Great service
Big thank you to Daniel N who helped me with an issue I had logging into our account. He quickly replied to my enquiry and sent me the information I needed and explained everything very well
About UK2.net
Data updated- Website
- www.uk2.net
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 196 reviews
- Replies to negative
- 54% (7/13)
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About this business
Check out our latest offers for everything you need to get your idea online for less. Competitive pricing with 20 years of experience to support your digital needs. Device compatibility. Global coverage. Ecommerce Website Builder. Cloud Hosting.
Written by the business, not verified by us.Is UK2.net legit?
UK2.net (www.uk2.net) has a 4.6 out of 5 rating on OK.one, based on 196 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 54% of negative reviews. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the dedicated support team is extremely prompt, exceptionally helpful, and always patient when solving various technical issues daily. People really appreciate the fast and efficient assistance provided with domain registrations, secure email hosting setups, and general website management tasks. However, some reviewers were not happy with recent server migrations, explicitly mentioning that their professional email services or website access experienced major disruptions over time. Consumers also noted occasional difficulties regarding account management, missing renewal reminders, and complex technical processes encountered during various backend website updates.
Auto-generated from all reviews of this business. For reference only.What people say
Rapid response and resolution
Connor was clear and patient
Connor was clear, and helpful and quick to reply to a succession of my emails, and patiently helped me to successfully resolve the problem.
Appears to be a scam
Appears to be a scam. Nothing has been delivered. No CP or management tool.
Reply from UK2.net2026-06-17
Hi Neil, Thank you for taking the time to leave this feedback. We take claims like this seriously and want to get to the bottom of it as quickly as possible. However, we've been unable to locate an account or order matching this review in our system. To help us investigate properly, could you please respond to our information request with your order number and the email address or used on the account? You're also welcome to contact us directly at [email protected] with these details. We're committed to resolving this for you as soon as we can identify the account in question. Kind regards, Daniel
Clunky but good resolution
My problem was resolved but it took a couple of attempts. Their phone system is down with a pre-recorded message saying use their chat, which was very clunky until I got to type with a human being. In the end it was all fixed but could have been smoother.
Amit B
Amit B. was such an excellent support tonight as my service had issues no one else had the patience to help resolve.
I got into a mess about SSL…
I got into a mess about SSL certificates, online chat sorted me out.
I emailed about a problem with paying
I emailed about a problem with paying, and Daniel N replied, helped and sorted the problem for me. Instead of lots of other Companies who just give you more instructions that dont work. Very happy thank you Daniel
The don’t know how to manage or protect your data
Their support agent first of all sent me screenshots from within someone else’s dashboard and discussed the changes I wanted to make to someone else’s domain. My payment also didn’t go through but I was not notified of this until I spoke to an agent who told me I’d put in the wrong CCV. To counter that, the automated email I received telling me why the verification failed said they couldn’t tell me the reason because it would be “against GDPR”. So either their agent breached GDPR by telling me or their automated email uses GDPR as a wall (ironically, which would breach GDPR). All this after sending me screenshots of someone else’s account. For a domain registry and host you really want things to be secure and for you data to be managed correctly. UK2.net failed to do that multiple times in the 3 days I dealt with them.
Reply from UK2.net2026-06-10
Hello Josh, Thank you for taking the time to leave this review, and we're sorry the experience fell short of what you should be able to expect from us. Our initial review indicates your own account and payment details were not exposed to anyone else. What we should never have done is show you another customer's domain details, and that was our mistake. We've raised it with the team responsible and are reviewing how it happened. On the failed payment, you should have been told straight away rather than finding out later, and the mixed messaging about the reason was not good enough. We're looking at both points. We'd like to put this right with you directly and we will be reaching out using the contact details you have kindly provided. Kind regards, Daniel
OK to use
Used this company for years. Not the cheapest, but reliable for buying domain names from. Renewals are fiddly and they don't do PDF invoices, but the early renewal discount is a nice touch and customer service online chat was very quick when I needed help today. As domain selling outfits, this isn't bad at all
Ryan was super efficient and helpful in…
Ryan was super efficient and helpful in responding to my questions, many thanks 🙏
The Live Chat with Owen R was very…
The Live Chat with Owen R was very helpful and should resolve the issue that I had. Great service
great to chat at 630am
great to chat at 630am - got questions answered and 2 out of 3 problems resoved immediately and good guidance on third.
Very helpful & responsive customer…
Very helpful & responsive customer support.
An attentive agent helped me
An attentive agent helped me with technical support
Was out of my depth . . .
Was out of my depth. . . Yearly renewal with something not right and "error" rearing it's nasty head. Cup of coffee and an ask for assistance _ Daniel D appeared. Many thanks - all running as normal now.
If I could give zero stars I would
If I could give zero stars I would. I haven't used my account. They billed me for a service. Refused to refund me even though i didn't use the service. And referred me to their small print terms and conditions. I will be telling everybody I meet not to use this unethical company. Updated 11.45am on 29/05/26 I never received any reminders contrary to your reply. I also think that you as a company have a duty of care to advise the consumer that this is a non refundable product! Which surprise surprise you didn't do. You haven't helped me so what makes you think that there is anything else you can help me with. Don't bother replying. You are just antagonising the situation and I am not interested.
Reply from UK2.net2026-05-29
Hi Lisa, Thank you for your feedback, and I'm sorry to hear you feel this way. I can see that renewal reminders were sent on 2nd May and again on 18th May, giving over three weeks' notice ahead of the renewal date on 25th May. When a domain renews, the cost is passed directly to the registry on your behalf, and unfortunately this isn't something we're able to recover or refund. Your domain remains active and registered in your name, and we've noted your preference not to renew again next time so you won't be charged going forward. I can see you've been in touch with the team and I'll continue to assist you through your ticket. Thanks, Daniel
excellent response time was very quick…
excellent response time ans very quick solution to my issue
Good provider for entry/mid-level user like me
Tech support is always ready to hop on and help solve issues. For a web non-expert like me they offer a good mix of capability and price. The actual toolset is probably a bit limited for a more experienced user but for someone like me, it's a good level and they'll always help if needed.
And all at 06:00
Sam G was friendly, efficient and fast ..... and all on a chat at 06:00!!!!! Wonderful.
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