Good service from UK2 Chat
Chat response was quick and able to address my questions
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Written by the business, not verified by us.UK2.net (www.uk2.net) has a 4.6 out of 5 rating on OK.one, based on 196 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 54% of negative reviews. Last updated 2026-09-04.
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the dedicated support team is extremely prompt, exceptionally helpful, and always patient when solving various technical issues daily. People really appreciate the fast and efficient assistance provided with domain registrations, secure email hosting setups, and general website management tasks. However, some reviewers were not happy with recent server migrations, explicitly mentioning that their professional email services or website access experienced major disruptions over time. Consumers also noted occasional difficulties regarding account management, missing renewal reminders, and complex technical processes encountered during various backend website updates.
Auto-generated from all reviews of this business. For reference only.Chat response was quick and able to address my questions
After continuing poor service from our previous website provider we turned to UK2 for help. Their support team provided us with everything we needed, including advice and guidance where our technical knowledge was lacking. It was a quick, stress-free process and UK2 delivered everything we needed. The support team were courteous and friendly, and everything works! Thank-you!
I would like to say thank you to Daniel N for his help with my Logging detaits, so I could update my payment, he got back to me quickly and asked all the wright security questions.
A domain transfer from another registrar went a bit sideways, with my domain stuck in a limbo with eNom (their backend registrar). Despite the difficulty, I was updated constantly on the support ticket and the problem was finally solved. Despite the issue, I come away with a decent impression of the company because of the stellar support.
As usual, trying to communicate with a chat bot is pretty soul-destroying, but once I had the option to talk to an agent, the response was very quick, and resolved my query within a couple of minutes.
I was helped by Rana today via the online chat, with 2 issues concerning account management and renewal. Really helpful and quick response, thank you.
Have been using UK2.NET for over 15 years always great service - Thanks Ryan!
My problem was addressed and resolved very quickly - even on a Sunday!
We transferred over our domain and email hosting. After a few little issues we contacted support who were fast and extremely helpful to get our domain fully transferred over and emails back up and running. We will migrate existing mailboxes over in the next few days but I do t expect any issues with that now. Top service and all on a Saturday morning which means now we should have no disruption to business on Monday morning.
Lost ALL my email folders except inbox. Don’t know why. Contacted support who helped me recover them quickly. Have been a customer for many years and support has always been helpful. On this occasion Sam went beyond.
The UK2 ticket service worked very well today. They replied within minutes and everything was clear and I resolved my issue.
I recently needed assistance to recover my account access (I had previously missed a character from my email address as it turns out). A number of support staff were involved in helping me - all promptly and with great courtesy. I was very pleased to note that UK2 take security seriously; they took detailed steps to make sure I was the legitimate account holder / domain owner.
Great online support. Immediately solved 3 problems
excellent support which hopefully will resolve my issue
Very professional, courteous and prompt service. I've been using UK2.net to host my website for nearly a decade, I believe, and it's always been a great experience.
UK2 is terribly difficult to deal with. Over the years I have had to play around with 12 different passwords! My recent experience was no better as the website took me round in circles. In the end it took 3 chat sessions to sort everything out. The first two were not really helpful but my third chat seemed to be OK, so in the end I was sort of satisfied.
Helped with issue with new TXT records for item I signed up for. Help was quick and through very happy!
I have been using UK2.net for years and years - efficient - good value - reliable - helpful - good support team - everything you need for a business - very happy to recommend - PC
196 reviews matching