SharperImage.com offers consumers home electronics, air purifiers, gifts and other high-tech lifestyle products through its website and catalog.
Written by the business, not verified by us.SharperImage.com (www.sharperimage.com) has a 4.0 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 73% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 82% of negative reviews; Reviews mostly discuss Product, User experience, Price. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers frequently share that browsing the online catalog is very convenient, allowing shoppers to easily discover unique merchandise and interesting items for various special occasions. Many people also praise the helpful customer support team and appreciate receiving their orders in a timely manner without experiencing any major issues. Some reviewers were not happy with unexpected high shipping costs and confusing pricing discrepancies that made certain items feel overly expensive. Consumers additionally noted occasional difficulties regarding order accuracy, such as receiving incorrect product details, wrong recipient addresses, or experiencing frustrating delivery delays.
Auto-generated from all reviews of this business. For reference only.No notice on shipping time. Order is almost a week old and still no email on shipment. Payment was post to credit card before shipment. I thought shipment was to occur prior to charges being posted. Still no shipping time noted!!!!!
I didn’t get free shipping that the order said I would get by spending a certain dollar amount which I did.
The experience was what it is supposed to be.
It was helpful to see images of new and suggested categories of products and Sharper Image automatically applied a credit that was coming to me making it easy to finalize my purchase.
Associate was really good, but I didn't like the discounts being for "NEXT" time
Very accurate descriptions. Great pictures, easy to navigate and make decisions. Thank you
We are happy to hear you have had a pleasant experience thus far with ordering and with your item! Thank you for shopping with Sharperimage.com, we hope you have a wonderful day Pauline.
Navigating web site is a little confusing. Entering a code for wanted item did not take me to that item. Gave me choices for unrelated items and for desired item. Several items were out of stock, needed to be on a wait list to be informed when available.
Thank you for your feedback. We are sorry to hear you experienced trouble when locating your items and found some of those items were out of stock. Please know we are restocking our inventory as quickly as possible and you can expect an update email shortly confirming your items are back in stock!
The item was ordered for my niece based on positive results that my husband has with using the hand machine. It clearly stated that I would receive an email when it was shipped. I watched fir the email so I could let my niece know it had been shipped. After a week I told my niece that I had not received notice of the item shipping yet and she told me she had received it a few days ago. With that being said, the item apparently was shipped quickly but if told an email would be sent when shipped, some folks actually do watch their email.
Thank you for your feedback Becky. We are truly sorry to hear you did not receive your shipping confirmation email. Please know this will be received further to ensure it does not happen again.
Reputation. The products I have gotten in the past were of high quality and durable. I do not hesitate to suggest to my senior friends where to shop without disappointment. Items arrive in good condition and on time. L.R.
I tried calling to get my gift card and it took awhile. The operator who tried to them handle my order could not do it with the card and the supersaver promo. I went back on line and did it myself but i did take a while to find where to enter my gift card
I had misplaced my magazine with the information of my order. I took a chance and called your number. Your representative not only found my two orders but could explain to me what had been cancelled, refunded, and delayed. She gave me specific dates of when I could expect shipping and restocking. She took my reorder right away. It was a most satisfying experience all around. THANK YOU!
My representative understood my problem and solved it! And, I was still able to complete my transaction. There is a smile on my face! And, you should try and clone her! And, because of her knowledge I'll continue to be a customer
Shipping is extremely higher than similar items by similar type companies!!
I ordered this item as a birthday gift on July 30 and have yet to receive any shipping notification, and it is now August 9. There has been no communication since placing my order.
Your sales person had such patience with me. He was wonderful (don't remember his name) I am very deaf and that makes the telephone very difficult sometimes.
Thank you for your feedback Julia! We are happy to hear your agent was able to assist you with your ordering experience and we hope you enjoy that order once delivered! Thank you for shopping sharperimage.com, we hope you have a wonderful day!
Ordering was difficult and kept getting messages that it was a suspicious page
It was easy to find just what I was looking for, and the price was much lower than expected! All around good experience!
We are happy to hear your experience has been good all around! This is exactly how we want you to feel when ordering with us Charles! Thank you for shopping sharperimage.com, we hope you have a wonderful day!
After many years of purchasing items from Sharper Image both in store and on-line, I have never been disappointed either in the merchandise or the delivery. I am hopeful that this order will be as satisfactory as all my previous purchases. I always look forward to receiving the Sharper Image catalog.
Thank you for your time Thomas! We are happy to hear you are a long time and loyal Sharper Image customer! We look forward to you receiving your items and your new catalog as well. If you have any further questions or concerns, please give us a call at (877)714-7444 to speak with a specialist further.
I would not call it great but it was good. I bought something I wanted however at check out the bot would not let me use my Vanilla gift card
Thank you for your feedback. We are happy to hear you were able to locate the item you wanted and you were able to place your order! Please know we do accept pre-paid credit card gift cards, however since we only allow one payment method per order the gift card will have to be valid for the full amount of the order to be able to be applied. We are happy to assist you with any further questions or concerns you may have at this time. Please give us a call at (877)714-7444 to speak with a specialist further.
Great products and great service. Disappointed with the shipping charges. You promote that I will get shipping charges reversed, but it only come as a credit for a potential future order. Deceiving and I shouldn't be held hostage to get the shipping money back on "future order" There probably won't be one because of that.
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