Stash is a personal finance app that can help anyone improve their financial life.From budgeting to saving for retirement, Stash features banking, investing, and advice all in one app. We’ve helped millions of Americans reach their financial goals–all for one low monthly price.
Written by the business, not verified by us.Stash (www.stash.com) has a 3.8 out of 5 rating on OK.one, based on 220 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 48% of negative reviews; Reviews mostly discuss User experience, App, Product. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers truly love how easy the platform is to navigate, making it very simple to invest small amounts of money and build a diverse portfolio over time. People also appreciate the incredibly helpful educational tools, financial guidance, and resources provided which make learning about the stock market accessible for complete beginners. However, some customers also noted occasional difficulties with account verification processes, slow transaction times, or unexpected changes when managing specific investment accounts. Reviewers occasionally mentioned frustrating technical glitches within the application or ongoing problems regarding receiving their physical debit cards as expected.
Auto-generated from all reviews of this business. For reference only.It nice to be able to get free stocks or free money for these reasons stash is a good app.
Hi Amy, We’re glad to hear Stash has been a helpful app for you. Thank you for sharing your feedback with us. If you ever have questions, our Learn resources at http://learn.stash.com and the AI Money Coach in the app can be useful places to start. The Stash Team
It was very confusing and no help whatsoever.
Hi Heather, We’re sorry to hear the experience felt confusing and unhelpful. That’s not the impression we want to leave, and we appreciate you letting us know. Please reach out to [email protected] or (800) 205-5164 (M–F, 8am–8pm ET) so we can help further. The Stash Team Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.
I was told that if I chose to redeem to my Skrill card, the transaction would be instant or at least within 24 hours. I am now going on day four, and my redemption is still sitting in "requested" status. To make matters worse, trying to get help is impossible. You only get to talk to a robot that repeats the same script over and over. I was finally promised that a real human would get back to me, but I still haven't heard a single word from anyone. The lack of communication and delayed payouts are incredibly frustrating. They need to fix their customer service and process redemptions in the timeframe they actually promise.
Hi Brittney, We’re sorry for the frustration this has caused, especially when you were expecting a quicker response and clearer communication. We understand how concerning it is when a redemption stays pending longer than expected and support feels hard to reach. Please contact us at [email protected] or (800) 205-5164 (M–F, 8am–8pm ET) so our team can review this with you directly. The Stash Team Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.
Hi, We’re glad you took the time to share this with us. Even a short note like this means a lot, and we’re happy to hear your experience was a positive one. If questions ever come up, you can also check out http://learn.stash.com or the AI Money Coach in the app. The Stash Team
I love it I hope it help me build my investment and earn more money pay my bills.
Hi FEITAMA, We’re glad you took the time to share this with us. Building a stronger money habit can feel meaningful, and we’re happy to be part of that journey. For general guidance, you can also check out learn.stash.com or the AI Money Coach in the app. Thanks again for your feedback. The Stash Team
The beginning of my relationship with Stash is looking great!
Hi Christy, Seeing this made our day. We’re glad the beginning of your experience with Stash is off to a strong start, and we appreciate you taking the time to share that with us. If any questions come up, our Learn resources at http://learn.stash.com and the AI Money Coach in the app can be helpful. The Stash Team
Their doing just fine for what they're supposed to be doing.
Hi Amina, We appreciate you taking the time to share this. It’s good to hear things are meeting expectations overall, and we’ll keep working to make the experience as smooth as possible. If anything ever feels unclear, our support team is here at [email protected] or (800) 205-5164 (M-F, 8am-8pm ET). The Stash Team Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.
Hi Darrick, We hear you. Even when a review is brief, we still appreciate you taking the time to leave it. If you ever want help or have questions, our support team is available at [email protected] or (800) 205-5164 (M-F, 8am-8pm ET). The Stash Team
Great app for automatically investing your chosen amount of money each week into either stocks, bonds, or both. Very easy sign-up process that takes you through setting up your profile for what kind of investing Stash thinks is right for you. I just trusted the process since I don't know much about stocks or bounds. Before signing up, I was told that if I deposit $5 into my account after signing up that I would get a $25 bonus. I never got any notice that I received that. I don't have much experience with Stash yet since this is my first day of using it, but that is my rating and reasoning so far.
Hi Edward, We appreciate you taking the time to share this, and it helps to hear that the setup process felt easy to follow. We also understand the concern about the bonus not showing up as expected. Since we can’t review account details here, please reach out to [email protected] or (800) 205-5164 (M-F, 8am-8pm ET) so our team can take a closer look. You can also check out our Learn resources at http://learn.stash.com or the AI Money Coach in the app for general guidance. The Stash Team Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.
