The support was great
The support was great, very understand of a non technical user.
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Written by the business, not verified by us.UK2.net (www.uk2.net) has a 4.6 out of 5 rating on OK.one, based on 196 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 54% of negative reviews. Last updated 2026-09-04.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the dedicated support team is extremely prompt, exceptionally helpful, and always patient when solving various technical issues daily. People really appreciate the fast and efficient assistance provided with domain registrations, secure email hosting setups, and general website management tasks. However, some reviewers were not happy with recent server migrations, explicitly mentioning that their professional email services or website access experienced major disruptions over time. Consumers also noted occasional difficulties regarding account management, missing renewal reminders, and complex technical processes encountered during various backend website updates.
Auto-generated from all reviews of this business. For reference only.The support was great, very understand of a non technical user.
Simply very helpful towards actually understanding and solving my proble
Received an excellent service from UK2.net especially from Daniel, very professional, gave technical support for updating the nameservers and solved very quickly issue regarding payments. Value their good services.
When I see a problem with my website I panic...big time, but the folks at UK2 have been superb with their. positive, assistance.
Rapid, useful response to an appeal for help.
I've been using UK2 to host my website for many years and they are excellent.
Excellent fast and very helpful service. I am not very technically proficient and I was helped every step of the way.
Very speedy response to my support ticket, despite a warning they were experiencing a high level of requests. Couldn't be more impressed. I've had the same good service more than once in the past.
Email hosting has migrated to Stackmail. Not only was this process managed very poorly, but now I'm getting much larger volumes of Spam. Thinking of finding a better provider for imap hosting.
The UK2 team were very helpful in helping get online and to install the SSL certifcate. They responded very quickly to my email and were very polite; they dealth with the issues I was facing very quickly.
So so helpful! I had an issue logging in and sending emails and the help chat had it sorted in a matter of minutes! Many thanks for excellent service
I am pretty hopeless, but Connor Sharratt had infinite patience.
Really quick and efficient response to a ticket raised about auto renewal of email addresses.
As a lone freelancer with a fear of all things IT, these guys have been amazing at hosting my website and email. The functionality is great, the interface is clear and their communication excellent. Most of all, their tech support is really fast and clear, and very patient with a numptie like myself. Will never switch.
Relatively quick and easy
Used them since the late 1990s - but not so good in the last few years but since it was split with THG it’s not been as good and isn’t great value anymore compared to its rivals. Lost the point of having everything in one place too with VPS hosting now located with THG and now the rest of it has been sold on again it’s probably the end of UK2.
Quick and professional action to solve SSL Certificate installation problem.
I had a problem with my email so reached out to UK2 support and Sam sorted it within a few hours saving me a lot of trouble. This is why I choose to pay for my own domain and email because the support is always there quick straightforward and authoritative.
very helpful and attentive when things go wrong even when problem is associated with another company.
196 reviews matching