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Written by the business, not verified by us.UK2.net (www.uk2.net) has a 4.6 out of 5 rating on OK.one, based on 196 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 54% of negative reviews. Last updated 2026-09-04.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the dedicated support team is extremely prompt, exceptionally helpful, and always patient when solving various technical issues daily. People really appreciate the fast and efficient assistance provided with domain registrations, secure email hosting setups, and general website management tasks. However, some reviewers were not happy with recent server migrations, explicitly mentioning that their professional email services or website access experienced major disruptions over time. Consumers also noted occasional difficulties regarding account management, missing renewal reminders, and complex technical processes encountered during various backend website updates.
Auto-generated from all reviews of this business. For reference only.Fantastic support! Best ever. Especially a big shout out to Shamsadin who’s been an angel and very helpful. The whole team behind uk2 are amazing and I’m very happy to have my hosting package with them and has great help migrating my files over which they helped with to make the process smooth for me. Thank you 🙏
Prompt, courteous and effective
I had an excellent experience with UK2 support. Daniel N was very helpful, professional, and responsive throughout the entire process
Great support provided by Maher L, Daniel N, and Halyna L.
I found the human support team to be friendly and responsive as well as kind and supportive. I have been a longstanding UK2 customer and the user-friendliness of their website and tools have improved a great deal since the early 2000s. Everything I have purchased has worked as intended, although admittedly the main customer UI can be slow to load sometimes, and renewal fees can be on the high side. I do appreciate that their servers are located in the UK.
very well done, and pay rise for the staff that served me !
Although there were a lot of issues initially to renew my domain it was eventually sorted quiet quickly
Great provider Amazing customer service
The customer service team is brilliant. So helpful.
Excellent support, very quick solution. I was unable to log into one of my domain names. All resolved now, all my domains and webhosting are now under one user name. Thank you for your help today.
Very, in fact extremely, prompt, action in response to my request (regarding down;loading of SSL certificate), was sorted literally within 3 minutes. Overall UK2 are very helpful when i have a technical query. Would highly recommend them to anyone else with a website to host.
It's a little too soon to say. I used to have automatic post tags on my blog, now I have a choice of tags which are mainly for outdated social media which I find strange, although it was not too difficult to make a different choice. I had not changed to you in order to make more money or for any business reasons. I am an older blogger, rather set in my ways but with limited time to attend to extra bells and whistles. If the service stays the same and is predictable, I'm happy.
Excellent, very fast service and brilliant communication.
The service engineers respond quickly. They progress one's enquiry systematically and even if the problem becomes protracted, their expertise and patience, produce the result ensuring restored functionality.
The customer service has always been great and more importantly the live chat support option offers quick resolution by being able to speak to an actual person is extremely beneficial as a service.
Had excellent service, instantly resolved my issues with patience and care. Very happy using UK2
Thank you so much for faster response and lets see if issue will resolve or not
Very bad. They still keep sending me junk even after my domain registration request was canceled after waiting two full days.
Hello, Thank you for taking the time to leave this feedback. We take claims like this seriously and want to get to the bottom of it as quickly as possible. However, we've been unable to locate an account or order matching this review in our system. To help us investigate properly, could you please respond to our information request with your order number and/or the email address used on the account? You're also welcome to contact us directly at [email protected] with these details. We're committed to helping resolve this for you as soon as we can identify the account in question. Kind regards, Daniel
I've been with UK2 now for 13 or so years. Not had many issue, but now and again get emails about them upgrading system, etc., and need me to action certain things. Unfortunately I'm not computer literate and all these abreviations DNS, IP, SSL etc., means absolute nothing to me... Might as well talk to me in Alien... However, go onto webchat and operator sorted it without my imput, so why send me emails... I also find - not just UK2 - these days there's becoming more and more reading, and for someone with dyslexia it's becoming more and more difficult to read and understand
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