Being so new to investing, I find Stash to be uncomplicated enough for me to feel more confident that I am doing a good thing.
Hi Gabrielle, It’s encouraging to hear that Stash feels straightforward as you’re getting started with investing. Building confidence matters, and we’re glad our app has helped make things feel a little clearer. If you ever want extra guidance, you can check out http://learn.stash.com or the AI Money Coach in the app. The Stash Team
Hi Mandi, We appreciate you sharing this. When something feels complicated, that can be frustrating, and we want your experience to feel clearer and more manageable. If you'd like help walking through it, please contact [email protected] or (800) 205-5164 (M-F, 8am-8pm ET). You can also check out our AI Money Coach in the app for personalized financial guidance. The Stash Team Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.
This app is great! They make it easy to invest with their suggestions and advice. They make it easy to become knowledgeable in something. I had no idea what I was doing before. It’s a great way to set up your future.
Hi Robert, Seeing this made our day. We’re glad to hear the app has helped make investing feel more approachable and that the learning resources have been useful. Thank you for taking the time to share your feedback. If you ever want more general guidance, you can also check out http://learn.stash.com or the AI Money Coach in the app. The Stash Team
great customer service experience and they have everything that they say they do with easy to set up
Hi Corey, Seeing this made our day. We’re glad the setup felt straightforward and that your experience with our customer service has been a positive one. Thank you for taking the time to share your feedback. If questions come up later, you can also check out learn.stash.com or the AI Money Coach in the app for general guidance. The Stash Team
Hi Xavier, We’re sorry for the trouble here. Login issues can be frustrating, and we want to help get this sorted as quickly as possible. Please contact us at [email protected] or (800) 205-5164 (M-F, 8am-8pm ET) so our team can assist you directly. The Stash Team Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.
I transferred money INTO my stash account and not only did they freeze my account, they didn’t give me the bonus that I was supposed to get for adding 5 bucks. This place is jenky. Don’t get this app. Don’t trust them with your money.
Hi Casey, We’re sorry to hear about this experience. We understand how frustrating it can be when something doesn’t go as expected, especially with account access and a promotion. Please contact us at [email protected] or (800) 205-5164 (M-F, 8am-8pm ET) so our team can review this with you directly. The Stash Team Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.
I love stash you can by and trade with no problem. Also save money and give savings and bonuses from using the credit card
Hi Amber, We’re glad to hear you’ve had a smooth experience and that the app has been helpful for both saving and investing. Thank you for sharing your feedback with us. If you ever have questions, our Learn center at http://learn.stash.com and the AI Money Coach in the app can be helpful resources. The Stash Team
Avoid them! Horrible customer service was transitioned from stockpile and horrible communication. can't get my money. Now they said that they sent it back in may. never did receive the checks. I reached out several times w no response or resolution. Go with some more reputable and free companies.
Hi Michelle, We’re sorry to hear about the frustration and lack of communication you’ve experienced. Being moved from one platform to another and then not getting a clear resolution is understandably upsetting. Please contact [email protected] or (800) 205-5164 (M-F, 8am-8pm ET) so we can review this with you directly and help you understand your options. The Stash Team Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.
Takes forever to get my money back, so far its been almost 2 weeks since I closed my account! Im getting the feeling that they've kept it, it is an Elon Musk company.... 😠 😡 😤
Hi Rachelle, We’re sorry to hear about the delay and how frustrating this has been. We can’t look into account-specific details here, but our support team can help review the next steps and answer questions about the process. Please contact [email protected] or (800) 205-5164, Monday through Friday, 8am to 8pm ET. The Stash Team Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.
Hi Joan, We’re sorry to hear this and understand how upsetting that feels. We can’t look into account details here, but our support team can help review what happened and discuss next steps. Please contact us at [email protected] or (800) 205-5164 (M-F, 8am-8pm ET). The Stash Team Our response is for customer servicing purposes only, and should not be construed as an advertisement of Stash's offerings and services.
Easy-to-use. You choose the level of risk you're willing to take.
Hi, We’re glad to hear the app feels easy to use and that the risk level controls have been clear. Keeping things simple and understandable matters to us. If you ever want more general guidance, you can check out http://learn.stash.com or the AI Money Coach in the app. Thanks for sharing your feedback. The Stash Team
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