For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Electronics & Technology

Otter

Claimed

103 reviews

4.9103 reviews
Write a review

About Otter

Data updated
Website
www.tryotter.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
100% (2/2)
Do you own Otter? Claim this profile for free and start replying to reviews.

About this business

Serving smarter. Our Restaurant Operating System helps restaurants make more money, delight guests, and navigate the ever-changing world of food—all in one place.

Written by the business, not verified by us.

Is Otter legit?

Otter (www.tryotter.com) has a 4.9 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-26.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, kind, and thoroughly patient during the entire onboarding journey. Many consumers also point out that the platform offers a remarkably smooth user experience alongside quick support whenever technical hurdles arise. Reviewers emphasize that the team members ensure every question is answered clearly, making transitions simple. However, some reviewers were not happy with response times and follow-up communication. Some people mentioned experiencing delayed replies and dealing with various representatives who repeatedly offered standard boilerplate solutions without fully resolving complex integration problems.

Auto-generated from all reviews of this business. For reference only.

What people say

Migs helped with account reset

Migs helped with account reset, thanks

Reply from Otter2026-03-06

Hi Jo, Thank you for your review! We're glad to hear that Migs was able to help you with your account reset. We'll be sure to pass along your appreciation to him. If you need any further assistance, we're always here to help! -Alex

made the process easier to understand

very detail oriented.covered all aspects of the new system and menu .answered all questions happily

Reply from Otter2026-03-05

Hi Greg, Thank you for your kind feedback! We're really glad to hear that everything was explained clearly and that all your questions were answered. Looking forward to growing your business together, thanks! -Alex

Finally I got someone who cares

Finally I got someone who cares. Very good service.

Reply from Otter2026-03-05

Hi Marcelo, Thank you for your review! We're really happy to hear that you felt supported and cared for during your experience with us. Don't hesitate to let us know if there's anything else we can help with! -Alex

Super helpful and dedicated to solving…

Super helpful and dedicated to solving our issue!

Reply from Otter2026-03-05

Hi Celia, Thank you for your kind words! We're happy to hear that our team was able to assist and stay dedicated to resolving your issue. Your feedback is greatly appreciated. -Alex

Peter was very helpfull

Peter was very helpfull, Patient and knowladgable of the product.

Reply from Otter2026-03-06

Hi there, Thank you for your kind feedback! We're glad to hear that Peter was helpful, patient, and knowledgeable while assisting you. We'll be sure to share your comments with him. We appreciate you taking the time to leave a review! -Alex

Peter was Awesome

Peter was Awesome. Got all our stores setup in no time at all. Highly recommend working with him!

Reply from Otter2026-03-04

Hi Josh, Thank you so much for the fantastic feedback! We're thrilled to hear that Peter was able to get everything set up quickly and smoothly for you. We'll be sure to pass along your kind words to him! -Alex

Francis was great!

Francis was great!! Went over all the set up process and made this more than easy, and extremely patience answering all questions and concerns.

Reply from Otter2026-03-03

Hi Jacob, Thank you so much for your kind words! We’re thrilled to hear that Francis made the setup process smooth and easy for you. We’ll be sure to pass along your feedback to him. -Alex

Great peter

Reply from Otter2026-03-03

Hey there, Thank you for your review! We’re so glad to hear you had a great experience with Peter. We’ll be sure to share your feedback with him. If there’s ever anything else we can help with, please don’t hesitate to reach out! -Alex

People also looked at