Spider Farmer supplies high-quality indoor grow equipment: led grow lights, grow tents, ventilations etc. Worldwide warehouses and shipping, 24 hours customer service.
Written by the business, not verified by us.
Is Spider Farmer legit?
Spider Farmer (www.spider-farmer.com) has a 3.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 33% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-30.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Customers frequently mention that orders arrive quickly and safely, packed securely for a smooth delivery process. Buyers truly appreciate the reliable equipment and find the assistance team to be exceptionally responsive, professional, and quick to resolve problems.
Conversely, a small portion of people felt dissatisfied with product durability, noting issues with faulty hardware, broken parts, and missing components. Consumers also described frustrating experiences concerning delayed shipments, lack of tracking updates, and unhelpful communication when attempting product returns. Reviewers mentioned that getting support during these disputes was difficult, leaving them disappointed with the overall resolution process.
Auto-generated from all reviews of this business. For reference only.
Good product to start with. Above-average quality production, and fair pricing.
Where the real kicker comes in is at their customer service. Not often do you see the willingness to provide individual spare parts upon request so easily.
Really did enjoy the interaction with their customer success manager (Lenn is his name) - Will stay with this brand!
Reply from Spider Farmer2025-12-01
Dear Customer,
We are glad to hear that you are happy with our products and services! We appreciate you taking the time to leave us this feedback.
Happy growing!
Best Regards,
Spider Farmer Customer Support Team
I ordered the 3x3x6 complete pro kit with Sf 2000 pro and I couldn’t be happier. I received tracking within 48 hours. Everything delivered in about 10 days. Quick helpful and responsive customer service. Excellent quality durable materials. My only comments would be I could never find specific step by step setup/installation instructions for each piece. But everything is set up and ready to go. Overall I’m glad I went with spider farmer
Reply from Spider Farmer2025-09-10
Dear Customer,
We are glad to hear that you are happy with our products and services! We appreciate you taking the time to leave us this feedback.
Happy growing!
Best Regards,
Spider Farmer Customer Support Team
Spiderfarmer
VIVOSUN
Mars Hydro
Vakkerlight
AC Infinity
Mimosa Hostilis Shop
LensCrafters
Enphase Energy