet but when ordering, Sharper Image customer Service was on point! Refreshing and appreciated!
Reply from SharperImage.com2026-07-27
We are happy to hear you found the ordering experience to be pleasant and refreshing! We thank you for your feedback and your time. Have a wonderful day!
The representative was so attentive to my needs.I had many discounts available for this order
and she handled all professionally.
KUDOS!
Reply from SharperImage.com2026-07-27
Thank you for your feedback! We are happy to hear you were able to apply the best savings possible and your experience with our agent was exceptional! Thank you for shopping Sharperimage.com, we hope you have a wonderful day!
I was supposed to receive a 30% discount on my first order since I am a new customer and did not.
Reply from SharperImage.com2026-07-27
Thank you for your feedback! We are sorry to hear you did not get to apply your preferred savings to this order. I have reviewed the order further and I show a 25% savings was applied to the order saving you $44.99. At this time only one code may be used per order so we cannot combine this with the 30% first time shopper savings, however, we can have the additional 5% savings refunded to you to reflect the better savings of 30%! Please allow 5-7 days for the additional 5% refund to reflect depending on your financial institution.
Instructions quick, totally understanding, reasonable.
This part of my review is for the service taking my order.
The response from SharperImage.com refers to my use of the product I ordered which I have NOT received.
Reply from SharperImage.com2026-07-27
We are happy to hear you were pleased with the unit and its manual details. Thank you for shopping Sharperimage.com, we hope you have a wonderful day.
I was grateful the lighted travel mirror I saw a couple of years ago was still available. My current travel mirror is not lit nor magnified; can't wait to take this on my next trip!
Reply from SharperImage.com2026-07-27
We are happy to hear you were able to locate the item you wanted and we look forward to you receiving that mirror for years of further enjoyment. Thank you for shopping Sharperimage.com, we hope you have a wonderful day.
Ordering was easy, discount very good. I am concerned, however, that a $25 gift card showed up on my order but did not show up in my confirmation of payment. Is completing this survey the condition of receipt of the gift card?
Reply from SharperImage.com2026-07-27
Thank you for your feedback! We are happy to provide more information. This offer is a promotion, $25 is given to you in the form of a physical promotion card. Since this is a gift from us it will not appear on the summary as the summary will only show the items you paid for. This card is sent with your shipped order. Once you receive the card, you can apply it to future orders of $50 or more. Please note, this cannot be combined with any other codes or promotions once applied to your order.
Great products. My only suggestion would be have items bookmarked in their location so that when I hit the back button, it takes me directly back to the last item I viewed instead of the top of the list.
Reply from SharperImage.com2026-07-27
Thank you for your feedback! This has been escalated to our team for further review of changes we can make to the website for a better user experience. Thank you for shopping Sharperimage.com!
We are happy to hear you were able to navigate and use the website with ease and we thank you for your feedback! Thank you for shopping Sharperimage.com, we hope you have a wonderful day!
Information about the product was detailed and accurate. Discounted price got my attention. Look of the fan was what we were looking for.
Reply from SharperImage.com2026-07-27
Thank you for your feedback! We are happy to hear you were able to locate your item and the needed facts about it! Thank you for shopping Sharperimage.com, we hope you have a wonderful day!
SmileSet
Hike Footwear
SILKSILKY
SpotOn Fence
Petlibro
Laura Geller Beauty
Visible
UGREEN