Did what it says on the tin
Smooth and (very) quick transaction. I ordered on the Ticket City website at 2:55PM and received a TicketMaster email to transfer the ticket to my account at 2:56PM.
About TicketCity
Data updated- Website
- www.ticketcity.com
- Category
- Hobbies & Crafts
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 0% (0/74)
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About this business
TicketCity is a ticket marketplace that offers tickets to sports, concerts and theater events. When you need tickets, TicketCity is the place to go. We've been in business since 1990 and our expert team have personally attended many of the events we offer. Have a question? Our call center is available 7 days a week.
Is TicketCity legit?
TicketCity (www.ticketcity.com) has a 3.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 61% rate it 4 stars or higher while 31% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-11.
What people say
Never got tickets or refund
Never got tickets or refund. Most dishonest and non-trustworthy site I have ever used. Pleas never use this site… They will surely delete this review so I’m taking a screenshot to document their filtering of reviews…should have just admitted mistake and made reparations…but no kept the charade up with their low paid Chinese workers. I questioned worker and she admitted she spoke little English and was given a script. What scumbags this ticketcity is hurting their customers and taking advantage of foreign low paid workers.NEVER,NEVER USE TICKETCITY….
It was great had a good time
It was great had a good time Injoyed everything there thank you
Seller bailed and they upgraded me to…
Seller bailed and they upgraded me to killer seats
Great!
Easy process I had a great time! Will definitely use this company again!!
Call if you’re frustrated…
If you call their number, they will work with you to resolve your issues. I was so frustrated before I called. The service agent was patient and listened to my concerns. We finally figured out, I was using the wrong browser to download my tickets. It was smooth sailing after that. Thanks for all your help!
I was pleasantly surprised how easy it…
I was pleasantly surprised how easy it was to get tickets for the Luke Bryan Farm Tour. Actually was able to get them a day before they officially went on sale. I'll be recommending this site to friends and family 💯
Great tickets
Great tickets, fair price and excellent customer service.
Digital football game ticket
The digital football game ticket did not work at the game entrance. It did work a day before and hours before the game.
tickets
It was really easy to get my tickets
Printed tickets
Our printed tickets that included the QR code allowed my family of 4 to skip the line, quickly get scanned, and enter the stadium. Great experience!
It was a wonderful experience
It was a wonderful experience. Simply perfect.
Scammed??
We were really excited to go to a monster truck event for my friends youngest son’s birthday. Unfortunately, the day before the event, I received an email stating it has been postponed. More unfortunately, I spent nearly $500. Most unfortunately, we cannot go any other time. With all this being said, I requested a refund. I was told since the event was postponed and not cancelled, I could not receive one. Their resolution was for me to then try and sell tickets on my own for an unknown time/day. This is not an appropriate response. I do not sell tickets-Ticketcity does. Then I was told I am not aloud to speak with any supervisors and the phone employee said “I will now politely disconnect the call.” She hung up on me. I then searched the truck show website and couldn’t find any mention of the show in my city-at all. In fact, there was a show listed for a city for that date in a completely different state. Now I’m concerned it was a scam. I believe Ticketcity knew there was not going to be a show in my city and moved forward with selling me the tickets anyway. Perhaps, they are hoping it’s too much of an inconvenience for the buyers to try to get their money back, so Ticketcity can profit. It’s disgusting and I absolutely will be following this through. I will never purchase tickets through Ticketcity again.
Very nice TicketCity thank you
Very nice ticketCity
Great selection for an out of state…
Great selection for an out of state baseball game. Fair price and brisk delivery.
Highly recommend
The tickets were easy to purchase and access to get into the event. Our seats were amazing!
Thanks was really good seat and good…
Thanks was really good seat and good price
Roll Tide
No issues at all.
My agent was very helpful in helping me…
My agent was very helpful in helping me find tickets to Elf the Musical in Columbus, OH. I don't live in Ohio. He had a lot of patience and was friendly.
Elton John in Charleston
Very good concert. Two and a half hours of non-stop hit after hit. It was a very good venue with an Intimate setting. I felt the fees for the ticket, at least to me, exorbitant. Transportation to the venue (by bus) was good but it could have been better organized bussing folks back to their vehicles.
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